drew
Reformation
Premium
join:2002-07-10
Port Orchard, WA
clubs: | reply to Sarthax
Re: WaveBroadband Torrent Throttling??!!!
I hear you on the smaller caps. 50GB is pretty puny. |
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kamidake
@surewest.net
| reply to Max010101
Maybe they should just throw away the speed tiers and just offer 18/2.
My first employer back in 1995 was an ISP and he offered full speed to businesses so they had available bandwidth (back then a Full T1 instead of a partial), but just paid for their usage.
If Wave is going to go to a usage only model, speed tiers make no sense. Instead make it all 18/2 but have packages like 10GB, 50GB, 100GB, 300GB, 500GB etc, and if you go over you pay 50 cents a GB or whatever.
If it was like Comcast with 250GB across the board, speed tiers would make sense.
Also, there are going to be some angry customers next month when they find out that with their 6.0 connection they went over and incurred heavy overage charges. They really need to disclose this stuff and be CLEAR. Wave is clearly incompetent. Choose your model, stick with it and make it CLEAR |
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Sandman423
@sbcglobal.net
| reply to Max010101
I did some research, but I don't have a LAN line for the house so this is what I got when I checked my Address and I used my Ex Girlfriends Phone # because she lives around the corner...
The Plans I have available for Aircloud and DSL Extreme are these...
AirCloud:
Network #1
Speed Description Price
384-768/128-384Kbps Basic Web User Starting At... $49.00
384-1500/128-384Kbps Basic Web User Starting At... $59.00
(Kind of Crappy Speeds)
DSL Extreme I added a picture. I am leaning towards the Express DSL with 1.5 MB/ps which sucks for speed but it beats Air Clouds slow speed. DSL Extreme is 2 Bars for Signal on Express So I am not sure how good that is. I am near the Astound/SBC/and Comcast Main Offices which is where the speed would be great but I can't have caps due to me working out of home with School and Work.
I would like to get about 3mb-6mbs at the least with unlimited to try to make it easier to get more work done.
The address I have been using to find these things out is 35 Adobe Dr, Concord, Ca 94520
since its nearby. |
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Sarthax
@wellsfargo.com
| said by Sandman423 :
I did some research, but I don't have a LAN line for the house so this is what I got when I checked my Address and I used my Ex Girlfriends Phone # because she lives around the corner...
The Plans I have available for Aircloud and DSL Extreme are these...
AirCloud:
Network #1
Speed Description Price
384-768/128-384Kbps Basic Web User Starting At... $49.00
384-1500/128-384Kbps Basic Web User Starting At... $59.00
(Kind of Crappy Speeds)
DSL Extreme I added a picture. I am leaning towards the Express DSL with 1.5 MB/ps which sucks for speed but it beats Air Clouds slow speed. DSL Extreme is 2 Bars for Signal on Express So I am not sure how good that is. I am near the Astound/SBC/and Comcast Main Offices which is where the speed would be great but I can't have caps due to me working out of home with School and Work.
I would like to get about 3mb-6mbs at the least with unlimited to try to make it easier to get more work done.
The address I have been using to find these things out is 35 Adobe Dr, Concord, Ca 94520
since its nearby.
The speed packages are exactly the same. Aircloud's 384-1.5 is the same as DSL Extreme's 1.5. they include the range of speeds because DSL is not guaranteed and you can get "up to" depending on distance from CO and line conditions. the price difference is huge because you're going with dhcp where Aircloud is business class and gives static IP. Try the same package for DSL Extreme under those conditions and it'll be more. If you don't need static then DHCP is way to go.
Once you get DSL they can see if they can get a good signal and can most likely bump up your speed. Those pre qualifier databases are bunk. Jerry Richardson from Aircloud uses his own DSL and lives farther away from the CO than I do and gets 3.0-6.0 but when i prequalify it only lists 1.5-3.0. He has assured me that I can get 3-6. The 3-6 business account is around 90 bucks. pricey but it's business class with local support from a Concord based small company. I think they get their backhaul from covad or even dsl extreme LOL. You can't go wrong either way.
Good luck |
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Matt 22
@hctc.com
| reply to kamidake
said by kamidake :
Also, there are going to be some angry customers next month when they find out that with their 6.0 connection they went over and incurred heavy overage charges. They really need to disclose this stuff and be CLEAR. Wave is clearly incompetent. Choose your model, stick with it and make it CLEAR
They will almost certainly let existing users keep their exiting unlimited plans for as long as they want. Why do you think they started the 3GB/day cap on downloads??? It had nothing to do with network issues. It was simply to force high volume users to call in and switch to one of the new metered plans. 95% of users won't even notice the 3GB cap and therefore won't have any reason to change. Wave could care less if these users are on the new metered plans.
The new plans are intended for new customers and the small percentage of high volume customers that can't survive with 3 GB/day limit.
Matt |
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Sandman423
@sbcglobal.net | reply to Max010101
I think DHCP would work for me so your saying I should go with DSL Extreme for the my new place? |
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Sarthax
@wellsfargo.com
| reply to Max010101
Reporting that daily caps were not in place for the duration of this weekend. Speeds were fluctuating between 4-6mbps and would reach the plan cap of 10 in the evenings. Seems Astound has rescinded the caps for the time being. Perhaps the roll out of the monthly usage caps is in place or Drew's story and customer complaints hit a nerve.
Now to hope that they have not put the monthly caps in place yet or have not altered existing plans. |
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reddwarfusa
join:2009-01-14
Rocklin, CA | Well looks like the 3gb daily limit has been lifted. No have any speed issues today and no throttling, true to their word they have removed them... happy for now. |
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Sandman423
@sbcglobal.net | reply to Max010101
So Astound I could get a 300GB Plan with speed and no throttling? in Concord, Ca 94520??
So DSL Extreme would give me Unlimited Usage and Astound would give me Speed but have a cap? |
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geezz
@astound.net | reply to Max010101
this has gotten ridiculous...i used to get 10mbit on speakeasy.net, now it's 1.7mbit. |
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Matt 22
@hctc.com
| reply to Max010101
Looks like Wave may have also made some network upgrades in Sacramento area. Getting 18 Mbps consistently this morning. Even getting 18 Mbps from NewsDemon.
But I think they are still throttling upload speeds at 1 Mbps. Anyone seeing better upload speeds.
Matt |
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kamidake
@surewest.net | reply to Max010101
Getting FTTH within weeks. 50/50 is going to be nice :P |
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WavePO
@wavecable.com
| reply to Max010101
This is Wave's response to my question:
Information on the new internet options should be posted tomorrow on our website or possibly late this evening. The 300 GB package will be linked to a download speed of 18 Mbps. Initially, High Speed 18 will be the only internet tier with a data transfer quota. Later this spring, quotas will be in place for other speeds. Quotas will be posted on our website as well, along with fees for additional data used over the limits. Thank you. |
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Endorphine
Endorphine
Premium
join:2002-09-30
Bremerton, WA
| They actually already have the new rate card listed up on the site. At least for my area: »www.wavebroadband.com/articles/S···Card.pdf
Also got a letter in the mail saying they were raising rates on cable overall, but you could lock in without getting the increase if you go with one of the new bundles.
Sounds like this was all planned awhile ago... ugh. |
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luluddd
join:2008-12-20
| reply to Max010101
Attn Rocklin Users....are you still being limited....this weekend I have received full bandwidth without slowdown....have you had the same experience ? Also do you know if that new rate card has surfaced on our starstream.net site ?
thanks for the input |
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ssctv
join:2003-08-04
Rocklin, CA | The bandwidth upgrade has been completed for the Sacramento region. For up to date pricing information you can visit »www.wavebroadband.com |
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PTP
@wellsfargo.com
| reply to Max010101
Well when did all this happen...It all started for me about a week ago. Where I used to get 1.2MB/sec (10 Mbps downstream)I started getting about half that. I have called tech support about 6 times but because the speed tests work out they say it is not their problem. I think I am being capped somewhere. I connect to servers to upload and download my 3d animations (a hobby of mine) and for the last 6 months I have had perfect speeds (1.2MB/sec) and now I get 150k/sec if I am lucky. Not sure what to do, but I think it has to do with some of these changes. I have contacted the admin of the server who is a good friend of mine and he ran some tests and says that I am the only one who has experienced a slowdown in throughput. Even the movie trailers from apple are impacted (500k/sec now compared with 1.2MB/sec) What do you all think....coincidence? |
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gtojim
join:2002-03-18
Concord, CA
 ·VOIPo
| I've been getting crappy speeds in the evenings for years, ever since Wave took over Astound Broadband. Speed test done tonight. |
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Endorphine
Endorphine
Premium
join:2002-09-30
Bremerton, WA | 
Done tonight around 7:16pm.... things actually got better here. Go figure!? |
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gtojim
join:2002-03-18
Concord, CA
·VOIPo
| Want to trade? Tonights speed test |
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