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Adding Comcast Phone to Existing Cable/Internet Service »
« Bandwidth Monitor for Computers-Suggestions?  

Rexter
YeeHaw

join:2002-11-17
cloud 9

Smart Zone issues

A friend of mine is having an issue with her smartzone web mail account. When she forwards a message that contains graphics, such as little pictures, the graphics don't get sent with the rest of the message, only the text gets forwarded. Is there a setting somewhere that controls this?
--
With every new wave of optimism, or pessimism, we are ready to abandon history, and time tested principles, but we cling tenaciously and unquestioningly to our prejudices. (Benjamin Graham)

JahsDisciple
Living my life like it's golden
Premium
join:2007-07-07
Baltimore, MD
·Comcast

Re: Smart Zone issues

i dont believe there's a setting but it may be an issue they're working on. i would call comcast to see if you could get a ticket open if not a known issue.
--
"Nothing in all the world is more dangerous than sincere ignorance and conscientious stupidity." Rev. Dr. Martin Luther King, Jr.
nikeherc

join:2004-09-30
Tucson, AZ
Known issue, work around is to set the option for forwarding to send as an attachment.
bbarz2

join:2007-06-20
Can Comcast recover lost emails. This was after migration to smart!@#zone. How long does Comcast keep email on their servers??

EG
Ho Ho Ho
Premium
join:2006-11-18
Union, NJ

Re: Smart Zone issues

said by bbarz2 See Profile :

Can Comcast recover lost emails. This was after migration to smart!@#zone. How long does Comcast keep email on their servers??
You may get a faster response if you post this concern here:

»forums.comcast.net/comcastsuppor···ard.id=2
nikeherc

join:2004-09-30
Tucson, AZ

2 edits
Go to the old mail location at mailcenter.comcast.net , login and forward any missing mail to yourself. Review your mail handling settings in smartzone. By default unread items and sent items are deleted after defined periods of time.
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