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Forums » AT&T Tells Us Customer Service Critique Unfair » Illini
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« Waah..waah..cry me a handful...  
AuthorAll Replies


uther

join:2001-12-04
Saint Louis, MO

reply to ender7074
Re: Illini

said by ender7074 See Profile :

I thought it was. I used to work for Charter in their phone department and we had a 24 hour window to get phones fixed in the St. Louis area, Illinois side included. I may be remembering that wrong though.
I also used to work for Charter's TTM department. I remember a manager stating that the 24 hour window rule was mandated by FCC.

If Charter leaves a no dial tone issue out past 24 hours, FCC fines Charter.
to forum · permalink · · 2008-11-22 06:57:25 · Reply to this
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Forums » AT&T Tells Us Customer Service Critique Unfair« Waah..waah..cry me a handful...  

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