[northeast] Just ordered my FIOS! in Verizon Fiber Optics http://www.dslreports.com/forum/r21466041 en Sat, 05 Dec 2009 08:35:31 EDT Sat, 05 Dec 2009 08:35:31 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21618432 wifi4milez : One other thing I forgot to mention. The tech did ground the ONT, however the outlet closest to the closet wasnt properly grounded itself. For this reason he had to run the ground and wire for the power source behind my couch to an outlet that was grounded.
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Power source and ground wire (green is the ground)
]]> http://www.dslreports.com/forum/remark,21618432 Sun, 21 Dec 2008 20:30:33 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21618414 wifi4milez : Ok, so my FIOS install was completed yesterday! It took roughly 6 hours, and there were a few surprises along the way. First, it turns out that for some reason Verizon didnt install a fiber panel in the utility closet on my floor. They did install one on the floor below however, but the tech then needed to pull fiber up a shaft to my location.

After he (VZ tech) ran the fiber from the vent along the molding, he then drilled a hole in the wall (from the hallway) into a closet in my apartment. He then ran the fiber through two interior closets, to a location that he installed the ONT. From there he used the existing coax that was in place to connect to an Actiontek router in my living room. This feeds both my (internal) router as well as the set top box in this room. He installed a splitter, and then used more (existing) coax to feed the set top box in my bedroom.

Before he left I ran some speed tests (wireless), and I was getting around 23Mbps/5.5Mbs so I was very pleased. We had some issues getting the set top box to work with my HD television, however I sorted it all out after he left. Overall I am very happy, my only issue is that I need to learn the location of all my favorite channels!
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Here is the vent that the fiber was pulled through
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It was then run along the moldings
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He then drilled into my apartment from the hallway and ran the fiber in
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The ONT was installed in a closet
]]> http://www.dslreports.com/forum/remark,21618414 Sun, 21 Dec 2008 20:27:42 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21613078 UofMiamiGrad : Good luck, let us know how it goes and take some pics for us. Always interesting to see how MDUs are done, since every building is different. Especially a floor vent fiber conduit, lol. Hope all goes well.]]> http://www.dslreports.com/forum/remark,21613078 Sat, 20 Dec 2008 15:30:21 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21612829 wifi4milez :
said by More Fiber See Profile :

As indicated earlier in this thread, in a MDU, you might have either of two installation styles.

1) Fiber is run to each unit. You have your own ONT inside your unit. Standard connection to the Actiontec is coax. Ethernet connection is possible.

2) A shared MDU ONT is used. Coax and cat5 is run from the MDU ONT to each unit. In this situation you would have a VDSL modem for your ethernet connection.

In either situation, you still need the Actiontec (or other MOCA bridge) for the STBs. The following FAQ should give you a starting point for different possible dual-router configurations.
»Verizon Online FiOS FAQ »What are the tradeoffs between the various router configurations
Ok so the Verizon guy is here now. It turns out that he is installing an ONT in my apartment. Each floor has a fiber panel in a utility closet, and then he runs fiber from there to the individual apartments. However for some reason they never installed a fiber panel on my floor, so he had to run it through a vent from the floor below. More info to come...
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]]> http://www.dslreports.com/forum/remark,21612829 Sat, 20 Dec 2008 14:25:52 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21610234 More Fiber : As indicated earlier in this thread, in a MDU, you might have either of two installation styles.

1) Fiber is run to each unit. You have your own ONT inside your unit. Standard connection to the Actiontec is coax. Ethernet connection is possible.

2) A shared MDU ONT is used. Coax and cat5 is run from the MDU ONT to each unit. In this situation you would have a VDSL modem for your ethernet connection.

In either situation, you still need the Actiontec (or other MOCA bridge) for the STBs. The following FAQ should give you a starting point for different possible dual-router configurations.
»Verizon Online FiOS FAQ »What are the tradeoffs between the various router configurations]]> http://www.dslreports.com/forum/remark,21610234 Fri, 19 Dec 2008 21:39:26 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21609278 wifi4milez :
said by darcilicious See Profile :

said by wifi4milez See Profile :

I would need to use their router? Do you mean their 'modem'?
The ONT is the "modem"; the *router* is for distributing the data on your LAN via ethernet (computers) and MOCA (set-top boxes). The Actiontec (and now a Westall in some markets) does MOCA -- I don't think any off-the-shelf home routers do. So if you want to use your own router, you put the Actiontec in bridge mode so it can still do the MOCA stuff.
Ok got it, I didnt realize the device needed to support MOCA. Hmm, I guess I will just use my router behind theirs then.
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]]> http://www.dslreports.com/forum/remark,21609278 Fri, 19 Dec 2008 18:22:02 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21609272 darcilicious :
said by wifi4milez See Profile :

I would need to use their router? Do you mean their 'modem'?
The ONT is the "modem"; the *router* is for distributing the data on your LAN via ethernet (computers) and MOCA (set-top boxes). The Actiontec (and now a Westall in some markets) does MOCA -- I don't think any off-the-shelf home routers do. So if you want to use your own router, you put the Actiontec in bridge mode so it can still do the MOCA stuff.]]> http://www.dslreports.com/forum/remark,21609272 Fri, 19 Dec 2008 18:20:21 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21609136 wifi4milez :
said by SqueeksDad See Profile :

Since you are getting TV you will HAVE to use their router at some point on your network in order for the STB's to get guide data and any ON-DEMAND programming. The FAQ's tell you how to bridge/bypass chain etc... depending on your desired setup.
I would need to use their router? Do you mean their 'modem'?
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]]> http://www.dslreports.com/forum/remark,21609136 Fri, 19 Dec 2008 17:55:54 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21609074 SqueeksDad : Since you are getting TV you will HAVE to use their router at some point on your network in order for the STB's to get guide data and any ON-DEMAND programming. The FAQ's tell you how to bridge/bypass chain etc... depending on your desired setup.
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Ok, so I am now less than 48 hours away from my install (Saturday between 1pm and 6pm), and I have a few questions. I am getting the 20/5 internet option (I dont think they offer any faster in MDU's due to the way they deliver it) and I have a few routers at home I can use. My current router is an older Linksys BEFSR41, however I also have some WRT54G's and a Netgear WGR614. As I dont want to use the Verizon provided wireless router (I have so many already!), which of mine is better? I have heard that some consumer grade routers cant handle 20Mbps internet connections, is anyone using any of the previously mentioned routers with success?
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]]> http://www.dslreports.com/forum/remark,21604002 Thu, 18 Dec 2008 18:37:41 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21522114 wifi4milez :
said by nycnetwork See Profile :

wifi4milez : Which part of Manhattan do you live at? I hope you dont mind me asking. Or at least which area, cause as far as I know, only the area close to Rosevelt Island had FioS.
Great news, nonetheless. :)
I live on the upper east side. My building is huge however (prob 300 apartments) so it was a prime candidate for the new installs.
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]]> http://www.dslreports.com/forum/remark,21522114 Wed, 03 Dec 2008 16:50:12 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21522003 nycnetwork : wifi4milez : Which part of Manhattan do you live at? I hope you dont mind me asking. Or at least which area, cause as far as I know, only the area close to Rosevelt Island had FioS.
Great news, nonetheless. :)]]> http://www.dslreports.com/forum/remark,21522003 Wed, 03 Dec 2008 16:31:00 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21477286 Rattler : Spooky2...

That says it all! ROFLMAO! :D]]> http://www.dslreports.com/forum/remark,21477286 Mon, 24 Nov 2008 12:59:52 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21476973 wifi4milez : UPDATE: I spoke to one of the maintenance staff at my building, and he told me that each floor is served out of a utility closet (on that floor). Of course this closet is locked so I was unable to get any photos. I will try and get some photos in the next few days however.
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]]> http://www.dslreports.com/forum/remark,21476973 Mon, 24 Nov 2008 12:01:44 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21474344 darcilicious : EXCELLENT! :D

(Can't stop laughing :) )]]> http://www.dslreports.com/forum/remark,21474344 Sun, 23 Nov 2008 19:48:10 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21474338 spooky2 : VZ CSR: May I help you?
Customer: Yes, I'd like to get the free STBs for my account, please.
VZ CSR: Pardon me?
Customer: You know - your new policy to give away the STBs.
VZ CSR: Our what??
Customer: Your new policy. I read about it on a website - actually it was an article cross-posted from another website stating an anonymous tipster from VZ said you would be giving out STBs if we asked for them.
VZ CSR: Really??
Customer: Well, not really - we're supposed to whine first before you give them to us.
VZ REP: Are you from "Crank Yankers?"
Customer: Certainly not. I'm calling about an official Verizon policy that has been published on the internet. Can't you just do your job or do I have to ask for your superior?
VZ REP: (muffled voices/laughter heard) Tell you what - my supervisor said if you want free boxes, then you need to get ahold of your anonymous source & have them give them to you. Have a nice day.....(click)]]> http://www.dslreports.com/forum/remark,21474338 Sun, 23 Nov 2008 19:45:45 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21472619 Rattler : Bird...

When I said "months" that was meant to include numbers like 36 as well... :)

This policy may open another set of floodgates of current customers calling up, very annoyed, and demanding that they (we) get the same deal. Now, if it's just a promo offer for 6 months or a year on the free box(es) that'd be a different story but if this is a forever thing, not such a good PR move for 10^6 other, existing customers who have put up with V's administrative antics during their growing pains.

Don't get me wrong, I am enjoying my FiOS services (particularly now that everything seems reasonably stable). I haven't enjoyed dealing with hobbled CSRs or an air-headed accounting system. I have no plans of calling and biatching about this because I know it'd be like banging my head against a brick wall. But I do also KNOW that there will be thousands that will - can't wait to see what the waiting times will be to get to a phone CSR over the next couple of weeks. :p
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Never raise your hands to your kids. It leaves your groin unprotected. -- Red Buttons]]> http://www.dslreports.com/forum/remark,21472619 Sun, 23 Nov 2008 13:08:12 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21472513 birdfeedr :
said by Rattler See Profile :

With all the publicity about that posted around here, that policy will probably disappear soon. Just imagine what the rest of us peons have to say about it since we've been paying the piper for months... :uhh:
Yes, but we've had the service longer than that. Now that Verizon is trying to open the floodgates on getting installs completed, they may be turning the corner from "anything to keep the first-adopters happy" to "whatever, just get it in".

I predict you'll see increasing frequency of less-flexible installs.]]> http://www.dslreports.com/forum/remark,21472513 Sun, 23 Nov 2008 12:43:44 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21472458 Rattler : With all the publicity about that posted around here, that policy will probably disappear soon. Just imagine what the rest of us peons have to say about it since we've been paying the piper for months... :uhh:
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Never raise your hands to your kids. It leaves your groin unprotected. -- Red Buttons]]> http://www.dslreports.com/forum/remark,21472458 Sun, 23 Nov 2008 12:32:03 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21469381 wifi4milez :
said by centc408 See Profile :

Just an FYI there bundled prices don't include the prices for the STB's for that you gotta add $59.99+$19.99+5.99=85.97(not including taxes)
Quick note, apparently its official that you can get the STB's for free if you ask your sales rep.

»gizmodo.com/5096696/sneaky-uncon···ustomers
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]]> http://www.dslreports.com/forum/remark,21469381 Sat, 22 Nov 2008 16:32:51 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21469243 wifi4milez :
said by Light Guy See Profile :

VDSL installations are usually not done in rental buildings, but in condo/co-op buildings. This way the cost to power up the common equipment is passed on to the co-op/condo association and not the landlord.
Thats interesting. As I (unfortunately) wont have mine for a month, I hope the building staff will be able to provide me with some information prior to that. If there is a common area installation on my floor I will try to take some photos and post them.
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]]> http://www.dslreports.com/forum/remark,21469243 Sat, 22 Nov 2008 15:53:47 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21469206 Light Guy : VDSL installations are usually not done in rental buildings, but in condo/co-op buildings. This way the cost to power up the common equipment is passed on to the co-op/condo association and not the landlord.

This does not mean that all condo/co-ops will not have there own ONT. I am not familiar with High-Rise condo/co-ops and Fios. In rentals, micro-ducts are placed in each unit often requiring access to units directly below and above your unit. This is done ahead of time and the fiber is pulled after you order.

There is some discussion in this thread »FCC Consumer Laws granting equal access to FIOS? about the need to have a maintenance man present while contractors run the micro-duct. I believe it was mentioned that in some cases track molding is used in the hallways and the final penetration to the unit is done after the service is ordered.]]> http://www.dslreports.com/forum/remark,21469206 Sat, 22 Nov 2008 15:46:40 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21469049 wifi4milez :
said by Rattler See Profile :

said by wifi4milez See Profile :

FIOS was literally not available until this past Thursday, and in fact even on the Verizon website my building still only shows DSL (in the address qualifier tool). For this reason nobody has been installed yet, although the sales guy told me over 40 apartments signed up with him.
Heh! Who knows, you may be patient "0"! Could be a dubious distiction... :D
Ha that would be nice, but I opted for a December 20th install instead. The only reason I did that was because TWC (my current provider) bills one month ahead of time and I am payed up through the end of December. I suppose I could have installed the FIOS sooner, however I would be double paying for a month. You have no idea how tough the wait will be!!
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]]> http://www.dslreports.com/forum/remark,21469049 Sat, 22 Nov 2008 15:05:52 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21469026 Rattler :
said by wifi4milez See Profile :

FIOS was literally not available until this past Thursday, and in fact even on the Verizon website my building still only shows DSL (in the address qualifier tool). For this reason nobody has been installed yet, although the sales guy told me over 40 apartments signed up with him.
Heh! Who knows, you may be patient "0"! Could be a dubious distiction... :D
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Never raise your hands to your kids. It leaves your groin unprotected. -- Red Buttons]]> http://www.dslreports.com/forum/remark,21469026 Sat, 22 Nov 2008 15:01:22 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21468998 wifi4milez :
said by Rattler See Profile :

If other tenants have FiOS, and you are on good terms with them :p, check out their install(s). In addition to the router, there will be a VDSL modem.

If they have their own fiber connection, there will be an ONT/BBU in their unit.
FIOS was literally not available until this past Thursday, and in fact even on the Verizon website my building still only shows DSL (in the address qualifier tool). For this reason nobody has been installed yet, although the sales guy told me over 40 apartments signed up with him.
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]]> http://www.dslreports.com/forum/remark,21468998 Sat, 22 Nov 2008 14:54:50 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21468985 wifi4milez :
said by JohnA See Profile :

Management or custodians should know if it's all installed in a Utility room, or if they ran conduit to the unit in the halls. If you didn't notice anything, and there's no new wall plate in the apartment, or corner molding running around the ceilings in the halls, then you'll probably get VDSL from common ONTs. They serve 8 units each, IIRC. How many units per floor do you have?
My building is very large, I would say there is probably 15 or so apartments per floor. There is definitely nothing new installed in my apartment, and if they did any work in the hallways during the day I was not here to see it. I will ask the maintenance man next time I see him if he knows how they did it.
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]]> http://www.dslreports.com/forum/remark,21468985 Sat, 22 Nov 2008 14:51:16 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21468970 Rattler : If other tenants have FiOS, and you are on good terms with them :p, check out their install(s). In addition to the router, there will be a VDSL modem.

If they have their own fiber connection, there will be an ONT/BBU in their unit.
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Never raise your hands to your kids. It leaves your groin unprotected. -- Red Buttons]]> http://www.dslreports.com/forum/remark,21468970 Sat, 22 Nov 2008 14:47:14 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21468967 JohnA :
Management or custodians should know if it's all installed in a Utility room, or if they ran conduit to the unit in the halls. If you didn't notice anything, and there's no new wall plate in the apartment, or corner molding running around the ceilings in the halls, then you'll probably get VDSL from common ONTs. They serve 8 units each, IIRC. How many units per floor do you have?]]> http://www.dslreports.com/forum/remark,21468967 Sat, 22 Nov 2008 14:46:44 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21468940 wifi4milez :
said by JohnA See Profile :

said by centc408 See Profile :

With FiOS you cannot and do not use VDSL or any other *DSL technologies.
Some MDUs do use VDSL over the standard copper pair. The MDU ONT goes in a common area and the existing coax and phone wires carry it all.
I am trying to figure out which method they used in my building. The sales guy didnt seem to know much about that, so I am not really sure how to find out. I suppose I could go poking around in the (common) hallway, although the equipment might be placed in a locked closet.
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]]> http://www.dslreports.com/forum/remark,21468940 Sat, 22 Nov 2008 14:37:56 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21468928 wifi4milez :
said by centc408 See Profile :

Just an FYI there bundled prices don't include the prices for the STB's for that you gotta add $59.99+$19.99+5.99=85.97(not including taxes)
They had a new customer promotion that includes the STB's for free.
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]]> http://www.dslreports.com/forum/remark,21468928 Sat, 22 Nov 2008 14:34:06 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21468620 anon : the 625 ont is vdsl
the 621 ont is ethernet - just like the 611 but not in the unit]]> http://www.dslreports.com/forum/remark,21468620 Sat, 22 Nov 2008 13:02:37 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21468235 darcilicious :
said by centc408 See Profile :

With FiOS you cannot and do not use VDSL or any other *DSL technologies.
You might want to do some more reading before making statements like these.

Try searching on VDSL in this forum, for example, before posting ;-)]]> http://www.dslreports.com/forum/remark,21468235 Sat, 22 Nov 2008 11:18:23 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21468200 JohnA :
said by centc408 See Profile :

With FiOS you cannot and do not use VDSL or any other *DSL technologies.
Some MDUs do use VDSL over the standard copper pair. The MDU ONT goes in a common area and the existing coax and phone wires carry it all.]]> http://www.dslreports.com/forum/remark,21468200 Sat, 22 Nov 2008 11:09:41 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21468163 centc408 : With FiOS you cannot and do not use VDSL or any other *DSL technologies.]]> http://www.dslreports.com/forum/remark,21468163 Sat, 22 Nov 2008 10:58:36 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21468154 centc408 : Just an FYI there bundled prices don't include the prices for the STB's for that you gotta add $59.99+$19.99+5.99=85.97(not including taxes)]]> http://www.dslreports.com/forum/remark,21468154 Sat, 22 Nov 2008 10:56:17 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21467377 Pathfinder :
said by wifi4milez See Profile :

There isnt much information about the configuration I will be getting. Keep in mind that NYC FIOS installs are a brand new animal, as its not fiber direct to each tenant. Apparently they use bendable fiber to a common area, and then come into your apartment via coax (although I cant confirm this yet). I was hoping someone had insight into if I will be getting different equipment, and what that might be. Sometimes FAQ's dont always have what you need, hence my post here.
Most that I have seen are fiber to each apartment. They put an ONT is an out of the way place, possibly a closet, and put the power unit near an outlet.
You can get ethernet or MOCA depending on the tech and your insistence.
The Verizon router is necessary to run the coax through for the channel guides.]]> http://www.dslreports.com/forum/remark,21467377 Sat, 22 Nov 2008 02:22:03 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21467187 UofMiamiGrad : It is either fiber to your unit with your own ONT or you are VDSL. I suggest you doing a search for whatever installation application is being used for your building. Good luck!]]> http://www.dslreports.com/forum/remark,21467187 Sat, 22 Nov 2008 00:49:14 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21466453 wifi4milez : There isnt much information about the configuration I will be getting. Keep in mind that NYC FIOS installs are a brand new animal, as its not fiber direct to each tenant. Apparently they use bendable fiber to a common area, and then come into your apartment via coax (although I cant confirm this yet). I was hoping someone had insight into if I will be getting different equipment, and what that might be. Sometimes FAQ's dont always have what you need, hence my post here.
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]]> http://www.dslreports.com/forum/remark,21466453 Fri, 21 Nov 2008 21:43:43 EDT Re: [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21466349 Rothan Tik : I'd suggest sifting through the forum FAQ about the Verizon provided router & alternate configs. Lots of helpful info. ]]> http://www.dslreports.com/forum/remark,21466349 Fri, 21 Nov 2008 21:23:50 EDT [northeast] Just ordered my FIOS! http://www.dslreports.com/forum/remark,21466041 wifi4milez : I came home from work, and there was a FIOS "tent" set up in my lobby (I live in Manhattan). I walked over to check out what the deal was, and lo and behold they had just completed a building wide FIOS install (there are 300 apartments in my building). Naturally I chatted up the sales guy, and (prepare yourself) I ordered the service! I got 20/5 internet, and every possible channel available on FIOS TV. They gave me a multiroom DVR, as well as a second box for another room. The deal seemed really good, with a total charge (for everything, including all movie and premium channels, as well as the DVR's) of $79.99 per month. I even got $20 off per month for the first 3 months (making it $59.99 per month), so I was happy.

Enough of my rambling, here is my question. What equipment will they provide me with? The sales guy told me it comes with a wireless router, however I dont want it. Does their interface equipment provide a simple RJ45 that I can just connect into my existing network? I dont want to have a VZ controlled piece of equipment managing my network, as I have multiple devices connected and I like to set permissions. Any advice, what should I do to prepare for the install?
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]]> http://www.dslreports.com/forum/remark,21466041 Fri, 21 Nov 2008 20:32:31 EDT