TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
 ·Sprint Mobile Broa..
 ·Comcast
| reply to Karl Bode
Re: FTTN Causes Issues for Existing ADSL customers?
said by Karl Bode  :I'd be interested in a working link as well. Can anyone at Qwest confirm these problems? Any customers? Here it is:
»www.qwest.com/wholesale/download···3_08.doc
--
My BLOG .. .. Internet News .. .. My Web Page
Ask yourself one question: 'Do I feel lucky?' Well, do ya punk? |
|
no_one
@QWEST.NET | reply to Zak_D_H
Just never try to get a T1 or ISDN in that binder group down the alley or front easement to your home.
The horror. |
|
no_one
@QWEST.NET | reply to Zak_D_H
Grounding, bonding. etc. Good cable in the ground.
So fix costs too much move to new service is the solution. |
|
RMKyote
join:2000-12-21
Beverly Hills, CA
 ·Qwest.net
 ·ViaTalk
1 edit | reply to Zak_D_H
A couple of weeks ago I had a Tech at my Denver house for the day on Sunday to try to find a serious speed problem. One of the first things he said that he checked for any fiber activity because it would cause the problems that I was having and you are describing. But since we have no fiber at the CO and he says probably won't for a couple of years that was not the problem this time.
So yes it is a known problem, in Denver at least. And the techs are aware and looking for it as interference with regular DSL service operation.
BUT, I am just having bad service and no one seems to be able to find the problem. I'm 3500' from the CO and they can't give me the 7MBps that I am paying for. That makes me ask if they can't do 7MBps at 3500', then something is seriously wrong. Which a couple of techs have also said.
Later that evening . . .
While looking around in here I found a thread announcing a new firmware for the M1000. And funny enough, it was available at the beginning of the month before I spoke with several techs and none asked about the FW version that I was running.
Needless to say, in the thread they were discussing the same problems that I am having. So I grabbed the update that I was able to do from my Mac and not have to use the PC, which sometimes negates the warranty of the update. And it installed easier than I have off the PC in the past and now I see and feel a real difference. So for the moment and hopefully longer, I usually have to call monthly and have them kick something . . . things will work better now. |
|
woodward
XMission Broadband
VIP
join:2000-12-28
Salt Lake City, UT
| reply to dynodb
It is a specific scenario problem but is confused by the institutionalized use of troubleshooting as a sales push to FTTN.
In other words, Qwest techs that are presented with a troubleshooting issue on a line that now qualifies for ADSL2+ are encouraged to blame the issue on that crosstalk and propose an migration to the new Qwest-only service as solution.
That's not my imagination, our Qwest representative, who comes to major account operations from the DSL division, has told us this is the new procedure. And we see it every single day.
It can be difficult to determine what is actually a byproduct of spectral interference and what is just marketing. We've been told by engineers that the true volume of legitimately effected lines is minimal, but that doesn't change the fact that we are losing users by the dozens because of it. |
|
dynodb
Premium,VIP
join:2004-04-21
Minneapolis, MN
| reply to djweis
Thanks- I don't deal with individual line issues; maybe that's why I hadn't heard of it. I'm surprised that we haven't been made more aware of it.
Even so, it sounds like this only happens in a specific circumstance- FTTN services on the same cable count as a more distant CO-based connection. |
|
djweis
join:2006-04-02
West Des Moines, IA | reply to roozy
I must have missed the checkbox in my interconnection agreement that gives me free circuits, I certainly pay quite a bit for them every month now.
Do you want a cut of any business conducted over a telephone line now? |
|
roozy
join:2004-09-30
Casper, WY
| reply to j0tt0
said by j0tt0 :
Qwest techs are being told to cut any problem circuits to FTTN. If you are a CLEC, you have no choice but to cut the circuit, and use Qwest as an ISP.
Good, the CLECs should be building their own network like they were supposed to. Qwest shouldn't be required to provide the facilities for someone else to make money. |
|
djweis
join:2006-04-02
West Des Moines, IA
| reply to Karl Bode
Couple places to look:
»www.qwest.com/wholesale/download···3_08.doc
referenced from
»www.qwest.com/wholesale/pcat/com···dia.html
It may or not make a difference but this is mentioned specifically on the wholesale side. Retail customers may not have the same conditions and remedies. |
|
j0tt0
@livewirenet.com
| reply to dynodb
said by dynodb :if this was a problem it would likely be fairly widespread and well known by now. Ask any DSL tech in the Denver area. This is VERY widespread, and VERY well known. |
|
j0tt0
@livewirenet.com
| reply to Zak_D_H
I can confirm that this is a huge issue in the Denver area. If there is a FTTN circuit in the same count as a ADSL circuit, it will either kill the ADSL circuit completely, or destroy the speeds.
Qwest techs are being told to cut any problem circuits to FTTN. If you are a CLEC, you have no choice but to cut the circuit, and use Qwest as an ISP. |
|
dynodb
Premium,VIP
join:2004-04-21
Minneapolis, MN
| reply to Zak_D_H
I've not heard of issues with ADSL2+ FTTN and regular ADSL interfering with each other; I have heard of such issues involving VDSL. I have to wonder if the tech in question didn't hear of the issues with VDSL and assumed they carried over to ADSL2+.
Both ADSL2+ and ADSL are offered out of the same FTTN DSLAMs; if this was a problem it would likely be fairly widespread and well known by now. However, I can't say without a doubt that there doesn't exist some circumstance that it happens; if so it's not something I'm aware of. |
|
Karl Bode
News Guy
join:2000-03-02 | reply to icn301
I'd be interested in a working link as well. Can anyone at Qwest confirm these problems? Any customers? |
|
icn301
@iauq.com |  reply to klink05
this page comes up as unavailable, can you please verify the address |
|
klink05
@qwest.net | reply to Zak_D_H
You should read this,
www.qwest.com/wholesale/downloads/2008/081024/DNLD_Svc_Intrf |
|
roozy
join:2004-09-30
Casper, WY | reply to Zak_D_H
We don't have any FTTN DSLAM's yet, so I'm not sure on this one. However, I'm having a difficult time believing that a properly installed FTTN DSLAM would be causing power influence levels to be abnormally high. |
|
Zak_D_H
Premium,VIP
join:2007-01-04
Salt Lake City, UT | reply to woodward
I smell a lawsuit? |
|
woodward
XMission Broadband
VIP
join:2000-12-28
Salt Lake City, UT | reply to Zak_D_H
We are hemorrhaging DSL subscribers in the Salt Lake Valley over this interference, and also over the fact that Qwest agents are instructed to use any repair call as an upsale for FTTN. |
|
djweis
join:2006-04-02
West Des Moines, IA | reply to Zak_D_H
For the non-tariffed DSL product, they offered you their proposed solution  I'm still trying to determine if we have any relief on the loops we buy as a CLEC. |
|
Zak_D_H
Premium,VIP
join:2007-01-04
Salt Lake City, UT | reply to djweis
Thank you for confirmation of the issue. So I take it there is no known work-around for the problem? |
|
