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Forums » Wave Broadband » WaveBroadband Torrent Throttling??!!!
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Max010101

@hctc.com

WaveBroadband Torrent Throttling??!!!

Wave did you guys start throttling torrents?

Why is my 10meg connection that I used for over a year, suddenly droped to a 50kb connection any time I open a torrent or try to download anything bit torrent related.

Why am I getting major speed spikes?

No matter how much torrents i open i am only able to get to about 50kb sec, and when I do a speedtest.net with even one torrent open, I only get 2 megs on my 10 meg connection...

As soon as I turn it off every thing is good..

Called wave tech support, got the canned answer.. " We dont limit our download speed?"

CAN some one from WAVE tell me something?

Whats going on...

Everything was so good for a year what happend?


drew
Reformation
Premium
join:2002-07-10
Port Orchard, WA
clubs:
·wavebroadband

There's always a possibility of a routing problem, but it would be hard to tell.

I'm a WoW player and have been downloading a lot of fairly large patches recently and have not noticed a capped speed. I should mention the patching is through BT.


kamidake55

@wavecable.com

reply to Max010101
I haven't noticed any differences in torrents but I can tell you that leeching off of news was throttled to 44.5 (which is very close to your 50k). which leads me to believe that it's the same throttling.

I changed clients and changed providers, giganews to thundernews and it didn't change. It was that point where I got suspicious. And no it wasn't my connection or firewall. As soon as I changed the port (from the standard NEWS port) to port 80, it shot up to 9500Kbit sec in an instant. So they are throttling...

My guess is that they throttle news and torrents after you transfer a certain amount.


drew
Reformation
Premium
join:2002-07-10
Port Orchard, WA
clubs:
I'm doubting that very seriously.

I'm a usenet guy and download plenty.


kamidake55

@wavecable.com

reply to Max010101
Right now I am being throttled to 1000Kbit. It was full speed at 10Mbit and shut down to 1000Kbit in an instant. Multiple speed tests have shown this to be EXACTLY 1000 give or take 3kbit. eg. 1003Kbit, 998 kbit (tested to multiple sources and multiple times)


kamidake55

@wavecable.com

reply to Max010101
Just read in their agreement now, under section 7

»www.wavebroadband.com/img/subagree.pdf

They are limiting now. And with multiple reports this is confirmed.. I'm switching to Surewest tomorrow


kamidake55

@wavecable.com
reply to Max010101
An update here: offical word is YES there is throttling on certain kinds of traffic after you hit 3GB. And you will be kicked down to 256K-1.5K range for 24 hrs, which then it will reset.

madcowusa

join:2005-03-09
Port Orchard, WA

reply to Max010101
Like drew, I haven't noticed any throttling using paid-for Usenet over the years. I'm an extreme user too and don't want to say how much I download. Well okay, okay...about 175gigs/months is average and some months north of 250gigs. I've had single days where I've grabbed 40gigs. Hard drive space is the limiting factor, even using 1TB Seagates. Never had too much of an issue and if I ever I did, I would cancel service.

I don't torrent a whole bunch anymore, but pay little attention when I do and usually leave uploads running for days upon days (self throttled to say 30KB/s) to give back to others and maintain a healthy ratio. I'll try and pay attention next time I grab a big file from some speedy Swedish seeders.

Where's the freaking speed increases Wave??? Hasn't it been like 2 FRIGGIN' YEARS since we had a bump? Turn up the dial and give us some love. 20/5 plan...make it so.


drew
Reformation
Premium
join:2002-07-10
Port Orchard, WA
clubs:
Their infastructure hasn't been upgraded since the @Home days around here.

Don't ask for 20/5 when they can barely eek out 10/1.5


luluddd



reply to Max010101
I am having the exact same problem with Easynews. I was getting 500-700 KB/Sec in Firefox consistently..now its down to 40-75KB...but only on Easynews....

I tried to download a large file from Microsoft and a file from Easynews...the Microsoft file came in at 500 KB and the easynews file at 25KB....

So do you guys think its a hard cap on the amount, on the specific site or a time limit.

Wave is coming out on Monday to test the line...but I think I am just out of luck...they will never admit to it....

Wave is my only internet option...arghhhhh......


kamidake55

@wavecable.com

reply to Max010101
I have a bit of an update. My friend and I who is also on Wave and determined that as of right now, there is a flat 3GB transfer limit per day. (since last Friday)

Once you hit that limit they jail you and roll what you paid for (Say 10Mbit) back to 1.5Mbps. It will stay that way until 11:25 PST, which is when it will reset.

Based upon what others have said here, this seems to be only occurring in the Auburn/Rocklin market and I think the primary reason the lack of bandwidth.. they say nothing is wrong with their side or they are not limiting but... yes they are.

They are also doing some hostname throttling to news servers. If it slows down, try a different new server (usually they have a mirror) or maybe even a different port.

Good luck! I'm bailing to Surewest.. tired of these jokers. 3Gb is INSANE. you can hit that in 20-25 min on a solid 10Mbps line and then you're screwed for a day


kamidake55

@wavecable.com

reply to Max010101
Also, I forgot to point out.. the 3GB is for ALL traffic to any host, not just usenet. Includes HTTP, FTP, SSH, etc.

Wave is currently trying to roll out 16Mbps within 2 months to their markets. And their solution isn't to add more backbone bandwidth, but to just throttle people.

Also confirmed by Wave, throttling isn't turned on in all markets yet, so enjoy it while it lasts.

ssctv

join:2003-08-04
Rocklin, CA

We are in the process of adding additional backbone capacity slated for the first few weeks of January per our circuit provider. We have grown faster than we expected on our high speed data product in the Sacramento region. Please hang tight as we try to expedite our circuit provider to add capacity expansion for the area.


luluddd



reply to Max010101
So...ssctv...you sound like a Wave rep. (I am in Rocklin) Should I bother to have a repair person come out to check my line and connection info or should I just wait until mid January if the additional backbone capacity will bring the speed back to what I am paying for ?

Also, if Wave is indeed having growth issues...why would a download from Microsoft move along at 500K while at the same time one form Easy News is moving at 75K. I know its not EN's servers cause they were plenty fast a few weeks ago.

Thanks for the help

LULUDDD


ryanwa

@hctc.com
reply to Max010101
I'm getting throttled too and I'm in the Auburn area. This is stupid and yet I'm paying $65 a month.

Get it together Wave.

ssctv

join:2003-08-04
Rocklin, CA
reply to luluddd
LULUDDD,

Please IM me the CMAC number from your cable modem and i'll take a look.

ssctv

join:2003-08-04
Rocklin, CA
reply to ryanwa
Ryanwa,

Please PM me more information on what you are experiencing so I can take a look.

Thanks


kamidake5

@wavecable.com

reply to Max010101
ssctv, I want to know why Wave lies to their customers. I am waiting for 4-5 callbacks, and one was supposed to be from a manager. They keep saying it's not their issue and supervisors continue to refuse to talk to me. But I'm a Senior Network Engineer and I've been in the internet service industry for over a decade. I know traffic shaping when I see it.

I probably wouldn't have been so angry if they just said, yes we are shaping your connection because our bandwidth is saturated. Give us until January and everything will be restored.

But I believe Wave is only buying 10Mbps of additional backbone so I'm not sure that is going to help much.

luluddd, the reason you easy news is slow is because usenet can eat a lot bandwidth very quickly. With their backbone issues, they need to throttle usenet entirely or have a 3Gig daily limit. Yes, you are paying a lot, and No it isn't worth it.

ryanwa

join:2008-12-19


1 edit
I agree. Who wants to spend that type of money on a connection is you can't even use it to its full potential.

The reason some of us have the top package is because we need the constant speed. Being capped two hours into internet use it not right.

I have netflix and I stream my movies from their site - my capped connection is not even close to being sufficient for that.


kamidake55

@wavecable.com
reply to Max010101
ryanwa, can you even make it through one netflix HD streaming video? You'll probably get put in bandwidth jail for doing that LOL
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