Topic 'Example of an excellent contract/SLA' in forum 'Webhosting' - dslreports.com http://www.dslreports.com/forum/Example-of-an-excellent-contractSLA-21507220 en Fri, 10 Feb 2012 19:14:46 EDT Fri, 10 Feb 2012 19:14:46 EDT Example of an excellent contract/SLA http://www.dslreports.com/forum/Example-of-an-excellent-contractSLA-21507220
I'm doing some small-scale, but rather fancy hosting for a project I'm working on. The proposal is complete, and we've got all the bases covered but for the SLA and legal boilerplate regarding liability and the like. I figure since there's a decent amount of hosting consumers here, perhaps you could run down some contracts/SLAs you've encountered (or just the companies you have worked with) that you feel are fair and err more on giving the customer a break should there be any issues...

Fire away...
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with every mistake we must surely be learning]]> http://www.dslreports.com/forum/Example-of-an-excellent-contractSLA-21507220 Mon, 01 Dec 2008 01:22:24 EDT