wstcvnaca
join:2004-10-05
La Puente, CA
|  [TWC] Price Increase in SoCal???
WTF...I just love how TWC does business. They just raise your rates without any prior notification. I have the RR Extreme 10/1 service (yes they still have not even upgraded this area to 15/2 yet)and get my bill lately, and see it has went up to $56.95 ($2 more)p/ month. I have received plenty of advertisements both in email and snail mail, but yet, no mention of this price increase? WTF is wrong with these people??? |
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maartena
Stacked.
Premium
join:2002-05-10
Orange, CA
 ·RoadRunner Cable
1 edit | Call em up for clarification. I did not get such increase, I have the "Surf N' View - Turbo" package which is basically Digital Cable + Turbo, and it is still $89,95 like always.... (and yeah, on top of that I have two extra TV tiers, HBO, and DVR, so my total bill is a little over $130 with all the taxes and fees).
My total bill was exactly the same as last month, and the month before. Last time I actually called them to discuss my bill and at the same time add a service, my total bill dropped by $8, and with adding the HD service for $5, my bill still dropped by $3.
So... call em up to discuss. Perhaps they can restructure your total bill in a package deal also, and get a few bucks discount. |
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hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs: | reply to wstcvnaca
I think the price increase was for single play customers only.
Hob |
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wstcvnaca
join:2004-10-05
La Puente, CA
| reply to maartena
Well, since I pay online, I do not get "bill messages" so to speak. I decided to go back and look at the PDF copies, and saw it listed on the OCT statement, saying this:
"Effective with your next monthly bill, all Road Runner retail rates will be increased by $2 to
Lite $26.95, Basic $36.95, Standard $46.95 and Turbo $56.95. Surf N' Talk bundles with
Road Runner or EarthLink will increase by $3 to Surf N' Talk $72.95 and Surf N' Talk Turbo
$82.95"
Also, I only have stand alone HSI, no cable or digital phone, so don't think there will be any type of discount. That's what I was told last time I called too see about a lower price.
Oh well. Thanks Maartena for replying! |
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wstcvnaca
join:2004-10-05
La Puente, CA | reply to hobgoblin
Ohhhh ok. I will eventually need to cable soon. You can tell, I don't watch too much TV!!! Thanks Hob. |
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Karl Bode
News Guy
join:2000-03-02 | reply to hobgoblin
I've already fired an inquiry to PR, but do you know if this is for all markets?
$47 is still quite a bit less than many operators (Comcast comes to mind) for standalone. Wasn't that lower price point due to AOL merger conditions? |
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ignorant
join:2006-03-26 | reply to wstcvnaca
The increase is for subs without video service, even if you're a "Double Play" sub with the "Talk and Surf" plan you bill will go up $2 because you don't have video service. |
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ke4pym
join:2004-07-24
Charlotte, NC
 ·Verizon BroadbandA..
 ·Packet8
·RoadRunner Cable
| reply to wstcvnaca
I got this alert in my October bill:
Effective with your November 2008 bill, the monthly rate for your Internet service will increase
$3.00 per month. If you are currently receiving an introductory rate for your Internet service, the
adjustment will be applied at the end of your promotional period.
I have no idea what I'm paying though. They lump it all together on one line:
DigiPic 1000 and Road Runner Bundle - $110
I have digital cable and RR Turbo. |
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Mad Mac
join:2003-03-10
Moorpark, CA | reply to wstcvnaca
No notification of any kind here, and TW's website still links to the April 2008 price sheet for this area. |
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Modred
join:2003-06-18
Huntington Beach, CA
| reply to wstcvnaca
You can check on pricing and effective dates for RR Socal at:
»www.timewarnerla.com/pricingGuides/
Mine shows "effective March 2008" and there haven't been any recent price increases. This won't resolve anything but is helpful for background information. |
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antdude
A Ninja Ant
Premium,VIP
join:2001-03-25
| reply to wstcvnaca
said by wstcvnaca  :WTF...I just love how TWC does business. They just raise your rates without any prior notification. I have the RR Extreme 10/1 service (yes they still have not even upgraded this area to 15/2 yet)and get my bill lately, and see it has went up to $56.95 ($2 more)p/ month. I have received plenty of advertisements both in email and snail mail, but yet, no mention of this price increase? WTF is wrong with these people??? I wasn't on your bill? I got the notice on the bill's notice section on the month before the increase. |
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ODYSSEY
join:2001-12-06
Raleigh, NC
·ViaTalk
·Callcentric
·RoadRunner Cable
| reply to ke4pym
$3 increase for RR here. Total of $6 increase of my bill since the beginning of the year.
RR went from $44.95 to $47.95. I only have Basic/Standard and RR, which they won't bundle anymore.
Also noticed that the Savings Box that magically appeared on my last three bills prior to NOV is now gone. |
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