Smith6612
Premium
join:2008-02-01
united state
 ·Dish Network
 ·Verizon Online DSL
·FrontierNet Intern..
2 edits | reply to slance66
Re: Lousy speeds on 3.0 plan
Well I think we found your problem. Your downstream margin is so low that it brought down your speeds. Proper sync rate for the downstream should be at 3360. Attenuation shows that your line seems to be short enough to hold the speeds. Looks like the line may have to be cleaned up a little bit. Otherwise, if you have a NID, plug the modem into the test jack in the NID and see if it's able to get the full speed or a better sync rate and plug in the stats. The NID is the access point from the Telco copper plant to the wiring in your home. It's a grey box typically. |
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slance66
Premium
join:2008-11-29
Franklin, MA | Is it inside the house? Near the breaker box somewhere perhaps? That's a long way from my PC if so (2 floors down and another 25 feet or so). |
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Smith6612
Premium
join:2008-02-01
united state
·Dish Network
·Verizon Online DSL
·FrontierNet Intern..
1 edit | It can be anywhere. It's typically outside of most houses built within I think the 80's or 90's but it can be in the basement. If you can, locate it. If there isn't a NID or a junction anywhere, it wouldn't hurt to try another jack as close as posible to where the main wire enters your home. Since it sounds like you're using a desktop, it wouldn't hurt to find a friend with a laptop that you could use to check some things out.
Might I mention, if you have voice service and if there is any static/cracking/buzzing/humming on the line at all, as well as at the NID if you have one, Verizon Voice repair will need to be called in. Once the noisy line is repaired if you have noise on the voice, the DSL should follow. |
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