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6226, rue Saint-Hubert Montreal (Quebec) H2S 2M2 Canada T (514) 521 6820 - SF 1 888 521 6820 F (514) 521 0736 C union@consommateur.qc.ca Www.consommateur.qc.ca W / union
Montreal, 24 November 2008
Robert A. Morin Secretary-General Council of the Canadian Radio and Telecommunications Ottawa, Ontario K1A 0N2
Subject: Continuation of the Motion of the Union of consumers under Part VIIUtilisation Bell's Deep Packet Inspection and deliberate deterioration Service Internet access
Sir,
On 24 April 2008, Consumers' Union has submitted a request under Part VII on Bell's use of "deep packet inspection", and the deterioration of deliberate Internet access service.
Our request was subscribers of Internet services provided by Bell, who are victims of the use of this technology "Deep packet inspection", as well as supporting the request the Canadian Association of Internet Providers (CAIP below) against Bell.
On 20 November 2008, the CRTC released its decision on the request of CAIP However, to date the Council has rendered any decision on the complaint filed by Consumers' Union. The Center for Advocacy in his speech 7 July 2008, fell well that our request was a separate, and that the Council had provided no response regarding this requête.1
Our complaint alleges several violations of the policy objectives of Canadian telecommunications; see paragraph 5 of our complaint: "The Union of Consumers believes that the actions of Bell deliberately slows the service of its subscribers on the basis of the use of certain technologies to transfer data, are effective of:
a) voluntarily limit access by all Canadians to services Telecommunications safe, affordable, and quality and this in violation of Article 7 b) of the Act on telecommunications;
b) restrict the free market as regards the provision of telecommunications, and in violation of Article 7 f) of the Telecommunications Act;
c) harm to innovation in the field of telecommunications by targeting certain technology in violation of Article 7 g) of the Act 1 Intervention Center for Advocacy available at »www.crtc.gc.ca/PartVII/frn/2008/···5153.htm
d) undermining the privacy of individuals, and in violation of Article 7 i) of the Act telecommunications;
e) contravene the provisions of Article 36 of the Telecommunications Act, with violate the principle of neutrality regarding the content of telecommunications. "
In paragraph 9 of our request, we should spell out that the practices of Bell were detrimental to subscribers of Internet services from Bell: "The Consumers' Union alleges that Bell practices are detrimental to its own subscribers to access service High speed Internet subscribers and Internet access services High Speed offered by companies that use its network. "
Furthermore, in our conclusions, we ask the Council to recognize the violation by Bell of paragraphs b), f), g) and i) of Article 7 of the Telecommunications Act, as well as Article 36 of the Act.
On reading this, we ask the Council to make a decision on our request under Part VII.
Hoping all comply, please, sir, to accept the expression of our distinguished sentiments.
Marcel Boucher Head of Legal Affairs Me Anthony Hémond Political analyst and regulation in telecommunications, broadcasting, And private Infoway Life |