JimF
join:2003-06-15
Allentown, PA
| reply to pjm
Re: Warning: You must Plug magicJack into USB
pjm,
It is probably a port conflict (as a semi-educated guess). When I contacted MJ chat originally, they had me move the two MJ drives that you see along with the disk drives in My Computer to different drive letters.
Here is the transcript:
Steph: Plug in your magicJack. Now right click on my computer and select "manage". In there click on "Disk Management
JimF: OK, I am there.
Steph: On the right side you should among other things see two drives. One is called "MagicJack" and the other is called either "Phone" or "Vista Only". First right click on the one called "MagicJack" and then select "Change Drive Letters and Paths". In there select "Change" and then use the scrolldown menu to select "X". Click ok, you will get a pop up asking you to confirm, press yes.
JimF: OK, MJ is now drive X:
Steph: Now do the same thing with the drive called "phone" or "Vista Only". Name that one "Y
JimF: OK, Phone is now drive Y:
Steph: Now exit device manager and then unplug your magicJack. Now restart your computer and when you are up and running again, plug in your magicJack.
Note: this assumes that you see the drive icons at all. If they are not there, better check with MJ for more help. Also, I have found that when troubleshooting similar problems on my flash drive reader, it is best to set the BIOS in the motherboard to use "Plug And Play O/S" (as it is called for my Asus P5Q Pro). Otherwise, you can get drive conflicts without knowing it.
Of course, it could be something else, but I would give this a try. |
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Msradell
join:2008-12-25
Louisville, KY
| reply to JimF
Have you tried running Magicjack without the dongle? I'm running it that way with no problems, it doesn't take a USB port and make for a very clean installation.
Here's a thread discussing how to install it that way: »www.magicjacksupport.com/easy-wa···640.html
Hope it works for you! |
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amigo_boy
join:2005-07-22
Tempe, AZ
 ·Cox HSI
 ·magicjack.com
| I've been running "dongleless" for a couple months. It works well, but the 911 thing at the bottom is broken. And, the 12/21 update didn't work. I had to plug the USB device back in, start MJ the regular way, let it update, then do the procedure to run dongleless aain.
One nice thing about running dongleless is that the softphone (the August version anyway) opens the USB flash drive as writeable every 3 seconds. This can be seen by using the program "procmon" and filtering for magicjack.exe.
That seems like a lot of wear and tear on the flash drive. It's been speculated that it may be intentional, to force the flash drive to wear out. Running without the USB device eliminates the potential for that failure.
Mark |
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dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
| said by amigo_boy  :That seems like a lot of wear and tear on the flash drive. It's been speculated that it may be intentional, to force the flash drive to wear out. Running without the USB device eliminates the potential for that failure. ANOTHER reason to not go for the 5 year plan if one is leaving it plugged in all the time, I don't believe you can move that plan to another jack when the one the plan is on dies. someone should put out a patch to disable the 3 second write thing.
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee |
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BlueMagic
join:2008-03-30
| This could be the reason that my first magicJack which was purchased in July of 2007 finally died a few weeks ago.
The magicJack was continuously plugged in and the computer was run 24/7 probably 25% of the time and 12 hours per day for the remaining 75% of the time. |
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dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
| said by BlueMagic :This could be the reason that my first magicJack which was purchased in July of 2007 finally died a few weeks ago. The magicJack was continuously plugged in and the computer was run 24/7 probably 25% of the time and 12 hours per day for the remaining 75% of the time. since the bulk of my magicjack use is MAKING CALLS, i don't plug it in anymore unless i need to make a call after finding out about this underhanded tactic.
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee |
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