and yes i am an ex-tester in hamilton- (quit more than 5 years ago)
I got news for you those were the good ole days when all you had to do was 8 troubles a day.
Things have changed dramatically.
Testers in Hamilton are actually better now versus 5 years ago. They don't argue anymore and take the call from the Helpdesk rep no matter what - which definitely was NOT the case 5 years ago! -- Disclaimer: If I express an opinion, it is my own opinion, not that of Bell or its related companies.
