said by alphaz18:said by CanerisErik:The biggest piece of crap I've had the pleasure of working with at four different organizations. It's amazing how every large organization seems to be drawn to it and all the ITIL crap that revolves around it, when in reality it just makes things worse.
Staring at remedy HD4 right now. Yay! :\ yup every large company uses this ..
depends on the implementation. of the forms and such. the bell remedy hd4 is actually quite fast i find.. however.. this other one i work with.. is slow as.. ummm a rock.
Agreed, it depends largely on the customization and the forms.
