Why? Because they don't break it down by plan speeds.
For example, they show an average speed of 733Kbps for TimeWarner/RoadRunner. If that's on 1Mbps plan, it's not too bad. If that's on a 10Mbps plan, that's awful. -- HughesNet | Business Internet plan | HN7000S | .98m/2W | G17 91W:1050MHz | 88 sig | ACP 99 | 1.5Mbps/385Kbps