VOIPo Launching Monday 12/1/2008 in VOIP Tech Chat

VOIPo Launching Monday 12/1/2008 in VOIP Tech Chat http://www.dslreports.com/forum/r21506255 en Sat, 04 Jul 2009 21:45:42 EDT Sat, 04 Jul 2009 21:45:42 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21680928 VOIPoTim :

said by bbear2

:

Yes. But simply registering doesn't seem to unlock the Voipo customer forums. There appears to be another 'key'.(edit: that is needed.

Just e-mail your username to support and we can approve your forum account.

Soon we'll be automating that process and adding some public portions for pre-sales questions, etc. while still keeping a lot of areas for customers only similar to the structure we have for HostGator.

There is a lot of old/beta info in there so it needs to be reorganized a little or it'll cause tons of confusion for new customers if we just opened it up.]]> http://www.dslreports.com/forum/remark,21680928 Sun, 04 Jan 2009 18:45:01 EDT Re: VOIPo Launched Monday 12/1/2008 http://www.dslreports.com/forum/remark,21680412 me1212 : When I did 2 weeks ago it let me in. tried just now still works.]]> http://www.dslreports.com/forum/remark,21680412 Sun, 04 Jan 2009 16:52:17 EDT Re: VOIPo Launched Monday 12/1/2008 http://www.dslreports.com/forum/remark,21680365 bbear2 : There seems to be 5 forms that are marked private:
- Beta...
- BYOD...
- Residential
- Express
- Off topic

It would appear that simple registration does not enable these, so there must be some other sort of connection?]]> http://www.dslreports.com/forum/remark,21680365 Sun, 04 Jan 2009 16:42:16 EDT Re: VOIPo Launched Monday 12/1/2008 http://www.dslreports.com/forum/remark,21680302 usa2k :

said by bbear2

:

What exactly is the magic connection that gets you into the customer forums at VoIPo Forums?

Looks like new customers get blocked from an Alpha Forum and lately a lot of what is posted here, is not far behind.
--

Jim, VoIP since 12/2002, VOIPo 2/7/2007
FAH-Tool ... Whales ... VOIPo Forum ... VOIPo Review]]> http://www.dslreports.com/forum/remark,21680302 Sun, 04 Jan 2009 16:25:31 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21680039 bbear2 : Yes. But simply registering doesn't seem to unlock the Voipo customer forums. There appears to be another 'key'.(edit: that is needed.]]> http://www.dslreports.com/forum/remark,21680039 Sun, 04 Jan 2009 15:35:13 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21679850 anon : Hmm... The ping times are around 80ms on average. Compare this to 15-20ms to VoicePulse servers...]]> http://www.dslreports.com/forum/remark,21679850 Sun, 04 Jan 2009 15:02:31 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21679840 me1212 : By customer forums, you mean like the stuff you have to register to get into?]]> http://www.dslreports.com/forum/remark,21679840 Sun, 04 Jan 2009 15:01:02 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21679810 sanchito :

said by bbear2

:

What exactly is the magic connection that gets you into the customer forums at VoIPo Forums?

Bbear2, I was wondering the same thing.

Montano, enjoy the dunes. It's a beautiful day!
--
Alan]]> http://www.dslreports.com/forum/remark,21679810 Sun, 04 Jan 2009 14:54:54 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21679652 bbear2 : What exactly is the magic connection that gets you into the customer forums at VoIPo Forums?]]> http://www.dslreports.com/forum/remark,21679652 Sun, 04 Jan 2009 14:25:45 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21679351 montano : Hey sanchito, I'm in Pismo for the weekend and headed to the dunes in a few minutes :)

The Seattle server is ready for beta testers, so check over at the Voipo forums for a thread on this subject.]]> http://www.dslreports.com/forum/remark,21679351 Sun, 04 Jan 2009 13:15:43 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21679312 sanchito : Hey Tim,

When are you going to be launching the Seattle server? Will those of us on the West Coast be switched over automatically?
--
Alan]]> http://www.dslreports.com/forum/remark,21679312 Sun, 04 Jan 2009 13:03:54 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21671716 VOIPoTim :

said by eaf :

Could someone please post IPs of a few VOIPo servers so that I could check ping times? Thanks!

Most of our switches aren't pingable due to firewall restrictions, but here are some IPs from our networks. Not the exact IPs you'd ping but these are on our servers so they will be identical network wise.

Dallas Network 1: 74.86.29.218

Dallas Network 2: 174.132.131.129

Washington DC: 208.43.95.28

Seattle: 67.228.228.125

Houston: 74.55.78.234]]> http://www.dslreports.com/forum/remark,21671716 Fri, 02 Jan 2009 18:47:31 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21668146 anon : Could someone please post IPs of a few VOIPo servers so that I could check ping times? Thanks!]]> http://www.dslreports.com/forum/remark,21668146 Thu, 01 Jan 2009 23:21:42 EDT Re: VOIPo Launched Monday 12/1/2008 http://www.dslreports.com/forum/remark,21624065 usa2k : Two(2) announcements out of six(6) I think is the count!

»VOIPo - Now (unofficially) supporting BYOD
»[Other] VoipO Network Expansion: Seattle & DC

Although they were really reposted with permission.
Exciting news in any case :D
--

Jim, VoIP since 12/2002, VOIPo 2/7/2007
FAH-Tool ... Whales ... VOIPo Forum ... VOIPo Review]]> http://www.dslreports.com/forum/remark,21624065 Mon, 22 Dec 2008 21:57:56 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21623006 usa2k : I have an SPA2000, Zoom, and a ZYXel if I need a backup to my two HT286 devices :) (Plus some locked Packet8 devices collecting dust.)]]> http://www.dslreports.com/forum/remark,21623006 Mon, 22 Dec 2008 18:46:26 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21622801 burris :

said by RockyBB

said by PX Eliezer

:

You are right, the Linksys is more complex, but if the provider is doing the provisioning then that's their worry.

I was part of VOIPO's beta group. I didn't have any spare adapters, so they sent me a PAP2T, and then a GS/HT 286. I know they were planning to launch using Zoom adapters. They ultimately went with GS/HT 502 boxes. So they have evaluated all these options, and decided on their own that the 502 is what they wanted to standardize behind. Certainly they have all the documentation on how it works and how to tweak it for their own benefit. Which is not to say that the 502 is the appropriate buy for an individual looking for their own personal ATA ... just that for VOIPO's purposes, considering all of their own criteria, that selection works best for them.

Hi, Rocky....

I originally had my SPA2102 that I connected with while waiting to get the ATA from VOIPo. Then they sent me a 286..what can I say...then a 502 early on because I had a 2nd line. Somehow I got upgraded to an 'improved' firmware from Grandstream and began having all kinds of problems. After a downgrade and now provisioned for the clone feature...ala VT...I really have no complaints.
Main thing, my wife is happy and since I went with VOIPo, I haven't heard a complaint...except for the short period of time when the firmware was wrong and the call waiting flash and 3 way was messed up.

I still like my SPA2102 and I suppose in an emergency, I can put it into service..]]> http://www.dslreports.com/forum/remark,21622801 Mon, 22 Dec 2008 18:02:48 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21622673 RockyBB :

said by PX Eliezer

:

You are right, the Linksys is more complex, but if the provider is doing the provisioning then that's their worry.

said by hootch

:

Another nice feature would be ...

My wish list in my beta VOIPo forums sig.

Wish list:

1. Multiple primary numbers under one vPanel.
2. One voicemail sip URL for all my primary numbers.
3. One routing list for all my primary numbers.
--

Jim, VoIP since 12/2002, VOIPo 2/7/2007
FAH-Tool ... Whales ... VOIPo Forum ... VOIPo Review]]> http://www.dslreports.com/forum/remark,21614022 Sat, 20 Dec 2008 19:53:00 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21613537 ptrowski :

said by dcurrey

:

I am using a pap2 also. Hardly every have to reboot it. It just seems to work.

If I have to I guess I could get a hub and place it right after my cable modem. Plug my router in 1 port 502 in the other port. RoadRunner gives me two pubic ips so I would have my home network passing threw the 502. But then not sure I can access the 502 if needed.

Could I put the 502 lan side in the same ip as my routers lan side. Just turn off dhcp in the 502 and assign the 502 an ip in my subnet thats outside my routers dhcp range?

This would defeat the routers QoS is the only problem and main reason I would want the ata behind the router.

I have my 502 set with a static IP behind my WRT54GL running Tomato. Works like a charm.
--
"So, Lone Star, now you see that evil will always triumph because good is dumb."

Have you been touched by his noodly appendage? »www.venganza.org]]> http://www.dslreports.com/forum/remark,21613537 Sat, 20 Dec 2008 17:39:23 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21613505 PX Eliezer :

said by burris

:

I fell across a site that is labeled Asterisk, but goes into pretty good detail regarding the HT502..

»www.asteriskguru.com/tutorials/g···502.html

That is indeed very nice. More useful than the manufacturer's manual. Thanks. :)]]> http://www.dslreports.com/forum/remark,21613505 Sat, 20 Dec 2008 17:31:26 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21613489 burris : I fell across a site that is labeled Asterisk, but goes into pretty good detail regarding the HT502..

»www.asteriskguru.com/tutorials/g···502.html]]> http://www.dslreports.com/forum/remark,21613489 Sat, 20 Dec 2008 17:27:52 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21613390 PX Eliezer :

said by druber

:

Different strokes, I guess. I've been watching all the voip stuff for some years now, and the linksys/sipura products work, but seem overly complicated to configure and maintain.

We've all had different experiences. I had a Grandstream Handytone 502 that simply died after about 2 months (although my GS 286 still works well).

My Linksys PAP2T has always been fine (always set up with 2 lines/2 providers simultaneously) and I've rebooted it once in 6 months.

You are right, the Linksys is more complex, but if the provider is doing the provisioning then that's their worry. I think that the Linksys configuration menus are rather elegant.

The Linksys/Sipura products seem to have better documentation, which I think usually does go along with better engineering---but of course, there are no guarantees in life except from Midas Muffler! :)

I prefer both Linksys and Grandstream to Zoom, that's for sure.]]> http://www.dslreports.com/forum/remark,21613390 Sat, 20 Dec 2008 16:59:55 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21613306 druber : "I do agree that they might have been better off using something like a Linksys product rather than Grandstream/Handytone."

Different strokes, I guess. I've been watching all the voip stuff for some years now, and the linksys/sipura products work, but seem overly complicated to configure and maintain. ptrowski's experience is not unusual, and he's a VT user, so can't be accused of being a voipo fanboy.]]> http://www.dslreports.com/forum/remark,21613306 Sat, 20 Dec 2008 16:36:15 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21613155 burris :

said by PX Eliezer

said by Telco

I think that CallCentric is excellent for the BYOD crowd. This is the "hooray for the geeks, bring on the tweaks" approach.

Let's hope that VOIPo becomes just as good for the DISCO crowd [Device Is Supplied by COmpany]. This is the "plug in the phone and leave it alone" approach.

I think your posts are like poetry in motion..I love them... ;)]]> http://www.dslreports.com/forum/remark,21613155 Sat, 20 Dec 2008 15:50:51 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21613014 PX Eliezer :

said by Telco

:

BYOD is still off the table for Voipo right?

From what I've read and heard, that's what they are saying.

It makes more and more sense as I think about it.

Their primary market is not going to be the small number of tech-oriented people like us who read these forums.

Rather, they want to be a major player in competition with POTS, cable company phone service, big Voipers like Vonage, and so forth. And they also do not want people just going with cellphone alone.

And to do that, to be a major player, they need to be "plug and play" to the highest degree possible. BYOD would result in too much strain on the support teams. Nobody wants VOIPo to become another ViaTalk.

I do agree that they might have been better off using something like a Linksys product rather than Grandstream/Handytone.

---------------------------------------------------

If you want an excellent BYOD provider, try CallCentric.

I have used with them Linksys PAP2T, Zoom 5801, Grandstream 286, all used BEHIND a D-Link DGL-4100 router. Never had to do any static IP, never any port forwarding, never any DMZ. The only setting I needed was to turn "off" the ALG-SIP setting in the router.

--------------------------------------------------

I think that CallCentric is excellent for the BYOD crowd. This is the "hooray for the geeks, bring on the tweaks" approach.

Let's hope that VOIPo becomes just as good for the DISCO crowd [Device Is Supplied by COmpany]. This is the "plug in the phone and leave it alone" approach. ]]> http://www.dslreports.com/forum/remark,21613014 Sat, 20 Dec 2008 15:15:28 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21613013 dcurrey : I am using a pap2 also. Hardly every have to reboot it. It just seems to work.

If I have to I guess I could get a hub and place it right after my cable modem. Plug my router in 1 port 502 in the other port. RoadRunner gives me two pubic ips so I would have my home network passing threw the 502. But then not sure I can access the 502 if needed.

Could I put the 502 lan side in the same ip as my routers lan side. Just turn off dhcp in the 502 and assign the 502 an ip in my subnet thats outside my routers dhcp range?

This would defeat the routers QoS is the only problem and main reason I would want the ata behind the router.]]> http://www.dslreports.com/forum/remark,21613013 Sat, 20 Dec 2008 15:15:18 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21612919 ptrowski : See, I have found the GS 502 to be much better than the PAP2. I have only had to reset it once in 4 months, something I had to do 2-3 times a month when using a PAP2.]]> http://www.dslreports.com/forum/remark,21612919 Sat, 20 Dec 2008 14:52:00 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21612896 Telco :

said by priller

:

Or get a decent router/firewall that is SIP aware and writes the packets accordingly.

No too many providers stand up a STUN server anymore.

I have a netgear wndr3300. I just hate having to open ports and all of that. Every single VOIP service I have used which has had incoming call issues has been fixed by means of enabling STUN server. Placing the ata in front of a router usually means slower internet access. I can tell you this, I have never ever had an issue with a self configured ata like a pap2. Whereas 3 out of 4 times I have used a supplied ata, I have had incoming call issues. The only service provider whose ata worked out of the box was with comcast where the modem is also a ata.

I just wished Voipo used a better ata. Or even gave us the option to use something like a linksys PAP2, which are bullet-proof.

BYOD is still off the table for Voipo right? ]]> http://www.dslreports.com/forum/remark,21612896 Sat, 20 Dec 2008 14:46:12 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21612500 hootch :

said by VOIPoJustin

said by mpost43062

:

One feature that I would like to see has to do with the call logs. If someone calls me from a number that I have setup in custom caller ID it would be cool to have the call logs show the custom caller ID instead of the phone number...or better yet, show the custom Caller ID and when you hover your pointer over the ID it will pop up the actual number.

This is something that we've added to our development/feature list, and will be implemented in the future.

Another nice feature would be the ability to right-click on a number in the call log and add it to your contacts/custom caller ID. I hate have to remember the number to add people in. (Getting old and forgetful)]]> http://www.dslreports.com/forum/remark,21612500 Sat, 20 Dec 2008 13:11:54 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21611776 jrose78 :

said by VOIPoJustin

:

using STUN adds a small but sometimes noticeable increase in latency, so we only use it if necessary to help with NAT traversal.

Doesn't the STUN server just figure out the internet IP address of the VOIP box and what type of NAT is used during registration but not during the call. I don't understand how it would cause latency during the call?]]> http://www.dslreports.com/forum/remark,21611776 Sat, 20 Dec 2008 09:44:59 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21607945 priller :

said by Telco

:

Does Voipo use a stun server?

A number of these incoming call issues can be fixed by means of a enabling stun server. Whenever I have used a provider and experienced incoming call issues, it is because they have failed to enable the stun server. Which means the ATA must be in front of a router. One simple setting eliminates this.

Or get a decent router/firewall that is SIP aware and writes the packets accordingly.

No too many providers stand up a STUN server anymore.]]> http://www.dslreports.com/forum/remark,21607945 Fri, 19 Dec 2008 14:05:08 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21607883 VOIPoJustin :

said by mpost43062

This is something that we've added to our development/feature list, and will be implemented in the future.

said by Telco

:

Does VOIPo use a stun server?

We do, but not by default... using STUN adds a small but sometimes noticeable increase in latency, so we only use it if necessary to help with NAT traversal.]]> http://www.dslreports.com/forum/remark,21607883 Fri, 19 Dec 2008 13:53:40 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21607268 Buckethead :

said by mpost43062

I also agree that this would be pretty useful and nice to have in the call logs. I would assume at some point we will see it - just a matter of time.]]> http://www.dslreports.com/forum/remark,21607268 Fri, 19 Dec 2008 11:57:11 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21607247 Telco : Does Voipo use a stun server?

A number of these incoming call issues can be fixed by means of a enabling stun server. Whenever I have used a provider and experienced incoming call issues, it is because they have failed to enable the stun server. Which means the ATA must be in front of a router. One simple setting eliminates this. ]]> http://www.dslreports.com/forum/remark,21607247 Fri, 19 Dec 2008 11:54:52 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21600424 VTBrendan : Some is better than none I guess right? :) Just kidding! See I still have mine as well ;)

-Brendan]]> http://www.dslreports.com/forum/remark,21600424 Thu, 18 Dec 2008 01:03:31 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21600420 VOIPoTim :

said by VTBrendan

:

A rather odd choice for a clue.

-Brendan

Yes, they all are, but we're just having some fun. I guess you could say I have a little more of sense of humor these days.

I figured you'd get a kick out of some of them.]]> http://www.dslreports.com/forum/remark,21600420 Thu, 18 Dec 2008 01:02:00 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21600226 VTBrendan : A rather odd choice for a clue.

-Brendan]]> http://www.dslreports.com/forum/remark,21600226 Thu, 18 Dec 2008 00:01:58 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21600199 christcorp :

said by jrose78

:

Isn't "Don't ask don't tell" a US military slogan ;-) ..

It's a "Bill Clinton" slogan about allowing gays in the military. Hence my reference to the "Blue Dress and Cigar". ]]> http://www.dslreports.com/forum/remark,21600199 Wed, 17 Dec 2008 23:56:12 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21599933 VOIPoTim :

said by tabqueen

:

I'm thinking that 'twins' may be simultaneous ring, i.e. two phones ring at once. :D

At least that is what I asked Santa for! ;)

Twins one I'll go ahead and give you guys since we already announced it. It's the Cloned/2 Line Feature.]]> http://www.dslreports.com/forum/remark,21599933 Wed, 17 Dec 2008 22:57:10 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21599853 jrose78 : Isn't "Don't ask don't tell" a US military slogan ;-) .. ]]> http://www.dslreports.com/forum/remark,21599853 Wed, 17 Dec 2008 22:39:19 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21598892 Gbhanot :

said by burris

:

Maybe don't ask-don't tell is for the *codes that will block the caller ID?

*code for blocking caller ID is already there *67.]]> http://www.dslreports.com/forum/remark,21598892 Wed, 17 Dec 2008 19:58:07 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21598517 tabqueen : I'm thinking that 'twins' may be simultaneous ring, i.e. two phones ring at once. :D

At least that is what I asked Santa for! ;)]]> http://www.dslreports.com/forum/remark,21598517 Wed, 17 Dec 2008 18:46:52 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21598448 mpost43062 : One feature that I would like to see has to do with the call logs. If someone calls me from a number that I have setup in custom caller ID it would be cool to have the call logs show the custom caller ID instead of the phone number...or better yet, show the custom Caller ID and when you hover your pointer over the ID it will pop up the actual number.

I have no idea if anyone else would find that useful.

Mark]]> http://www.dslreports.com/forum/remark,21598448 Wed, 17 Dec 2008 18:32:41 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21597972 VOIPoTim :

said by burris

:

Tim....

I don't think you are actually looking for answers...I think you are looking for suggestions to formulate into new features... :D :D :D

Always looking for that.

For these though, we do have an announcement for each already. Just polishing up details before announcing.]]> http://www.dslreports.com/forum/remark,21597972 Wed, 17 Dec 2008 17:04:40 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21597958 burris : Tim....

I don't think you are actually looking for answers...I think you are looking for suggestions to formulate into new features... :D :D :D]]> http://www.dslreports.com/forum/remark,21597958 Wed, 17 Dec 2008 17:02:36 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21597861 VOIPoTim :

said by Fisamo

said by VOIPoTim

said by burris

:

Maybe don't ask-don't tell is for the *codes that will block the caller ID?

Nope. Good guess though.

Nope. Nothing to do with call routing.]]> http://www.dslreports.com/forum/remark,21597861 Wed, 17 Dec 2008 16:47:23 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21597858 Fisamo :

said by VOIPoTim

said by burris

:

Maybe don't ask-don't tell is for the *codes that will block the caller ID?

Nope. Good guess though.

Enhanced 'privacy' options - a vPanel control for per-line blocking?
A 'Privacy Manager' system that will allow callers with blocked CID to identify themselves, then give the customer the option to accept the call, reject the call, or send to voicemail?]]> http://www.dslreports.com/forum/remark,21597858 Wed, 17 Dec 2008 16:46:44 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21597659 christcorp : I would like to see * codes so I can do things like call forward without logging into the vpanel. Could that be the "international"? Ma'Bell, Cell phones, etc... all use star codes.

"Don't ask - Don't Tell": I can only think of a "Blue Dress and a Cigar". Can't figure that one out.

"Rain". Ability to put someone on hold and they hear soothing waterfalls in the background.

"Bailout". VoipO is going public and we can buy shares in the company.

I've never been any good at this game. later... mike...
:)

UPDATE: "Don't ask - Don't Tell": Free 1-900 calling. DOH!!!]]> http://www.dslreports.com/forum/remark,21597659 Wed, 17 Dec 2008 16:14:07 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21597637 ptrowski : Bailout being a referral program ie money back?]]> http://www.dslreports.com/forum/remark,21597637 Wed, 17 Dec 2008 16:11:21 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21597634 slow mo : Don't Ask, Don't Tell.
Optional outgoing CID block?

Rain.
Simultaneous ring?]]> http://www.dslreports.com/forum/remark,21597634 Wed, 17 Dec 2008 16:10:33 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21597632 VOIPoTim :

said by burris

:

Maybe don't ask-don't tell is for the *codes that will block the caller ID?

Nope. Good guess though.]]> http://www.dslreports.com/forum/remark,21597632 Wed, 17 Dec 2008 16:10:14 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21597627 burris : Maybe don't ask-don't tell is for the *codes that will block the caller ID?]]> http://www.dslreports.com/forum/remark,21597627 Wed, 17 Dec 2008 16:08:41 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21597602 montano : I'm thinking International has something to do with adding Canadian DID's ?]]> http://www.dslreports.com/forum/remark,21597602 Wed, 17 Dec 2008 16:04:40 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21597583 VOIPoTim :

said by montano

:

Well we know that Twins = 2nd line ;)

Yeah. Still 5 others left though.

I see 1 post in the customer forums with a correct guess for 1 of them. The others are all wrong, so it's still wide open.]]> http://www.dslreports.com/forum/remark,21597583 Wed, 17 Dec 2008 16:00:45 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21597575 christcorp :

said by montano

:

Well we know that Twins = 2nd line ;)

Damn; I was hoping "Menage a Trois". Oh well... Mike...
]]> http://www.dslreports.com/forum/remark,21597575 Wed, 17 Dec 2008 15:58:59 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21597564 montano : Well we know that Twins = 2nd line ;)]]> http://www.dslreports.com/forum/remark,21597564 Wed, 17 Dec 2008 15:56:41 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21597550 VOIPoTim : There has been some speculation/talk about some new things we're rolling out soon based on some info from sales reps.

Yes, we are rolling out a few things including the "Cloned Line Feature" which is offered by some other providers. We had a lot of requests for that coming in and we're currently testing it a little more to get some more feedback from behind different NAT setups before announcing it.

In terms of the other things we're about to roll out, I don't want to get into specifics yet but I will share the "clues" I posted in our customer forums:

Politicians.

Twins.

Rain.

Bailout.

Don't Ask, Don't Tell.

International.

Anyone care to take a guess about what we're announcing?]]> http://www.dslreports.com/forum/remark,21597550 Wed, 17 Dec 2008 15:54:20 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21589990 ptrowski :

said by burris

said by ptrowski

:

True, but packet8 was pretty established. Plus you were the P8 man. ;)

I think what he was trying to convey was that an open forum is certainly ok, but to rely on that forum as an 'official' customer support mechanism, is questionable.

My response was to you though. I don't see VT as directing people here to get tech support. I don't see a single company using this as their official channel as you were eluding to except maybe the direct forums which are not general consumption. I think that it has become a spiral effectas there are people who come here to get some help. They see reps that are willing to help, and ask some question that may be better suited by a call in, but would rather ask here.

I like being able to ask Tim or Nitzan or Brendan or Dave in the AT&T forums a technical question if I have one. I like the ability to do that. If users choose to ask question here instead of calling the tech support company or login to another forum then so be it. The other option would be to have company reps say "you should go to another forum or call support" which doesn't help anyone.

Tim was here busting his hump until the wee hours with tech support. I sure as hell would like having that access if I needed it. I think more companies should have a bigger presence here, as you get help from them and from the people that make this site all that much the better.

That's just me, and we all have our opinions. But to single out one provider (and we all know why) when others are doing EXACTLY the same thing is kind of silly to me.]]> http://www.dslreports.com/forum/remark,21589990 Tue, 16 Dec 2008 10:58:44 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21589870 burris :

said by ptrowski

:

True, but packet8 was pretty established. Plus you were the P8 man. ;)

I think what he was trying to convey was that an open forum is certainly ok, but to rely on that forum as an 'official' customer support mechanism, is questionable. ]]> http://www.dslreports.com/forum/remark,21589870 Tue, 16 Dec 2008 10:33:31 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21589624 ptrowski : True, but packet8 was pretty established. Plus you were the P8 man. ;)]]> http://www.dslreports.com/forum/remark,21589624 Tue, 16 Dec 2008 09:45:06 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21589555 christcorp : There's a lot of reasons and motivations that a company would have a presence on a public forum. Some is that they realize that while they may have customers who are on these forums; they represent an extremely small percentage of customers. YET, they represent a much more knowledgeable and tech savy portion of their customers. Thus, a way for the company to help, test, experiment, etc... with a portion of the customer base that is actually more forgiving and understanding that "$h*t Happens".

Having said that; I spent a very long time using packet8. And for all practical purposes, packet8 never had any type of customer/tech support on a public forum. They had quite a few experienced users as well as a couple of unofficial employees that would poke their head in on occasion, but they rarely if ever officially provided support through this or any public forum. Only their own company forum. Yet, I trusted and loved Packet8's services and support. I would not be leery of a company that didn't have a presence here. Because we aren't the AVERAGE customer, we want the direct interactivity. The average customer never visits this or any other forum. I wouldn't hold it against a company for not having a presence here. later... mike....]]> http://www.dslreports.com/forum/remark,21589555 Tue, 16 Dec 2008 09:30:36 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21589281 ptrowski :

said by burris

said by christcorp

:

I can't speak for an individual customer, but the voice mail system is working fine for me. I just tried it now and it's fine. Piggy, did you by chance look in your vpanel to see if maybe it got accidentally turned off. Voice mail has 3 sections; on-phone notification and listening, on-line notification and listening through the vpanel; and forwarded wav files to your email. Maybe something was turned off. Look at the vpanel 1st and look at the settings.

unknvoip; without the little smiley faces, LOL, or similar; it seems that you were just waiting for something to be facetious about. No one ever said voipo was perfect. There are no perfect voipo providers. But of the providers available, voipo is definitely ahead of a large percentage of them, in all areas. But if you're lurking around waiting to hear every time a new customer has an issue with VoipO because you're trying to prove some point, then you really have no life. But then again, maybe you were just trying to be funny and didn't realize that the written word is difficult to display emotion unless you include it.

The same thing happens in almost every forum on the site here Burris. Look in the Vonage forum, the Callvatage forum, the general Voip forum, and yes even with Voipo also. That is the point of having them. There are reps from many a company that are able to help.

To condemn one is to condemn them all. I would be more leery of companies that don't have a presence here.
--
"So, Lone Star, now you see that evil will always triumph because good is dumb."

Have you been touched by his noodly appendage? »www.venganza.org]]> http://www.dslreports.com/forum/remark,21589281 Tue, 16 Dec 2008 08:31:21 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21581798 VOIPoTim :

said by unknvoip

Just to keep this (slightly) on topic, I would fully expect that the voicemail issue will be fully resolved quite quickly. I have been impressed with the groundswell of support that this company has received and hope that they do not follow the path of other companies who have seen similar praises in the early months/years.

:

Check out »VoipO-VoiceMail Problem for some info about what happened with that.]]> http://www.dslreports.com/forum/remark,21581798 Sun, 14 Dec 2008 20:08:46 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21581789 christcorp : unknvoip. There is no sensitivity at all. Just asking a simple question. You replied that you were being portraying humor. That's good enough for me. My only concern was that no beta tester or customer ever said that voipo was perfect. Nor is any provider out there. But forums are an easy place to have misunderstandings. That is why I CAPITALIZE at times; as well as sometimes becoming long winded. I want to make sure I am understood as well as possible. There have even been those that suggest and imply that I work for voipo, and thus my opinions are slanted.

Then again, people have used that same excuse when I posted comments and reviews about packet8. Anyway, if you do decide to choose VoipO; I'm sure you will be happy with the service. No, they aren't perfect. But the quality of their calls is better than most; as is their customer and tech support. later... mike....]]> http://www.dslreports.com/forum/remark,21581789 Sun, 14 Dec 2008 20:06:48 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21580406 unknvoip : No life? Really? You seem a little sensitive to be taking my comment so seriously. I have read many of your posts and have learned much from you over the years, so I am a little surprised by the tone of your comment directed a me. It seems out of character.

You are right, I did neglect to put in a smiley. I will edit that message in a minute to clearly convey my (perhaps lame) intent of humor. Since you did detect that I might have meant humor, perhaps it really wasn't a necessary as you indicate. You should have gone with your instincts on this one.

I have been watching the VoIPo posts with interest as I am ending my current pre-paid term with a competitor in about 4 months. I may eventually become a customer. As such, I have been curious if the shine would come off the glowing praise from the beta and pre-launch. I obviously would not be so naive to believe any provider to be perfect, nor so brazen to lurch around to cast aspersions on any seemingly negative aspects of a provider. That is certainly not my record in these forums.

You would think I had been here acting like others who make regular cameo's in various forums and threads to cast out disparaging remarks.

Just to keep this (slightly) on topic, I would fully expect that the voicemail issue will be fully resolved quite quickly. I have been impressed with the groundswell of support that this company has received and hope that they do not follow the path of other companies who have seen similar praises in the early months/years.]]> http://www.dslreports.com/forum/remark,21580406 Sun, 14 Dec 2008 14:26:27 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21580285 burris :

said by christcorp

And, to go forward, I personally can't understand for the life of me, how VT retains its customers....simply judging from the voluminous posts in their forum that seems to be functioning as their customer support.

Further, look at this post made by a moderator in the Teleblend forum, seemingly telling the posters not to use that forum as customer support, but to contact Teleblend directly.

=========

reply to thepirate
Re: [Equipment] Incoming not working but outgoing works Urgent U

This forum is not an official support mechanism for Teleblend.

Please use their OFFICIAL support to get your problem resolved, or use the IM function to discuss with user TBSupport1.

dbmaven 2008-11-26 15:08:13 Thread closed.
]]> http://www.dslreports.com/forum/remark,21580285 Sun, 14 Dec 2008 13:55:03 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21580092 christcorp : I can't speak for an individual customer, but the voice mail system is working fine for me. I just tried it now and it's fine. Piggy, did you by chance look in your vpanel to see if maybe it got accidentally turned off. Voice mail has 3 sections; on-phone notification and listening, on-line notification and listening through the vpanel; and forwarded wav files to your email. Maybe something was turned off. Look at the vpanel 1st and look at the settings.

unknvoip; without the little smiley faces, LOL, or similar; it seems that you were just waiting for something to be facetious about. No one ever said voipo was perfect. There are no perfect voipo providers. But of the providers available, voipo is definitely ahead of a large percentage of them, in all areas. But if you're lurking around waiting to hear every time a new customer has an issue with VoipO because you're trying to prove some point, then you really have no life. But then again, maybe you were just trying to be funny and didn't realize that the written word is difficult to display emotion unless you include it. ]]> http://www.dslreports.com/forum/remark,21580092 Sun, 14 Dec 2008 12:53:56 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21580021 unknvoip : Oh my!

You mean things are not as perfect as the VoIPo-maniacs would have us believe. :D

Hope you issues get resolved, PG.

Good luck.

--
Edit: added Smiley to clearly convey the intent of a little lighthearted humor.]]> http://www.dslreports.com/forum/remark,21580021 Sun, 14 Dec 2008 12:34:53 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21579701 piggygirl : It's nice they launched on 12/1, but a number of the features are not working.
I got the ata last weekend..last weekend I had voicemail, this weekend I don't. I have no idea if they played with anything during the week. And the ata is locked by them.
I tried rebooting everything and still no voicemail.
I rechecked the vpPanel, voicemail is enabled along with a working email address.

If these ata'a are locked, this should have been a vanilla shipment. :huh:]]> http://www.dslreports.com/forum/remark,21579701 Sun, 14 Dec 2008 10:57:09 EDT Re: VOIPo Launched Monday 12/1/2008 http://www.dslreports.com/forum/remark,21579571 usa2k : That sounds like a great feature! Is that only for a provided ATA, or are there certain types that VIATalk supports?

For VOIPo mainly supporting one ATA that has advanced features locked, you sparked this idea as I considered the possibilities you have stated:

A provider like VOIPo could have a form for the GrandStream Handy Tone 502 device. It would have the parameters a BYOD user would usually control, with acceptable ranges and such.

By filling out the form and submitting to the provider, otherwise locked settings could be provisioned differently. This would be especially handy to provision a BYOD provider on the second phone port. (Just Thinking!)
--

Jim, VoIP since 12/2002, VOIPo 2/7/2007
FAH-Tool ... Whales ... VOIPo Forum ... VOIPo Review]]> http://www.dslreports.com/forum/remark,21579571 Sun, 14 Dec 2008 10:09:54 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21579489 MrKenmore : Pre-sales question. Considering maybe to try VOIPo as second line. Viatalk is nice as it allows the user to make changes like that. Thats one of the reasons I am with them. The way it works is you can just send them the info for what changes you want to maintain and they update it for you and the changes stay even with provisioning.]]> http://www.dslreports.com/forum/remark,21579489 Sun, 14 Dec 2008 09:38:07 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21579474 usa2k :

said by MrKenmore

:

Does VOIPo allow the users to change the settings of the ATA?

I suspect the answer is no. That does not mean VOIPo would not set it different for you. I would email them to find out.

Do you have an account? Or is this a pre-sale question?
--

Jim, VoIP since 12/2002, VOIPo 2/7/2007
FAH-Tool ... Whales ... VOIPo Forum ... VOIPo Review]]> http://www.dslreports.com/forum/remark,21579474 Sun, 14 Dec 2008 09:32:55 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21579455 MrKenmore : Does VOIPo allow the users to change the settings of the ATA? Specifically the dial tone time out length. Found under Regional, Call Progress Tones, Dial Tone in the Linsys PAP2.

The reason I ask is because I have a Mitel Smart 1 in front of all my phones and it waits for a complete dial before it dials out.]]> http://www.dslreports.com/forum/remark,21579455 Sun, 14 Dec 2008 09:25:57 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21572628 CyberSultan :

said by jrose78

:

So some technical stuff. I pinged the proxy for ViaTalk from MA and the average was 36ms and when pinging voipo proxy my average was 53ms so there is room for improvement but both acceptable times I think.

Anything under about 150ms is acceptable. It's things like jitter (caused by network latency in your path) that you would be concerned with. A ping plotter tool should tell you what your latency looks like with either destination.]]> http://www.dslreports.com/forum/remark,21572628 Fri, 12 Dec 2008 17:38:46 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21572365 jrose78 : As far as I know they do not support BYOD. Key word seems to be support .. now allow is another thing.. but please ask them first.]]> http://www.dslreports.com/forum/remark,21572365 Fri, 12 Dec 2008 16:52:35 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21571553 ptrowski :

said by jrose78

:

I wanted to use my BYOD to try out the service before the gizmo came in. I was provided with the login info and tried it out.

So Voipo is doing BYOD?]]> http://www.dslreports.com/forum/remark,21571553 Fri, 12 Dec 2008 14:31:18 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21571036 jrose78 : I signed up and I spoke with a person that was very helpful. I wanted to use my BYOD to try out the service before the gizmo came in. I was provided with the login info and tried it out. It worked just as well as Viatalk in terms of quality and just by the way Tim the no hidden fees is what really makes me trust VOIPO.
So some technical stuff. I pinged the proxy for ViaTalk from MA and the average was 36ms and when pinging voipo proxy my average was 53ms so there is room for improvement but both acceptable times I think. One thing that I want to do is adjust the gain on input and output volumes and I really don't want to have to call in and try out a bunch of different levels. I am not sure if someone will let me log into the gizmo to do this myself? ]]> http://www.dslreports.com/forum/remark,21571036 Fri, 12 Dec 2008 13:07:08 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21568021 PX Eliezer :

said by VOIPoTim

:

Yeah, it wasn't planned, but interesting timing. With their new increase on the 500 minute plan, we're offering unlimited calling for the same price as their 500 minute plan now with no prepayment required at all.

Even though I live and work just a few miles from Vonage's world HQ, I have to say, good for VOIPo!

----------------------------------------------

Vonage deteriorated into a telco-type attitude.

Just as the bold Saturn automobile experiment deteriorated into just another part of the GM debacle.

Just as the French Revolution deteriorated into a bloodthirsty ruination, and even today the over-centralized and over-bureaucratic French government is a betrayal of the revolution.

---------------------------------------------

The challenge for VOIPo
as the money grows in piles
will be for all the staff VOIPonauts
to keep their friendly smiles.]]> http://www.dslreports.com/forum/remark,21568021 Thu, 11 Dec 2008 21:56:40 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21567963 VOIPoTim :

said by PX Eliezer

:

I'm sure that VOIPo will be getting even more customers. :)

Vonage sure picked a dumb time to raise rates! Not only because of VOIPo but also because of the recession!

Yeah, it wasn't planned, but interesting timing. With their new increase on the 500 minute plan, we're offering unlimited calling for the same price as their 500 minute plan now with no prepayment required at all. ]]> http://www.dslreports.com/forum/remark,21567963 Thu, 11 Dec 2008 21:45:37 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21567405 PX Eliezer : I'm sure that VOIPo will be getting even more customers. :)

Vonage sure picked a dumb time to raise rates! Not only because of VOIPo but also because of the recession! Oh, well, if the governor of Illinois can be dumb, then so can Vonage. :uhh:

And there is at least one other Voip provider with various troubles, which seems unable to transform itself. :huh:

Business should be great for VOIPo
Good service and even more so....
It's pretty impressive that Texas
will become a big Voip nexus.

Now when we think of Texas cowboys, we will know that COW stands for Communicate Over Web.]]> http://www.dslreports.com/forum/remark,21567405 Thu, 11 Dec 2008 20:01:39 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21566894 VOIPoTim : General Update

The launch is going incredibly well. There have been no delays thus far and outside of typical problems here and there, everything has went better than we hoped for.

The response to the first promotion has been huge. We appreciate all the interest. The first phase promotion has now ended and we're in Phase II of launch.

New Promotions
We had a huge response to the first year for $99 offer, so we are extending it. We've also added a special for monthly service based on a huge number of requests for this. Fortunately we are very liquid and don't necessarily have to have the prepayments.

There was also lot of confusion with coupon codes and the order form showing the standard pricing on the first page before the coupons were applied on the next page. We also had people "forgetting them", wanting them retroactively applied, etc. For the second phase of launch, we've just done away with the coupons and the specials are available without them.

Current Specials:

$99 Yearly
$15 Monthly

After the first year, these both renew as monthly accounts at the standard monthly rate (currently $19.95) unless you cancel or opt to take advantage of a prepayment special at that time.

You can use coupon code VIPLAUNCH for free setup on the annual plan. It's set for a limited number of uses (then it will expire automatically). I don't expect this to last into the weekend.

Other Questions

We're getting a ton of questions about the money back guarantee and what's included. Yes, activation is included. If you cancel within 30 days and return our equipment, you'll get a 100% refund of service and activation fees. The only thing you wouldn't be refunded for would be international calls.

The other big question is what other fees are involved. Like all VoIP providers, we are required to remit certain taxes on your behalf, provide E911 service, and comply with a myraid of regulatory requirements. To keep things simple for customers, we averaged these and simply collect a flat regulatory recovery fee that covers ALL this. On the monthly plan, this is $3/mo and on the yearly plan, this is $36/yr. There are no other fees itemized out along these lines. If you prepay, you'll not see another charge until renewal unless you make international calls or something along those lines.

If you have any questions, definitely contact us. Our sales and support center is open from 9-6 M-F and response times were very quick this week. Everyone is based right here in Houston and here to help.]]> http://www.dslreports.com/forum/remark,21566894 Thu, 11 Dec 2008 18:29:29 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21566766 sgniwder : Yes, that's why I think I'll look into this... ]]> http://www.dslreports.com/forum/remark,21566766 Thu, 11 Dec 2008 18:03:32 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21564533 andunn : This seems tempting especially since Vonage just raised my rate for the Basic plan!]]> http://www.dslreports.com/forum/remark,21564533 Thu, 11 Dec 2008 11:28:21 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21555113 soitgoes2 :

said by walleye7

:

Well that kinda sux.
If you are posting a coupon code (DSLVIPLAUNCH) on this public board/forum then I should be able to make use of it too *after* I just ordered the yearly service.

Bad timing, but why don't you send an IM to VoipoTim to ask him if he might consider honoring the waived activation fee promo? ]]> http://www.dslreports.com/forum/remark,21555113 Tue, 09 Dec 2008 19:24:29 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21555048 walleye7 : Well that kinda sux.
If you are posting a coupon code (DSLVIPLAUNCH) on this public board/forum then I should be able to make use of it too *after* I just ordered the yearly service.]]> http://www.dslreports.com/forum/remark,21555048 Tue, 09 Dec 2008 19:09:35 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21554498 VTBrendan :

said by ptrowski

:

One thing I noticed when moving from a PAP2 to the Grandstream is that the volume was much louder also.

I believe the dialtone is generated by the adapter itself, so as you noticed moving from device to device will show a difference, regardless of the provider involved. The audio 'gain' is another device specific setting so that will vary as well.

-Brendan]]> http://www.dslreports.com/forum/remark,21554498 Tue, 09 Dec 2008 17:27:12 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21554251 ChuckIL9 : For whatever reason, the default Tx/Rx gain settings on the Grandstream are usually set at 0/0 db, while the defaults on the PAP2's are usually default set to -3/-3 db. Thus the Grandstream is LOUD if the gains aren't adjusted. The louder settings usually seem to improve fax performance for me. I'm not sure how VOIPo has them set, however.]]> http://www.dslreports.com/forum/remark,21554251 Tue, 09 Dec 2008 16:39:41 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21554167 ptrowski : One thing I noticed when moving from a PAP2 to the Grandstream is that the volume was much louder also.]]> http://www.dslreports.com/forum/remark,21554167 Tue, 09 Dec 2008 16:26:03 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21553980 druber : Please do yourself (and us) a favor: DO set up QoS for voipo too. Once you hand the traffic off to your broadband provider, it doesn't matter - the QoS only affects your outbound traffic up to the WAN router, so you always want QoS in this situation - it's just good insurance.]]> http://www.dslreports.com/forum/remark,21553980 Tue, 09 Dec 2008 15:58:30 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21553861 hootch : Just a quick update. Got the ATA and set it up behind my Buffalo router using Tomato firmware. I first set it up directly to my modem as instructed, let it register, then moved it behind the router. First thing I noticed compared to Viatalk...I turned the phone on and the dial tone was LOUD. Had to turn the phone volume from full to about half. When plugged into Viatalk, I had to have the phone volume turned all the way up to hear decently. So far a good sign of better quality. Called my friend down the street on Voipo and then switched to Viatalk and called him back (after turning the volume back up) and he said he could notice a definite improvement in sound quality when I used Voipo. And this was with the VT ata still listed as top dog on my Tomato QOS settings. Voipo sounded so good, I probably won't even bother with QOS at this point. Haven't tested any inbound calls yet as I just decided to wait until my number ports over rather than bother with a temp number.]]> http://www.dslreports.com/forum/remark,21553861 Tue, 09 Dec 2008 15:37:32 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21551446 usa2k :

said by VOIPoTim

:

I've had a few people say the did not get the VIP Launch Group e-mail even though they signed up. It could have been blocked as SPAM.

Since that's the case, I'll post a coupon here which is the same offer as the one sent in that e-mail.

$100 Discount on First Year
FREE Setup (Normally $29.95)

DSLVIPLAUNCH

This has a limited number of uses and will automatically expire when used up.

How is the coupon code here different?
»www.voipo.com/index.shtml

Ah, likely the included setup fee!

--

Jim, VoIP since 12/2002, VOIPo 2/7/2007
FAH-Tool ... Whales ... VOIPo Forum ... VOIPo Review]]> http://www.dslreports.com/forum/remark,21551446 Tue, 09 Dec 2008 06:05:49 EDT Re: VOIPo Launched Monday 12/1/2008 http://www.dslreports.com/forum/remark,21551437 burris :

said by usa2k

:

No referrals. They are planing a Reseller plan down the road.
That is what I understand. Tim can correct me if mistaken.

I bet their incoming flow of orders does not need any more acceleration yet. :)

This should explain it..

»www.voipo.com/reseller-voip.shtml]]> http://www.dslreports.com/forum/remark,21551437 Tue, 09 Dec 2008 05:52:46 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21550569 anon : anything in 575 area code.]]> http://www.dslreports.com/forum/remark,21550569 Mon, 08 Dec 2008 22:51:22 EDT Re: VOIPo Launched Monday 12/1/2008 http://www.dslreports.com/forum/remark,21550463 usa2k : No referrals. They are planing a Reseller plan down the road.
That is what I understand. Tim can correct me if mistaken.

I bet their incoming flow of orders does not need any more acceleration yet. :)]]> http://www.dslreports.com/forum/remark,21550463 Mon, 08 Dec 2008 22:28:11 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21548683 rx100 : Tim,
Is there a referral program?

-S]]> http://www.dslreports.com/forum/remark,21548683 Mon, 08 Dec 2008 16:56:55 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21548592 VOIPoTim : I've had a few people say the did not get the VIP Launch Group e-mail even though they signed up. It could have been blocked as SPAM.

Since that's the case, I'll post a coupon here which is the same offer as the one sent in that e-mail.

$100 Discount on First Year
FREE Setup (Normally $29.95)

DSLVIPLAUNCH

This has a limited number of uses and will automatically expire when used up.]]> http://www.dslreports.com/forum/remark,21548592 Mon, 08 Dec 2008 16:40:07 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21546653 VOIPoTim :

said by DoozerM

:

Thanks Tim. I see you responded to my ticket I submitted. I appreciate the quick response and quick resolution (AGAIN).

Glad it's all set for you now.]]> http://www.dslreports.com/forum/remark,21546653 Mon, 08 Dec 2008 11:35:56 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21545976 DoozerM : Thanks Tim. I see you responded to my ticket I submitted. I appreciate the quick response and quick resolution (AGAIN).]]> http://www.dslreports.com/forum/remark,21545976 Mon, 08 Dec 2008 09:17:33 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21544533 VOIPoTim :

said by DoozerM

:

The inbound calls are not being seen in the VPanel Call History (If they were, I would have thought it was my configuration), and there is a telephone message that says 'We are unable to complete your call at this time'.

I'll try to find your ticket and see if there's anything specific to your account going on.

If your device has never registered fully, that message will be played. It's either that or something account specific. We've had no system-wide issues at all.

In terms of the Call Logs, those are only written when a call is answered. I just did a test to confirm there aren't any system issues with them. They all are showing up instantly. ]]> http://www.dslreports.com/forum/remark,21544533 Sun, 07 Dec 2008 22:17:37 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21544449 DoozerM : The inbound calls are not being seen in the VPanel Call History (If they were, I would have thought it was my configuration), and there is a telephone message that says 'We are unable to complete your call at this time'. ]]> http://www.dslreports.com/forum/remark,21544449 Sun, 07 Dec 2008 22:02:38 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21544411 christcorp : Not knowing your configuration, but have you tried all the basics? I.e. have the voipo adapter immediately after the DSL/Cable modem? If not, try this and see if you get inbound calls. If you've already done this, then disregard. Sometimes, some folk's home network is setup where ports aren't always forwarded properly. Or there are NAT issue. Just some thoughts. later.... mike.....]]> http://www.dslreports.com/forum/remark,21544411 Sun, 07 Dec 2008 21:54:25 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21544325 DoozerM : Be prepared for some glitches out of the gate. I just got the GS ATA on Friday and since then:

1. My ATA didn't register (They fixed it once I submitted a ticket - good response time EVEN ON A WEEKEND)
2. And now it looks like I only can call out (no incoming calls routed yet). I submitted another ticket, but don't expect a response until tomorrow since I know they are only a M-F shop.]]> http://www.dslreports.com/forum/remark,21544325 Sun, 07 Dec 2008 21:35:27 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21542929 VOIPoTim :

said by walleye :

Ok I signed up today. I sure hope I don't get disappointed seeing that I was already disappointed with Sun Rocket and most recently with Optimum voice.

Anyway, I signed up for a year of service and was charged $54.95 (after $100 discount). However it says there's a $24.95 recurring charge (monthly). I have no idea if I was charged the correct price as I would have thought it would be a total one-time charge of $99. What's with that?
I submitted a ticket to Billing.
W

If you're seeing that, you probably signed up for the monthly plan. We'll get the ticket and correct that for you if you want.

$54.95 is the total signup for monthly ($21.95 + $3 Regulatory Recovery Fee + $29.95 Setup)

$164.95 if the total with the LAUNCH100 coupon ($199 - $100 Coupon + $36 Regulatory Recovery + $29.95 Setup)]]> http://www.dslreports.com/forum/remark,21542929 Sun, 07 Dec 2008 16:46:19 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21542915 anon : Ok I signed up today. I sure hope I don't get disappointed seeing that I was already disappointed with Sun Rocket and most recently with Optimum voice.

Anyway, I signed up for a year of service and was charged $54.95 (after $100 discount). However it says there's a $24.95 recurring charge (monthly). I have no idea if I was charged the correct price as I would have thought it would be a total one-time charge of $99. What's with that?
I submitted a ticket to Billing.
W]]> http://www.dslreports.com/forum/remark,21542915 Sun, 07 Dec 2008 16:43:33 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21537842 christcorp :

said by walleye7

:

Hey - can this service handle fax machines? I have a Brother P190 that I've used before with SunRocket and also with Optimum Voice and it was always able to handle incoming and outgoing faxes through those voip providers.
Or is faxing a 'if it works then great, if not then whatever'?
*I'd rather not have to pay for and use an additional toll-free fax number of VOIPo fax and get an email

Walleye; as Rocky and many others have said over time; the "V" in VOIP stands for "VOICE" over IP. NOT "FAX" over IP. No one is going to guarantee that their service works with Fax. If they try and guarantee it, then they are lying to you. Having said that, there are some providers that have designed special lines that they sell to their customers specifically for fax service. They use the T.39 codec and are designed to be used with a backbone that supports it. This increase the chance a whole lot. But again, there are no guarantees. Now, having said all this,just like Brian said, I too fax over my VoipO line with my Brother 775 fax machine. Works about 95% of the time. Again, no guarantees.

Faxing will not get fixed in the internet world until either 1) The fax machine companies realize that they need to buffer and convert the signal into a data stream. or 2) People realize that there is no need for faxing whatsoever any longer in the modern world. Except To or From people who aren't in the modern world and don't have a PC, scanner, and the internet. Hopefully, #2 will happen first. There's no need to WASTE money trying to get fax to work over voip. It's stupid.

Now, there is one catch-22. Services like Directv, Home alarms, etc... need to "LEARN" how to work with voip. If that is figured out, that too will most probably work for faxes also. And FWIW; it's NOT THE VOIP COMPANY's job to figure out how to make these devices work on voip. It's the device's job to learn how to work with voip. I.e. You don't build a highway to be the MOST EFFICIENT with a car. You build a car to be most efficient on the highway. Ma Bell didn't build a phone network to work with fax and dial modems. A company who decided to build a fax machine, built it to work on the existing phone network. The system here is "THE INTERNET". It's NOT "VOIP". Voip in on the internet. Fax machines, dialup modems, alarm systems, and any other antiquated form of communications needs to learn to work on the internet via voip.]]> http://www.dslreports.com/forum/remark,21537842 Sat, 06 Dec 2008 13:29:08 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21537079 Brian in MD :

said by walleye7

My personal experience has been that faxing works most of the time, but there are no guarantees. I have a DSL filter connected to the machine, and that seems to help, but I've had it fail too.]]> http://www.dslreports.com/forum/remark,21537079 Sat, 06 Dec 2008 10:22:04 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21536905 walleye7 : Hey - can this service handle fax machines? I have a Brother P190 that I've used before with SunRocket and also with Optimum Voice and it was always able to handle incoming and outgoing faxes through those voip providers.
Or is faxing a 'if it works then great, if not then whatever'?
*I'd rather not have to pay for and use an additional toll-free fax number of VOIPo fax and get an email]]> http://www.dslreports.com/forum/remark,21536905 Sat, 06 Dec 2008 09:33:58 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21528046 VOIPoTim :

said by VOIPoTim

:

We do expect a flood of orders to come through. Order processing and device provisioning is pretty much completely automated, so I don't forsee any issues with getting those processed. We have a large standing weekly shipment of ATAs coming in now so I don't expect that to be an issue. We're prepared to ship a few thousand orders this week typically the next business day.

Here is an update on order processing...

Overall, things have went well, but it has been a little chaotic. The response in terms of sales has been roughly double our goal, so we're pretty happy with that.

Right now, all orders are going pretty well so I'm happy we spent the time on automating things as much as we did.

All orders received through around 11AM today have been processed and were picked up today. We've been shipping daily so worst case, your order will have went out today and you should receive it Saturday or Monday at the latest (USPS Priority Mail). We're still processing orders from later in the day today and those will be going out tomorrow.

Loads have been a little heavy on chat/phones, but otherwise things are going very well.

No processing/shipping delays are be expected at this point, but I'll post an update if that changes.]]> http://www.dslreports.com/forum/remark,21528046 Thu, 04 Dec 2008 16:19:37 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21527613 burris :

said by dbmaven

:

I took the plunge about 1/2 hour ago.

What made it easy was:
1- reading the reviews and comments posted by many long-time knowledgeable members
and
2- less important, but a factor, the LAUNCH100 promo.

Looking forward to using it !

Good luck and welcome to the family.

I hope you have the same excellent results that I have had thus far..]]> http://www.dslreports.com/forum/remark,21527613 Thu, 04 Dec 2008 15:11:51 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21527407 dbmaven : I took the plunge about 1/2 hour ago.

What made it easy was:
1- reading the reviews and comments posted by many long-time knowledgeable members
and
2- less important, but a factor, the LAUNCH100 promo.

Looking forward to using it !]]> http://www.dslreports.com/forum/remark,21527407 Thu, 04 Dec 2008 14:31:20 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21522009 burris :

said by hootch

:

Just too many issues with Viatalk. Sunrocket was great for me...no issues, never had to logon the ATA and make adjustments, etc. With VT, lots of little annoyances. Having to switch servers once a month (to a different one then back to the original) to get my ATA to register. During a call, the line goes dead and within seconds my cell phone rings...nothing there. The person I was talking to said the line went dead for a second and then started ringing...guess the call forward feature (which I had not sued for months) just decided to turn on by itself for a minute. Getting phantom voicemails from phone number 0 (000) 000-00000 frequently without the phone ever ringing. Bad echo, but only with certain calls..not consistent.

Other than that, Mrs. Lincoln, how did you like the play? :)]]> http://www.dslreports.com/forum/remark,21522009 Wed, 03 Dec 2008 16:32:18 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21521874 hootch : Well, after being with Sunrocket and Viatalk as my primary and only phone service at home, I ordered Voipo yesterday online. Decided to give them a try and felt confident from the reviews by the beta testers that I transferred my number also. So far I am very impressed. My adapter was shipped within 2-3 hours of ordering and I was able to get a few questions answered within minutes via online chat.

Just too many issues with Viatalk. Sunrocket was great for me...no issues, never had to logon the ATA and make adjustments, etc. With VT, lots of little annoyances. Having to switch servers once a month (to a different one then back to the original) to get my ATA to register. During a call, the line goes dead and within seconds my cell phone rings...nothing there. The person I was talking to said the line went dead for a second and then started ringing...guess the call forward feature (which I had not sued for months) just decided to turn on by itself for a minute. Getting phantom voicemails from phone number 0 (000) 000-00000 frequently without the phone ever ringing. Bad echo, but only with certain calls..not consistent.

Anyway, sorry for the bantering...just letting out some steam. I'll post a review when the adapter arrives and let you all know. So far I am impressed with the customer service, and good CS goes a long way in my book.]]> http://www.dslreports.com/forum/remark,21521874 Wed, 03 Dec 2008 16:08:19 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21518401 usa2k : Or try the demo vPanel
»voipo.com/voip-control-panel.shtml]]> http://www.dslreports.com/forum/remark,21518401 Tue, 02 Dec 2008 23:10:09 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21518367 dbmaven : An industrious searcher would find the FAQ/Knowledgebase ;)

»support.voipo.com/index.php?_m=k···&nav=0,4

or even the detailed entry on how to configure it...]]> http://www.dslreports.com/forum/remark,21518367 Tue, 02 Dec 2008 23:01:10 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21518305 VOIPoTim :
said by soundsgoodsofar :

The main requirement I have is the capability to block calls from specific numbers. I couldn't tell from the VOIPo site if this is an option. Is this a feature for you VOIPo beta folks out there?

Yes, we have a Custom Call Routing.

With it, you can route:

Specific phone numbers
Use wildcards to create custom ranges or route entire area codes, etc
Contacts
Entire groups of contacts
Private/Blocked number calls
All callers that aren’t a contact

You can route them to these options:

Busy signal
Disconnected message
Forward to another number
Straight to voicemail

Also it supports wildcards used in a number so block ranges, entire area codes, etc.

We do need to add the full feature overview to the site...I know it's in progress and almost ready to put up.]]> http://www.dslreports.com/forum/remark,21518305 Tue, 02 Dec 2008 22:51:40 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21518246 anon : The main requirement I have is the capability to block calls from specific numbers. I couldn't tell from the VOIPo site if this is an option. Is this a feature for you VOIPo beta folks out there?]]> http://www.dslreports.com/forum/remark,21518246 Tue, 02 Dec 2008 22:38:25 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21518016 christcorp : Well, officially VoipO doesn't support rotary phones, so I didn't want to mention it. But, being you brought it up, this adapter, the grandstream 502, DOES work with my rotary phones. I don't remember it working with the other model 286 adapter. It DEFINITELY didn't work with my OTHER voip providers or their adapters. But to be honest, until I do more experimenting; which it's pretty low on my priority right now; I don't know if it's the 502 adapter, VoipO's service, or a combination of the two. I do have options I can try. I may some day. later... mike...]]> http://www.dslreports.com/forum/remark,21518016 Tue, 02 Dec 2008 21:56:35 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21517855 usa2k :
said by christcorp :

. I'm not a mega-feature type of guy, but they have plenty and they work.
Apparently even a pulse code phone worked for you as I recall? Or was it really an older technology?]]> http://www.dslreports.com/forum/remark,21517855 Tue, 02 Dec 2008 21:33:01 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21517796 christcorp : Yes, as Montano and VoipoTim pointed out, there were many alpha/beta testers. That is one of the very unique things about VoipO. Many; not all, so no flaming back; voip providers are start ups almost over night. Some even disappear almost over night. VoipO is the concept of lessons learned directly and indirectly from past voip services. VoipO was in alpha and beta testing for approximately 2 1/2 years. That is almost unheard of. Mainly at first to develop a reliable service, but also because technology and customer expectations were evolving very quickly. Tim and his partner decided to instead produce a service that also could evolve in the years to come.

But as an early voipo tester; probably one of the first who frequent these forums; I can tell you that there was a lot of talent used for this service. Is was pretty simple. Tim and his team started with a basic voip system. Our job was 2 fold. 1) provide feedback and suggestions. 2) BREAK THE CRAP OUT OF IT. Tim's job was to FIX what we broke and from a business standpoint, determine what suggestions and feedback to implement. I originally got involved because of voip issues I was having with different parts of the country and similar with different providers. VoipO became a test bed to see if some of those issues outside of a voip provider's direct control could be addressed. FWIW, they were. I haven't had those issues ONCE since voipo addressed them.

Anyway, that's why there are so many comments and feedback from people who have used the service for more than 2 years. It sounds weird that a company would invest all that money, time, and resources into something for so long without any immediate payback. VoipO is fortunate to have the right types of resources to be able to do such a thing. I can honestly say that VoipO is probably the best voip service I've used thus far. I'm not a mega-feature type of guy, but they have plenty and they work.

I've had many say they couldn't believe how I would leave my previous provider. I'm definitely not the type that bounces providers. I've always had 1 primary and multiple others that I've tried and experimented with. The last primary provider, I had for 4 years. But I watched VoipO evolve. I was part of the process. So, I feel comfortable with it. I can definitely understand how others will view it as a NEW service. And with most people not really understanding how voip actually works; technically speaking; it is understandable to want to watch the company progress prior to committing to them. But for those in the market for voip service or those that really need/want/have to change, VoipO is an excellent option. (And no, I don't work for voipo. LOL!!!) later... mike....]]> http://www.dslreports.com/forum/remark,21517796 Tue, 02 Dec 2008 21:21:51 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21515156 montano :
said by toro :

Just wondering how can they say in one of the testimonials "I've been using Voipo for about 2 years now".

I have been using Voipo for 2 1/2 years. I imagine I was in the first wave of Beta testers.]]> http://www.dslreports.com/forum/remark,21515156 Tue, 02 Dec 2008 13:27:50 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21514695 dcm :
said by dkx87622 :

Is the device that people receive locked to voipo?

Yes. Regardless, it doesn't matter because you don't own the device.]]> http://www.dslreports.com/forum/remark,21514695 Tue, 02 Dec 2008 12:08:58 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21514131 anon : Is the device that people receive locked to voipo?]]> http://www.dslreports.com/forum/remark,21514131 Tue, 02 Dec 2008 10:34:43 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21514014 VOIPoTim :
said by VTBrendan :

They are likely referring to the service while it was in Beta.

-Brendan

That's correct. We've had a group of savvy users (with about 1200 numbers) from this site using the service (most since late 06) to help give us feedback throughout development.

We ended the BETA in Aug/Sept and they either converted to paid service (about 80%) or canceled at that point.

Most of the features we have today are from the feedback we've gotten from them. ]]> http://www.dslreports.com/forum/remark,21514014 Tue, 02 Dec 2008 10:13:13 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21513954 VTBrendan : They are likely referring to the service while it was in Beta.

-Brendan]]> http://www.dslreports.com/forum/remark,21513954 Tue, 02 Dec 2008 10:04:14 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21513919 toro : Just wondering how can they say in one of the testimonials "I've been using Voipo for about 2 years now".]]> http://www.dslreports.com/forum/remark,21513919 Tue, 02 Dec 2008 09:58:58 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21513544 VOIPoTim :
said by XPAMD :

Why bother listing area codes 419/567 and a list of cities when each and everyone of the cities listed doesn't have a number available. Heck you couldn't even get Findlay on either 419 or 567 list.

The number ordering pools internal inventory with some real-time APIs from various upstream carriers. The area code list on the site is updated weekly to remove any in which numbers are no longer available in, but since there's a delay in that there will occasionally be areas listed without numbers.

If you need a number in an area not showing on the site, contact us and 99% of the time, we can issue one manually on the spot in your chosen area.

If you PM me the specific ratecenter you need, I'll let you know the status of it and can add numbers from there (if I add to our inventory, the order form will dynamically update and show those areas/numbers instantly).]]> http://www.dslreports.com/forum/remark,21513544 Tue, 02 Dec 2008 08:21:01 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21513478 unknvoip : I'm with you. Would love to try it out, but not for $100 when I have a service pre-paid until May that seems to be working quite nicely (now).

Should that change, hopefully I won't have missed the window for a deal. Of course, with the whole house on cell phones, I don't need to worry about minor interruptions in service anyway.]]> http://www.dslreports.com/forum/remark,21513478 Tue, 02 Dec 2008 07:56:34 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21512975 XPAMD : Congratulations!

But!

Why bother listing area codes 419/567 and a list of cities when each and everyone of the cities listed doesn't have a number available. Heck you couldn't even get Findlay on either 419 or 567 list.

I'd love to try you out, but I don't want to port my # just yet. Not good. I've also got to have over $100 to start, don't have that either. Soooo, looks I'll be waiting this one out.]]> http://www.dslreports.com/forum/remark,21512975 Tue, 02 Dec 2008 01:30:33 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21512923 kieranmullen : »didx.net/ and »les.net might be a couple of options as well.]]> http://www.dslreports.com/forum/remark,21512923 Tue, 02 Dec 2008 01:09:39 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21509776 UHF :
said by soitgoes2 :

[It took me more than a year to find a provider to port a 319 area code number out of Vonage; finally Future Nine was able to do it (for free, too, at that time).
So far it does appear to be either Vonage or Future Nine if I want a 319 area code, I'm in a small town so likely won't ever get a local number here, even though Alltel/Verizon Wireless has some local numbers.

edit: actually, there are two local voip providers that cover my area, I'm going to see if I can get a phone number from them that terminates to a sip address.]]> http://www.dslreports.com/forum/remark,21509776 Mon, 01 Dec 2008 15:10:06 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21508678 soitgoes2 :
said by UHF :

Vonage has quite a few exchanges all over the state. How do they do it when nobody else can/will??

It has to do with the underlying DID carriers places uses. Level 3, for example, is one of the most common, and they don't offer much Iowa coverage.
Future Nine and Vonage are some of the only two providers I know of who have real Iowa coverage.
It took me more than a year to find a provider to port a 319 area code number out of Vonage; finally Future Nine was able to do it (for free, too, at that time).]]> http://www.dslreports.com/forum/remark,21508678 Mon, 01 Dec 2008 11:35:02 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21508490 christcorp :
said by thepirate :

Tim,
I heard your service is good.But I am not seeing anything different as people can get still some good packages .For example faktortel provides $189 for 2 years which has awesome savings.Am I missing something?
Thanks

If you believe that "ALL" voip providers are the same, and the quality of the calls, service, support, etc... are the same; and that the ONLY thing that separates them is price; then you are exactly correct that you aren't seeing anything DIFFERENT. If you realize that ALL providers aren't the same, and that there's a LOT MORE that separates voip providers than price, then you will know what the difference is. later... mike...]]> http://www.dslreports.com/forum/remark,21508490 Mon, 01 Dec 2008 10:57:45 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21508306 burris :
said by druber :

The price you're quoting for low-cost services like faktortel can't possibly make money (at least not if you want actual customer service, etc...). I'm sure people who hang out here (like bruce, nitzan, brendan, etc...) can confirm this.

As can anyone who was with SunRocket.. :p]]> http://www.dslreports.com/forum/remark,21508306 Mon, 01 Dec 2008 10:24:48 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21508294 druber : The price you're quoting for low-cost services like faktortel can't possibly make money (at least not if you want actual customer service, etc...). I'm sure people running an ITSP who hang out here (like bruce, nitzan, brendan, etc...) can confirm this.]]> http://www.dslreports.com/forum/remark,21508294 Mon, 01 Dec 2008 10:23:12 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21508184 thepirate : Tim,
I heard your service is good.But I am not seeing anything different as people can get still some good packages .For example faktortel provides $189 for 2 years which has awesome savings.Am I missing something?
Thanks]]> http://www.dslreports.com/forum/remark,21508184 Mon, 01 Dec 2008 09:58:54 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21507854 UHF : Wow, I'm impressed with some of the options and would sign up in a heartbeat, but VOIPo is yet another provider that doesn't offer any DIDs in Iowa. Of the few that do cover Iowa, most offer only Sioux City numbers. Vonage has quite a few exchanges all over the state. How do they do it when nobody else can/will??]]> http://www.dslreports.com/forum/remark,21507854 Mon, 01 Dec 2008 08:31:43 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21507644 VOIPoTim :
said by mikecz :

Good luck with the launch!
Any plans for Canada? :)

Not quite yet. Right now we're focusing on the US. Most of the basics for Canada are in place, but a lot of logistical and legal issues would still need to be hammered out for it. It's definitely on the agenda for later though.]]> http://www.dslreports.com/forum/remark,21507644 Mon, 01 Dec 2008 06:34:41 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21507640 mikecz : Good luck with the launch!
Any plans for Canada? :)]]> http://www.dslreports.com/forum/remark,21507640 Mon, 01 Dec 2008 06:33:14 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21507598 VOIPoTim : Hey Everyone,

We've just pushed out the first VOIPo.com site. There are still a few things the designer needs to wrap up with browser compatibility and tweaking some pages. Content needs to be beefed up some, but for the most part it was ready to go so I decided to go ahead and push it.

Orders have been pouring in every day and service has been problem-free, so I feel at this point, we're ready to roll.

Here are some things I can tell you at this point...

1) Phone support and live chat are available from 9-6 CST Mon-Fri at this point.

2) While the service is working quite well, there are still some procedural things I think we could improve upon, but that can only really happen with real volume coming through. We're also still very light in terms of documentation. Neither of these two things are that bad (what we do have in those 2 areas is still better than 80% of the competition), but since these are two areas I still think we could improve in, I did leave the "pre-launch" status in tact.

3) We've extended a pre-launch promotion which is now available to everyone where we're offering a $100 instant discount on our annual plan. The coupon is right on the home page. This will be pulled soon, but is available for the time being to say "thank you" for your patience over the last 2.5 years as we developed our service.

This means anyone can effectively get a year of service for $99 + $36 ($3/Mo x 12 Months - Regulatory Recovery Fee to cover taxes, fees, and compliance) for a total of $135 with no monthly charges at all. There's also a one-time setup fee of $29.95. Shipping is free.

This promotion won't last long. We don't really make money offering service at that pricepoint, but have a huge marketing budget and opted to go with this promotion and take a hit marketing wise for the launch since it was dragged out for so long.

4) We do expect a flood of orders to come through. Order processing and device provisioning is pretty much completely automated, so I don't forsee any issues with getting those processed. We have a large standing weekly shipment of ATAs coming in now so I don't expect that to be an issue. We're prepared to ship a few thousand orders this week typically the next business day.

Depending on the volume that comes in this week, response times/hold times may be a little slower than usual especially since basically everyone handling support is relatively new. Please use e-mail over calling if at all possible. I apologize in advance if you run into any delays due to the launch volume.

5) VIP Launch Group members will get an e-mail later today (we are staggering these e-mails to small batches due to the sheer size of the list so we're less likely to be slammed with questions at the same time). It's just a huge list...significantly larger that we ever dreamed we'd have. By tonight, everyone on it should be notified.

There will be a coupon code in that e-mail good this week that gets you free activation in addition to the $100 discount. If you want to order before you get the e-mail in case we do get slammed and have hardware supply issues, feel free to do so and e-mail support@voipo.com from the e-mail you used on the list. We'll verify it and refund the activation fee to your credit card. ]]> http://www.dslreports.com/forum/remark,21507598 Mon, 01 Dec 2008 05:58:16 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21507592 burris : For those of you who want a no nonsense-no BYOD-VOIP service, you can't do better than VOIPo....officially launching today.

Those of us who have been with them during the beta phase, are very well pleased. It's certainly much better than any provider I have tried in the past 3 years-and--the wife is finally satisfied.

Keep an eye open for any possible introductory pricing, but remember...the service is GREAT.]]> http://www.dslreports.com/forum/remark,21507592 Mon, 01 Dec 2008 05:54:37 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21507533 Brian in MD : Check out their site - it seems to be live.]]> http://www.dslreports.com/forum/remark,21507533 Mon, 01 Dec 2008 05:07:42 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21506672 nitzan : Good luck! :)]]> http://www.dslreports.com/forum/remark,21506672 Sun, 30 Nov 2008 22:30:01 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21506582 PX Eliezer : VOIPo to launch on the first of December?
This will be a date to remember!

For those who don't want to BYOD,
It may just be the right cup of tea.

One looks forward to how well it may do,
and wonders if execs in Holmdel and Cliftonpark feel blue.

VOIPo can enhance the industry's reputation,
and spread ethertalk across the big nation.

We need firms whose service is good,
to counter the TragicHacks in the neighborhood.

But if December First comes and they still ain't sellin',
then they'll look as sluggish as George B. McClellan.

VOIPo to launch on the first of December?
Let's hope it will be a date to remember!]]> http://www.dslreports.com/forum/remark,21506582 Sun, 30 Nov 2008 22:10:29 EDT Re: VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21506259 usa2k : And 24 shopping days left! :D]]> http://www.dslreports.com/forum/remark,21506259 Sun, 30 Nov 2008 20:46:58 EDT VOIPo Launching Monday 12/1/2008 http://www.dslreports.com/forum/remark,21506255 montano : For those who are interested, a new provider is emerging onto the scene.

Enjoy]]> http://www.dslreports.com/forum/remark,21506255 Sun, 30 Nov 2008 20:45:32 EDT