 DataDocMy avatar looks like me, if I was 2D.Premium
join:2000-05-14
Greenville, NC | 17 complaints is a big deal A single phone call is comparable to thousands that won't take the time to complain.
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Output from a climate model is not "data". |
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 DogfatherPremium
join:2007-12-26
Laguna Hills, CA | Conjecture. |
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| reply to DataDoc
I thought it was equivalent to a billion calls  |
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DataDocMy avatar looks like me, if I was 2D.Premium
join:2000-05-14
Greenville, NC Reviews:
 ·Suddenlink
| reply to Dogfather
You're correct.
I checked around and it seems it's closer to 26 more unhappy customers who do not take the time to complain. |
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 james
join:2001-02-26
CWCville USA | You can look at it in two ways:
1. For every complaint you get, there are X customers who are completely happy.
2. For every complaint you get, there are X customers who are just as unhappy but have better things to do than complain.
Which is right?
Both. |
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| said by james:You can look at it in two ways: 1. For every complaint you get, there are X customers who are completely happy. 2. For every complaint you get, there are X customers who are just as unhappy but have better things to do than complain. Which is right? Both. Actually there is a #3 - For every complaint you get, there are X customers who are just as unhappy but don't know who to complain too or are too stupid to realize that you should complain and just think that its normal service. |
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james
join:2001-02-26
CWCville USA | I usually file them under number 2. |
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