said by Sukunai :

"Meanwhile, the Communications, Energy and Paperworkers Union of Canada said in a news release that the cuts are the result of outsourcing."

Hmmm they deny it (Bell), but hmnm I seem to recall this was PRECISELY why Bell no longer gets any money from me these days.

said by elwoodblues :

Its a country called INDIA, why pay someone big bucks (relatively speaking) when you can have the "office work" done in India.

Alternatively you bring in new bodies, reclassify the jobs and pay them less.

said by shaner :

Care to show me where these office workers were outsourced to? The union yells "outsourcing" whenever a job is lost because they know people get pissed off by it.

said by HeywoodFloyd :

Things are really bad at Bell because of the 11 layers of management (Rogers only has 4). Depending upon which business unit you reference for numbers, Bell Canada has 52k employees. 5100 Bell technicians are CEP. I'm not sure about the Expertech and BTS technicians but lets be liberal and pretend that these two add up to 4900 for a total of 10k technicians. (BTW, these people are CEP as well but corporate politics has made sure they have different CEP contracts, which do not come due at the same time).

said by HeywoodFloyd :

Now the last time I counted, there were 12k clerks in an employee association known as the CTEA. If you divide 52 by 22 and drop the fraction you will see that there are two managers for every employee... Now the clerks have been getting fired left and right for 4 years now because the CTEA has no real power. (in fact, 30 years ago if you wanted to go into management, one sure fire way was to become a CTEA rep). So in 2007 the CTEA employees voted to dissolve the CTEA (association) and join the CEP (union) but this can't happen just yet because the Bell still has a valid contract with the CTEA.

said by HeywoodFloyd :

OK so the Teachers are taking Bell private on December-11 and you know that the new owners will want to cut costs but letting dead wood float away. If middle management gets rid of clerks who are about to become unionized employees, and they do so by outsourcing this work to India and the Philippines, these managers will still be around to manage the foreign contractors. Managers are sacrificing employees to save their own skins and they don't seem to care how many customers will be driven away by this decision. (I have heard loss numbers of 10k per month or 120k per year)

said by HeywoodFloyd :

Things are really bad at Bell because of the 11 layers of management (Rogers only has 4). Depending upon which business unit you reference for numbers, Bell Canada has 52k employees. 5100 Bell technicians are CEP. I'm not sure about the Expertech and BTS technicians but lets be liberal and pretend that these two add up to 4900 for a total of 10k technicians. (BTW, these people are CEP as well but corporate politics has made sure they have different CEP contracts, which do not come due at the same time).

Now the last time I counted, there were 12k clerks in an employee association known as the CTEA. If you divide 52 by 22 and drop the fraction you will see that there are two managers for every employee.

said by Kardinal :

Also, please name the 11 layers of management at Bell, as that seems to be a bit far on the others side of things.

said by Jolie :

If I remember correctly the layers were peeled from 11 to 7.

said by noelstrom :

There are 6 between me and Cope.

said by Sukunai :

For 45 bucks a month, I expect service help I can comprehend.

said by Thane_Bitter :

Amen!
I hope the axe falls on someone else.

said by Devanchya :

"I hope the axe falls on someone who does not post or read DSLReports, nor is a good person, or a happy person"

Does that cover it better?

said by Jolie :

Nooooooo.....