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Forums » Selected ISP Support » Speakeasy » Scary Billing Issues
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tdumaine

join:2004-03-14
Redmond, WA
·Comcast

reply to Digi
Re: Scary Billing Issues

You really need to speak with their executive escalations manager, they arent takin care of you right.

Per speakeasy's TOS, if you call and order dsl today and call em and cancel tomorrow, no fees. If the order is entered, and starts down the road to install, but BEFORE install, you only owe $49.

Even if it gets installed, within 25 days you can cancel, no termination fees, and the only thing you owe is for service for those days.
to forum · permalink · · 2008-11-23 12:42:50 · Reply to this


Digi

@comcast.net		 Hey that is a really good thought and I totally forgot this. Thanks for bringing it up, I'll be sure to ask the billing super when I get a call from her.
to forum · permalink · 2008-11-23 13:43:51 · Reply to this
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