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Forums » US Telco Support » Verizon » Verizon FIOS TV » Cure for the guide?
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[DVR] How many hours of shows can FIOS HD DVR's hold? »
« [DVR] Why Can't Verizon fix this problem?  
page: 1 · 2 · 3
AuthorAll Replies


Lee GWB
Yaco
Premium
join:2001-10-13
Allendale, NJ
·Verizon Online DSL

Cure for the guide?

Hi,
I have a email from FYI about the guide. I wonder since VZ get absolutley no where with them if we should set up a thread just for the guide issues and mail the dates,times,channels in bulk to FYI.
Let me know I got in contact with a rep there and she wants all the info plus zip codes.
Thx
Lee

--
"I Don't feel Tardy"

bgtimber75

join:2006-06-23
Columbia, MD
What are you talking about? Acording to the post last week from the "employee" they didn't have any guide issues.


Lee GWB
Yaco
Premium
join:2001-10-13
Allendale, NJ
Exactly!!!
LOL


Rattler

join:2001-04-13
Havertown, PA
·Verizon Online DSL
·Verizon FIOS

reply to Lee GWB
Oki-Doki...

Today (12/02) at both 1:35 AM, ThrillerMAXe (426, 926) and 4:35 AM, ThrillerMAXw (427, 927), the guide listed "Ocean's Eleven" as the Clooney/Pitt/Damon version when in fact it was the original "Rat Pack" (Sinatra/Martin/Davis) version. ZIP code: 19083, VHO-8.

Titan TV had the listings correct, even though they are missing or have displaced a LOT of the new FiOS HD channels
--
Never raise your hands to your kids. It leaves your groin unprotected. -- Red Buttons

catbertz

join:2008-07-10
Lakewood, CA
reply to Lee GWB
Good idea, but we could save time by just telling them to look at Tribune's guide data, which is substantially more accurate. Here's the link: www.tvdata.com


joe01880

join:2007-10-26
Wakefield, MA
·Verizon FIOS


4 edits
reply to Lee GWB
So FYI wants you to give them all the inacurate data from Verizons guide in every market they service..every hour of every day?
Are they paying you to do THEIR JOB for them?

and all the info you would supply would be after the fact, what good would that do?

A Cure for Verizons guide is at your local grocery checkout, its call a TV Guide..and even its wrong from time to time!

Better yet;

www.tvguide.com


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
·Verizon FIOS
·Comcast

said by joe01880 See Profile :

Better yet;

www.tvguide.com
There are a ton of online guide choices. I like zap2it's; I used to swear by titantv.com but they can't seem to completely update Verizon's lineup for my market

And whoever MCE/Microsoft is using, Verizon ought to hope on board THAT train


Lee GWB
Yaco
Premium
join:2001-10-13
Allendale, NJ
reply to joe01880
Hi,
No just build a little (Or a lot) of evidence. I will be sure to advise Ms Hagar-Cohen of this little venture..
Maybe we will be put on the Board..LOL
Lee


SQUIDWARD360

join:2008-06-11
Leesburg, VA

reply to Lee GWB
said by Lee GWB See Profile :

Hi,
I have a email from FYI about the guide. I wonder since VZ get absolutley no where with them if we should set up a thread just for the guide issues and mail the dates,times,channels in bulk to FYI.
Let me know I got in contact with a rep there and she wants all the info plus zip codes.
Thx
Lee

We really don't need ANOTHER thread when there are at least 10 already started.


Lee GWB
Yaco
Premium
join:2001-10-13
Allendale, NJ
To dump the data? Ok point it to me.
Lee

sds910

join:2008-08-26
Verona, NJ
reply to darcilicious
And whoever MCE/Microsoft is using, Verizon ought to hope on board THAT train

That would be Zap2It... !

KenAF

join:2006-01-23
Arlington, VA


4 edits
said by sds910 See Profile :

And whoever MCE/Microsoft is using, Verizon ought to hope on board THAT train

That would be Zap2It... !
Note Zap2It is not an actual guide data provider. Zap2it is just the name for Tribune Media's online web guide.

Microsoft, TiVo, and DirecTV all get their guide information from Tribune Media. If you buy a TivoHD for FiOS, you get the same information on Zap2It, plus a bit more that Tribune does not publish on its web site.


SQUIDWARD360

join:2008-06-11
Leesburg, VA

reply to Lee GWB
said by Lee GWB See Profile :

To dump the data? Ok point it to me.
Lee
»Guide Data....this is getting pathetic!

»Bad Guide Data

»Gotta love that guide data

»VZ needs to get a new channel guide supplier!!!

»Guide Data Blah

»Incorrect Guide Data at it Again

»Stupid guide!

I really could go all day with this.


joe01880

join:2007-10-26
Wakefield, MA
·Verizon FIOS

reply to Lee GWB
said by Lee GWB See Profile :

Hi,
No just build a little (Or a lot) of evidence. I will be sure to advise Ms Hagar-Cohen of this little venture..
Maybe we will be put on the Board..LOL
Lee
Yaco i think the person you talked to gave you lip service.
FYI knows what info they supply Verizon with and what pecentage of inacuracy is acceptable to the client.
The battle is not with FYI, the battle is at Verizon who pays FYI for their service.
Put together a petition to send to Verizon to fire FYI and and replace them with who? I'll sign it.
Keep in mind that the excellent guide Tribune supplies TiVo and DirecTV with costs big bucks..it is the ONLY reason so far that i have not bought a TiVo.


Lee GWB
Yaco
Premium
join:2001-10-13
Allendale, NJ
Hi,
True, Maybe lip service. However, I am willing to try this. I sent them at least 4 examples for today. We shall see.
Lee


Lee GWB
Yaco
Premium
join:2001-10-13
Allendale, NJ
reply to SQUIDWARD360
I see the complaints. I'll combine the info and email it to her .Thanks for the work you saved me some time.
Lee

bgtimber75

join:2006-06-23
Columbia, MD

reply to SQUIDWARD360
All those complaints and still no improvement. I guess we should just shut up about it and hope it gets better?

KenAF

join:2006-01-23
Arlington, VA


1 edit
said by bgtimber75 See Profile :

All those complaints and still no improvement. I guess we should just shut up about it and hope it gets better?
I've been complaining about it since September, 2006. I've talked to three different Verizon executives about it on the phone. Yet here we still are, more than two years later...


Lee GWB
Yaco
Premium
join:2001-10-13
Allendale, NJ
Hi,
I'll condense and send them in. It can't hurt
Lee
--
"I Don't feel Tardy"

torno

join:2008-01-21
Collegeville, PA

reply to Lee GWB
I'm not sure if the data for CBS College Sports (94) has been right since they added the channel. Everytime I check it, it's wrong. Right now they are showing a replay of the Georgia vs Georgia Tech game from 11/29, but the guide lists "CSTV's Collegiate Nationals."

My zip is 19426, VHO8.
Thread is
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Forums » US Telco Support » Verizon » Verizon FIOS TV[DVR] How many hours of shows can FIOS HD DVR's hold? »
« [DVR] Why Can't Verizon fix this problem?  
page: 1 · 2 · 3


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