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Forums » US Cable Support » Cox HSI » [VA] What the H*** is going on in fairfax?
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[VA] Lightfoot: Connection drop outs between 3am and 8am. »
« [AZ] no internet connection (Cox)  
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rogressem

@cox.net

reply to CoxTech1
Re: [VA] What the H*** is going on in fairfax?

Is this outage still active? My speeds in Chesapeake have been terrible in the evenings, but seem ok when I get up in the morning. I didn't see anything listed in Network Outages?

I first noticed the slow speeds this past weekend.

said by CoxTech1 See Profile :

FYI, and outage has just been posted for this issue.


CoxTOC1

join:2007-05-15
Newport News, VA
No this outage is no longer active. It was determined that the problem was on a upstream provider and they were already aware of the issue.

nmlobo

join:2002-11-02
Yorktown, VA
·Cox HSI


1 edit
reply to CoxTOC1
Testmy.net may be in TX but during 'non-peak' hours they report excellent download speeds:

Your connection is: 10956 Kbps or 11 Mbps.

JLabNDT (Jefferson Labs - »jlab4.jlab.org:7123/) is located in Newport News, I would expect that to be a reliable test since the site is within 15 miles of my home. Again a non-peak hour test:

running 10s outbound test (client to server) . . . . . 2.31Mb/s
running 10s inbound test (server to client) . . . . . . 13.25Mb/s
The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet

If nothing has changed, later today and tonight I will be lucky to achieve 5M from my 10M package.

I doubt my modem is an issue, there are just too many people sharing a node.

LDSPilot

join:2008-11-24
Salina, KS

reply to hegel21
I am in Salina, Kansas and am having the EXACT same problem.

If i want to watch a Netflix movie via XBOX at 0600 or 0700, I can watch it in HD, but if I want to watch a movie in the evening (when people normally watch movies) i can't hardly get the poorest resolution.

This has to be a Cox issue.

What can we do?

itzgman

join:2008-12-01

OMG i think i know what the issue is.
i have been seeing congestion since the 22nd of november.
and this is right around the xbox new experience lauch weekend began.
everyone and there moma is now streaming HD to their xbox.
and of course this is killing my node during peak hours.
another reason to hate M$!!


nixen
Rockin' the Boxen
Premium
join:2002-10-04
Alexandria, VA
·Cox HSI
·Speakeasy


1 edit
said by itzgman See Profile :

OMG i think i know what the issue is.
i have been seeing congestion since the 22nd of november.
and this is right around the xbox new experience lauch weekend began.
everyone and there moma is now streaming HD to their xbox.
and of course this is killing my node during peak hours.
another reason to hate M$!!
Meh: the MS HD is only 720p while Cox's is 1080i. NetFlix has more titles immediately available, but their overall selection ain't that great. So, why bother?

So you still having sluggishness, too? Unfortunately, the Cox speed test I found is for business customers and requires an ActiveX tool. I use OSX, so I'm kinda boned if I want to see what my speeds within Cox's network are.
--
The trouble with the world is that the stupid are cocksure and the intelligent are full of doubt. -- Bertrand Russell

LDSPilot

join:2008-11-24
Salina, KS

Absolutely. The speed test i just ran hit 20 Mbps. I talked to both Netflix and Cox. Netflix said all the cable internet carriers are having trouble with streaming movies. Netflix says DSL customers are having no trouble at all. Cox has admitted to throttling, so I think they are throttling the Netflix sites. They use the same ports for Xbox Live and some Torrent sites. I was told it would be passed farther up the supervisor line at Cox. I've already looked into the availability of DSL at my house.
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Forums » US Cable Support » Cox HSI[VA] Lightfoot: Connection drop outs between 3am and 8am. »
« [AZ] no internet connection (Cox)  
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