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provider7

join:2008-07-17
East Amherst, NY

RE:HEY

I have to comment on your rant re: the packages. Of course your going to check the packages. I'm glad you did...However did you know what else you get? It cost $10. more per month and adds all the HD channels that you seem to groan about.

On top of that if you have the high speed internet, it doubles the suscribers speeds from 10/2 to 20/5. Let's see that kind of generosity from the cable providers.

From what I've heard at every FioS installation, everyone has commmented on the improved clarity of their pictures.

That would explain I suppose This statement: In 2004 and 2007, the American Customer Satisfaction Index survey found that Comcast had the worst customer satisfaction rating of any company or government agency in the country, including the Internal Revenue Service.

The bottom line...it's all tit for tat...You take our customers with offering telephone...and everything is ok...but when we take your video customers with a superior product, you cry wolf.

Personally i'm glad Verizon is making a move to upgrade their plant...it's been long overdue.

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