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Links: ·FAQ ·BBR Speed Tests ·OOL Speed Test ·Speakeasy Speed Test ·Tweak Test ·Line Qual Test ·DrTCP
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Agent Smith

join:2008-07-07
New York

reply to jimboe

Re: [OOL] Atrocious peak time speeds continue. Nothing fixed in

I know mines crap xD.



JRW2
R.I.P. Mom, Brian, Ziggy, Max and Zen.
Premium
join:2004-12-20
La La Land
kudos:5
Reviews:
·Optimum Online

reply to dmz00

said by dmz00:

well i have the boost service right now i get right now is and its bullcrap im paying for boost service and they always say "its ok on our end" they assume its always the users fault for everthing
That is what my speeds looked like the whole time I was testing with CV about my speeds. They had configured me for Boost while I was complaining and my speed rarely got above 14Meg..

Quite sad if you ask me...
--
RIAA/MPAA... Bite me!!!!
In constant search for intelligent life on Earth!

jimboe

join:2000-08-14
New York

reply to jaa

said by jaa:

said by jimboe:

said by jaa:

Perhaps instead it is because of CV's superior product off....
[snip useless blather]
Sharp as a bowling ball..
Save some oxygen for the rest of humanity.
You're right - it can't be that. Perhaps it is love of the Dolan family that keeps everyone from switching to FIOS?
Evidently it's because of the tireless efforts of their most prominent fluffers.


DumbMutt

join:2006-05-10
Old Bridge, NJ

1 edit

reply to jimboe
08857

Lost both phone/internet for 24hours starting SAT 4pm.

Anyone else have problems?

If speeds are still bad going to have start to get serious instead of wait and see.



jaa
Premium
join:2000-06-13
kudos:2
Reviews:
·Optimum Online
·Vonage

reply to jimboe

said by jimboe:

Evidently it's because of the tireless efforts of their most prominent fluffers.


You're right!! The overwhelming majority of subscribers are satisfied and recommend it. The others switch to FIOS if available - otherwise they post here.
--
NOTHING justifies terrorism. We don't negotiate with terrorists. Those that support terrorists are terrorists.

cseeman

join:2005-12-25
Brooklyn, NY

reply to jimboe
This is Boost!


jimboe

join:2000-08-14
New York

reply to jaa

said by jaa:

said by jimboe:

Evidently it's because of the tireless efforts of their most prominent fluffers.


You're right!! The overwhelming majority of subscribers are satisfied and recommend it. The others switch to FIOS if available - otherwise they post here.
and are consistently lambasted with your useless, witless, inane, contrarian, "corporate cheer-leading" and "thread derailing" banter.

10 in this thread so far! Maybe a record for you. Of course you will puke up number 11; a model for all MVM's to look up to folks!

You must be JoshNJ's little sister. How fortunate are we small undeserveds.


StreetSpirit
This spot reserved for Xenu.
Premium
join:2002-08-13
Roslyn, NY
kudos:3
Reviews:
·Optimum Online

1 edit

reply to cseeman
I just saw an ad for Boost. It pissed me off.. Enough so to post this crap.. (bah, like this ever changes.)



Boost, everybody... A well working service declined to the level of a pathetic mess.



JRW2
R.I.P. Mom, Brian, Ziggy, Max and Zen.
Premium
join:2004-12-20
La La Land
kudos:5
Reviews:
·Optimum Online

1 edit

reply to jimboe
Is CV beholden to the PSC or some other agency?

At what point does their ads approach deceptive?

I know that "a lot" of people threaten to sue CV, and so far no one has reported doing so or winning in any suit, but at what points does the service delivered, and the advertising become "false advertising"??
--
RIAA/MPAA... Bite me!!!!
In constant search for intelligent life on Earth!


cseeman

join:2005-12-25
Brooklyn, NY
Reviews:
·Cablevision

reply to StreetSpirit
I can get better speeds with Verizon DSL!

Cablevision doesn't even have the courtesy of a status report letting me know if they're addressing the issue.

It seems as if they generally have NO IDEA how their own infrastructure works and have NO DESIRE to maintain something resembling good customer service either.



NJ OOL User

@optonline.net



Looks good in NJ. Never had an issue since I bought my SharkFin at The Wiz years ago.

I do believe ALL of you have issues, but you are NOT the majority. Just an under served minority.

So if you were an investor would you want your company making sure the MAJORITY or the MINORITY were happy?

Some people will never have service work well. It's the nature of the beast. Most of you seem to be in the NY area. Where do you think it's MORE expensive to repair bad lines, overloaded nodes, etc? The city or the burbs?

Welcome to the big city folks, now you know how it feels in the sticks to have NO service. You are the opposite end of this spectrum.

There's always a happy medium. You just don't happen to be in it.

And yeah I KNOW this is anonymous because I really don't want the personal attacks to start.

Just another satisfied customer (the majority).


cseeman

join:2005-12-25
Brooklyn, NY
Reviews:
·Cablevision

You will learn that what works today may not work tomorrow. The problem is when a problem happens Cablevision seems CLUELESS about how to fix it.
I had around 29,000 down for a VERY LONG time without issue.

Given the long hold times and the tech backlog, if we're a minority, we're a VERY LARGE minority.



JRW2
R.I.P. Mom, Brian, Ziggy, Max and Zen.
Premium
join:2004-12-20
La La Land
kudos:5
Reviews:
·Optimum Online

1 edit

reply to NJ OOL User

said by NJ OOL User :

And yeah I KNOW this is anonymous because I really don't want the personal attacks to start.
That's one explanation..
Just another satisfied customer (the majority).
Actually I would argue otherwise, since the MAJORITY of users probably don't know/care about their speeds, or don't realise what they SHOULD be getting, the majority are probably getting the "crappy" speeds being reported here and don't know it.

Those who do get near advertised are probably the minority of the total subscriber base.
--
RIAA/MPAA... Bite me!!!!
In constant search for intelligent life on Earth!

cseeman

join:2005-12-25
Brooklyn, NY

reply to jimboe



jaa
Premium
join:2000-06-13
kudos:2
Reviews:
·Optimum Online
·Vonage

reply to JRW2

said by JRW2:

Actually I would argue otherwise, since the MAJORITY of users probably don't know/care about their speeds, or don't realise what they SHOULD be getting, the majority are probably getting the "crappy" speeds being reported here and don't know it.

Those who do get near advertised are probably the minority of the total subscriber base.
Therein lies the problem with your logic.

You start with the statement that the majority of users don't know/care about their speeds. Even if we accept your assertion that most are not getting their advertised speeds, your rejection of the assertion by the anonymous poster that "the majority are satisfied" is preposterous.

Based on structured logic:
1. Majority don't know/care about their speeds (your asumption)
2. Ignorance is bliss (long known fact)
3. Ignorance is the same as don't know/care (Websters)
4. Majority are ignorant which is bliss (substitution)
5. Bliss is the same as satisfaction (Websters)
6. Majority are satisfied (substitution)

Based on common sense if the majority don't give a rats ass about their speed, they cannot be dissatsified with it.
--
NOTHING justifies terrorism. We don't negotiate with terrorists. Those that support terrorists are terrorists.

jimboe

join:2000-08-14
New York

reply to NJ OOL User

said by NJ OOL User :

I do believe ALL of you have issues, but you are NOT the majority. Just an under served minority.
Disagree there. Just have a look in this lousy thread alone. There are reports from ALL over the OOL service area. Brooklyn, The Bronx, various counties in New Jersey and towns in Long Island.

That clearly indicates the problem is widespread. Logic mandates that that simply CANNOT be coincidence.

Couple that with the fact that in the city areas, they are very densely populated, as you already noted. That equates to far more people affected by overcrowded nodes than are actually conversing here @DSLR. Plus, on top of that, all the computer/network-illiterate users in those areas (which by far make up the majority of users on any node) who have no idea why, and I quote from a neighbor of mine, "..my damned computer is soo slow" (and I had just prior to that cleaned out a couple of spyware app's that were running on their machine [and it is a very capable piece of hardware to boot] ).

And yeah I KNOW this is anonymous because I really don't want the personal attacks to start.
Don't let that stop you. It's easy for people to respect one another when they bring value to a discussion as you did, and not deliberate disruption.

jimboe

join:2000-08-14
New York

reply to JRW2

said by JRW2:

Actually I would argue otherwise, since the MAJORITY of users probably don't know/care about their speeds, or don't realise what they SHOULD be getting, the majority are probably getting the "crappy" speeds being reported here and don't know it.

Those who do get near advertised are probably the minority of the total subscriber base.
Well stated. Of the one's who do note something is amiss, they simply describe it in abstract terms, like these youtube vids are so terribly choppy, or the page takes forever to come up, when they know these things weren't like this a year back. They blame their computer's, calling them "dinosaurs", when that isn't it at all (Respectfully, they don't know the diff between a bit and a byte).


JRW2
R.I.P. Mom, Brian, Ziggy, Max and Zen.
Premium
join:2004-12-20
La La Land
kudos:5
Reviews:
·Optimum Online

reply to jaa

said by jaa:

Based on common sense if the majority don't give a rats ass about their speed, they cannot be dissatisfied with it.
The anonymous poster was stating that the majority of users get the advertised speeds, which I wholeheartedly disagree with and I pointed out my assumption, which without any actual facts, is all it can be.

You can argue what you like but I still stand by my base statement, that the majority of OOL users actually do not get anywhere near the advertised speeds, and that the ones that do, are in fact in the minority.
--
RIAA/MPAA... Bite me!!!!
In constant search for intelligent life on Earth!


jaa
Premium
join:2000-06-13
kudos:2
Reviews:
·Optimum Online
·Vonage

said by JRW2:

You can argue what you like but I still stand by my base statement, that the majority of OOL users actually do not get anywhere near the advertised speeds, and that the ones that do, are in fact in the minority.
1. Do you have any factual basis for that assertion? If someone gets 100% of "advertised" download speed 67% of the time, and 50% of advertised speed 33% of the time, and 100% of "advertised" upload speed 100% of the time, would you consider that "near advertised speed"? That is over 90% of "advertised speed" on average.
2. CV (other than engineering, that nobody listens to) could care less what percentage of subscribers get "near advertised speeds". They care about one thing: the subscribers are satisfied with the service they are getting such that they will not cancel their subscription.

When techs control the world, we'll have fiber plugged into our bellybuttons (or other orafice). Until then, it is all about meeting customer needs at the highest possible fees with the lowest possible cost.
--
NOTHING justifies terrorism. We don't negotiate with terrorists. Those that support terrorists are terrorists.


NJ OOL User

@lightpath.net

reply to JRW2
I never ANYWHERE in my post stated majority were getting advertised speeds. Never even mentioned the words ADVERTISED speeds.

I stated you were under served minority and that I was happy with my service.

I WILL GUARANTEE 80%+ of OOL customers are satisfied with their service. The numbers are probably higher but I won't guarantee that.

You just don't happen to be one of them.

All services have issues. For the size of CV and what they provide they are LIGHT YEARS beyond the bigger providers (Comcast, TW, ATT, Verizon).

I'm again sorry for your issues but don't make it sound like you are the majority of OOL users. Heck BBR OOL users probably make up 1% of the OOL user base.

So where's the majority?

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