hi2
@wavecable.com | reply to Max010101
Re: WaveBroadband Torrent Throttling??!!!
Taking a pole on how many people are Happy with wave broad band and there service. and speed package. and the over all performance of there speeds. and is your speeds up to par? |
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Matt22
@hctc.com
| reply to hi2
said by hi2 :
has anyone else been having there internet cutting off and on lately. i called and talked with teck and this is the answer i get well looks like you are the only one having the problem. i said you sure! for 2 days now internet has been cutting on and off!have teck coming out to the house to see whats up. well looks like it won't get fixed now lol.
I've had same problem over last 4-6 weeks in Sacramento area. Their tech support people are either idiots or don't want to tell us the truth. All they do is deny there is a problem and give you a new modem. Even stranger because when I would have this problem, I would call tech support and they would ask me to wait while they did "something" on their end, and then it would magically work again for a few days. Then I would call back, they would do something, and it would work again for a few days, all the while they would deny it's problem on their end.
Luckily it seems to be working fine for the last couple weeks, so I guess I'll just hold my breath and hope that it keeps working.
Matt |
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fuzzdawg7
join:2006-10-01
Silverdale, WA
| reply to Max010101
I've been having horrible problems too. Slow during peak hours and bad signals.
I have another post about attempting to install a new modem with no luck from Wave and tonight, just like every night anymore, download speeds down to 1/6th of what they should be. We're seriously considering Qwest DSL, though I really don't want to.
»Upgrade SB5120 to SB5101 Problems |
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chpalmer
join:2002-11-18
Belfair, WA |
Have they scheduled a truck roll for you? |
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hi2
@wavecable.com
| reply to Max010101
Hi lots of problems are from the main office. i to have the same problem and i have business account. wave dont care if thay did thay would fixit. lots of my friends have comcast and thay love them. 50x10!! im jealous. comcast speeds even on peak time his speeds are 47 x 9.0 wow! i give up on wave i get what i get. when qwest gos up on speed ill change. qwest were i live only have 1.5 good luck all. you are in the wave broadband zone! |
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sppedisgood
@wavecable.com
| All of the people I've talked to at tech support are great and don't give me any grief about having a bunch of computers behind a router or make me boot into safe mode for problems or any of the stupid Microsoft troubleshooting procedures (reboot, reinstall, etc.)
When first installed I went with the rented surfboard modem and was getting very slow upload speeds (~100-200kbps) on a 18/2 plan. Download speeds where always around 14-17mbps which I think is reasonable for that plan and being a shared service. They quickly scheduled a truck to come check out the "noisy line" that they could see from looking at the modem from tech support. I put my Linksys cm100 on-line and BAM!, I'm running at 17/2.25 fairly consistently (download always fluctuates a lot, but upload is consistent).
I'm happy, and will be even happier when they come fix the noise cable coming to the house so my TV looks better.  |
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wave sucks
@hctc.com | reply to Max010101
so has anyone gotten any kind of overage charge for using lots of bandwidth? Or any news/updates on this at all? |
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reddwarfusa
join:2009-01-14
Rocklin, CA
| reply to Max010101
Is anyone having speed issues with downloads etc, such as torrents or newsgroups. I have 18/2 and only get 5meg on news groups and around 2meg on torrents. I have run speed checks on local server and speedtest and getting good downloads (upto 19meg) and 1.2 down (i have issues with down speed but thats not the question).
Let me know your thoughts!!!! |
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reddwarfusa
join:2009-01-14
Rocklin, CA
| reply to Max010101
Well looks like it was my cable modem. I have had 4 modems in the last 5 days all doing the same. But as someone pointed out earlier I purchased a CM100 linksys and my speeds are MUCH better. Just now however fiber is available. 20 down and 20 up, time i switch. Anyone want to buy a partially used Linksys CM100???  ) |
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matt22
@hctc.com
| reply to wave sucks
said by wave sucks :
so has anyone gotten any kind of overage charge for using lots of bandwidth? Or any news/updates on this at all?
I believe only the 18/2 service has monthly cap. As far as I can tell the 10/1 service is unlimited, at least for now. |
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Brazbit
Randomness Personified
Premium
join:2003-10-22
Port Orchard, WA
 ·wavebroadband
| reply to reddwarfusa
said by reddwarfusa  :Is anyone having speed issues with downloads etc, such as torrents or newsgroups. I have 18/2 and only get 5meg on news groups and around 2meg on torrents. I have run speed checks on local server and speedtest and getting good downloads (upto 19meg) and 1.2 down (i have issues with down speed but thats not the question). Let me know your thoughts!!!! We are on an old 6Mb tier and last night we were getting a whopping 128Kb down 1Mb up. Back "up" to 3Mb down 1Mb up this morning. Not running torrents. Did watch a single movie on Netflix Online yesterday morning before everything went to heck.
--
And so it goes in life.... one minute everything is coming up roses the next you are being torn apart amongst the thorns. |
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Reddwarfusa1
| reply to Max010101
Well I am lucky now. Dropped my dish network, and my wave broadband and now using Surewest Fiber IPTV and broadband. Get more channels and consistant 18 meg down and 16-18 meg up, its night and day. Stupid thing is, wave called me the day before I was having fiber installed to let me know they had "fixed" my upload speed, seems there was a configuration issue on the blade server. I asked how long it had been an issue as I had speed problems for a year, they said its fixed now!! Was pretty disappointed but hey that was final nail for me. Seriously I have a CM100 cable modem for sale if anyone wants to make me an offer!!!
mail to reddwarfusa @ hotmail . com |
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