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Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat » [Packet8] Setting up a BPG510 on Router w/ Tomato Firmware
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Enhancements at CallWithUs »
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payman

join:2000-11-04
Bellevue, WA


1 edit
[Packet8] Setting up a BPG510 on Router w/ Tomato Firmware

Hello,

I've had Packet8 service for a year now. Increasingly (past month or so), I am having problems receiving incoming calls (phone does not ring at all). Every time the solution is to reboot the BPG510, and all is well, sometimes for a few days, but at times only for a few hours (such as today).

My setup:

• Motorola Cable modem (Comcast) connected to router.
• Buffalo WHR-HP-G54 router with latest tomato firmware.
• BPG510 adapter connected to router LAN port on one side, and to phone on the other.

This very simple and basic connection had been reliable up until recently (router settings have been all default; nothing has ever changed in phone adapter settings either).

What I would like to know is what to do in the router, and in the BPG510 to make things more reliable and try to troubleshoot this problem.

Should I login to the BPG510 and set a static IP address/DNS for it?

Should I do any port forwarding, or other tweak in the router's tomato firmware?

Any help will be much appreciated.

Thanks very much

boatman9

join:2003-07-28
Portland, OR

I would suggest connecting the BPG510 directly to the cable modem, and connect the WHR-HP-G54's WAN port to the BPG510's LAN port. If necessary, forward some ports in the BPG510 to your WHR-HP-G54 router, or point the BPG510's DMZ at the WHR-HP-G54.

payman

join:2000-11-04
Bellevue, WA

If there is an unreliable component in my setup which requires reboots every now and then, it's the BPG510. For this reason I am very hesitant to put it right after the cable modem, and put the WHR-HP-G54 in it's DMZ.

How about putting the BPG510 in WHR-HP-G54's DMZ? Any security risks here?

Thanks

mazilo
From Mazilo
Premium
join:2002-05-30
Lilburn, GA

said by payman See Profile :

How about putting the BPG510 in WHR-HP-G54's DMZ? Any security risks here?
DMZ is meant for a test bed only, AFAIK. Why don't you post here your BPG510 configuration and who knows someone may recognize it and comes up with some fixes. Without your configuration, your guess is as good/bad as anyone's else.

boatman9

join:2003-07-28
Portland, OR

reply to payman
said by payman See Profile :

If there is an unreliable component in my setup which requires reboots every now and then, it's the BPG510.
The unreliable component could be the WHR-HP-G54 firmware. If the the WHR-HP-G54 failed to keep a NAT session open then inbound SIP packets would not reach the BPG510, consequently you would not receive inbound calls during that time.

payman

join:2000-11-04
Bellevue, WA


4 edits
reply to mazilo
said by mazilo See Profile:

DMZ is meant for a test bed only, AFAIK. Why don't you post here your BPG510 configuration and who knows someone may recognize it and comes up with some fixes. Without your configuration, your guess is as good/bad as anyone's else.

I am using the default factory configuration for the BPG510 - nothing has been changed. So I have:

Obtain WAN configuration dynamically; no PPPoE; no MAC Cloning; DHCP enabled; no static IP; dynamic routing disabled; default reserved ports of 68, 80, 49604, 8000-8019; no filtering; no DMZ; latest firmware (at least that's what Packet8 support tells me), ...

Thanks

payman

join:2000-11-04
Bellevue, WA

reply to boatman9
said by boatman9 See Profile :

The unreliable component could be the WHR-HP-G54 firmware. If the the WHR-HP-G54 failed to keep a NAT session open then inbound SIP packets would not reach the BPG510, consequently you would not receive inbound calls during that time.
This is true and I agree. However as best as I've been able to determine, the router keeps NAT sessions open for very long times (days) with no problems whatsoever. For example I've never seen a disconnected message from a SSH terminal which is open 24/7, and even when I am not receiving incoming calls, I can access the Internet fine (web/SSH/...). There is no need to reboot the router; only to reboot the adapter.
-
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