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Forums » US Cable Support » OptimumOnline » [OOL] Atrocious peak time speeds continue. Nothing fixed in bkly
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jimboe

join:2000-08-14
New York
·Optimum Online

 [OOL] Atrocious peak time speeds continue. Nothing fixed in bkly

We're still blazing along here each and every Brooklyn evening on oversold/oversaturated nodes.

I'm continually amazed at how they could allow this to drag on for months and months. Great way to alienate you customers CV.



Agent Smith

join:2008-07-07
New York
·Verizon FIOS
·Optimum Online

Re: [OOL] Atrocious peak time speeds continue. Nothing fixed in

Click for full size
Things fine 16/2 .

jimboe

join:2000-08-14
New York
said by Agent Smith See Profile :

Things fine 16/2 .
Title says Brooklyn.


Agent Smith

join:2008-07-07
New York
reply to jimboe
I know but Eny i think lives in brooklyn and everythings fine check your signals or post em here.

jimboe

join:2000-08-14
New York
Title said "..continue.."
I also refer you to the second sentence.

There is a admitted (cv) area-wide problem around here. It's not a signal issue.


MxxCon

join:1999-11-19
Brooklyn, NY
clubs:
where "here"?


K2NNJ

join:2004-05-06
Caldwell, NJ
reply to jimboe
Maybe call tech support?

ENYCECKK

join:2008-10-31
Brooklyn, NY
reply to jimboe
For me is fine



Just tested ^

Last week i get 1Mb at this time

ENYCECKK

join:2008-10-31
Brooklyn, NY

1 edit
call them and tell them u need a senior tech guy to check the node


ironwalker
World Renowned
Premium,MVM
join:2001-08-31
Keansburg, NJ
clubs:
·Optimum Online


1 edit
reply to K2NNJ
said by K2NNJ See Profile :

Maybe call tech support?
lol, why....its more fun to wine here and have others post those pretty speed test images to prove the op is more of an idiot then they are.

$50 bucks to someone who makes a post in the OOL forum without a speed test image in it.


StreetSpirit
Premium
join:2002-08-13
Roslyn, NY
·Optimum Online
·Verizon Online DSL


1 edit
reply to ENYCECKK
said by ENYCECKK See Profile :

call them and tell them u need a senior tech guy to check the node
How about an area supervisor accompanied by 2 Boost techs and a backbone representative. Some of us have unfortunately been there, back, and there again.

Don't take this the wrong way ENYCECKK See Profile, but I carried a "caveat: my experience is not representative of overall OOL - YMMV" signature for months and months while working with the techs. Perhaps now it's your turn?

Fact is, some of us are just not as lucky as others...Again, YMMV.

As for whining, jimboe See Profile has been down the "call them" route many times... And so have the rest of us "habitual whiners"..

ENYCECKK

join:2008-10-31
Brooklyn, NY


1 edit
I think u should go fix his internet

and btw , I never said they fixed every1's internet.
I said they fixed " most of the peak time problem "

Even my friend can see the diff ( He lives 3 ave away )

" I reached 2.5MB/S today ! First time "

jimboe

join:2000-08-14
New York
·Optimum Online

reply to ironwalker
said by ironwalker See Profile :

said by K2NNJ See Profile :

Maybe call tech support?
lol, why....its more fun to wine here and have others post those pretty speed test images to prove the op is more of an idiot then they are.
Actually what's indicative of an idiot is someone who posts a completely useless comment in a thread that's trying to gauge how widespread a serious problem remains to be.

No one with any sense would insult someone else, referring to them as an idiot or a "whiner" because they started one solitary topic in months indicating poor speeds.

jimboe

join:2000-08-14
New York
·Optimum Online

reply to ENYCECKK
said by ENYCECKK See Profile :

I think u should go fix his internet

and btw , I never said they fixed every1's internet.
I said they fixed " most of the peak time problem "

Even my friend can see the diff ( He lives 3 ave away )

" I reached 2.5MB/S today ! First time "
Wait. So let me get this straight.

They fixed your issue--
-
*AND* your friend's issue as too!

So that qualifies " most of the peaktime problem "

Well I guess that's it then. Logically, I must be the only person left with a problem.

I'll go home now.

jimboe

join:2000-08-14
New York
reply to MxxCon
Mxx: 11223

ENYCECKK

join:2008-10-31
Brooklyn, NY

reply to jimboe
They fixed the headend-hub

maybe they didn't fix your node

my whole apartment got faster speed without peak time

I had to called them 5 times and 3 guys came over last week

and now .. they finally fixed

Just say " Im going back to dsl if u guys wont fix it "


Agent Smith

join:2008-07-07
New York
reply to jimboe
Me posting is diff.. Btw and also im just saying OOL is jut not good in brooklyn who knows when they will fix it for them its only spotty good service around brooklyn..


K2NNJ

join:2004-05-06
Caldwell, NJ
·Comcast
·Verizon Online DSL
·Optimum Online

reply to jimboe
It is quite obvious to me that posting here with a thumbs down icon next to your post fixed everything.

Because Cablevision saw your post, dispatched a Field Supervisor, a tech, and went to your residence immediately. People who whine on obscure websites is indicative of someone who needs a bottle and some warm milk.

jimboe

join:2000-08-14
New York
·Optimum Online

Wow. That was well thought out, lucid and extremely helpful.
Funny too.

You figured that out all by yourself? I can't believe it.

Who was it again that forced you to read submit a steaming pile of useless crap in this thread?

jimboe

join:2000-08-14
New York
·Optimum Online

reply to Agent Smith
said by Agent Smith See Profile :

Me posting is diff.. Btw and also im just saying OOL is jut not good in brooklyn who knows when they will fix it for them its only spotty good service around brooklyn..
Reynaldo, that has been the case for quite some time unfortunately.. This has been an open case with them for months now..
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