Beefncow
join:2001-04-23
Riverview, FL |  reply to all
I have added an update all but trust me I have been at this way to long to not know all the tricks of this stuff. |
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waiting4fios
join:2005-04-08
Howell, NJ
 ·Verizon FIOS
1 edit | Nowhere in your post do you say that you've had a technician come and check your line. I'm not doubting that you are getting slow speeds but you don't sound as smart as you claim to be. Have you replaced the Verizon router with another Verizon router (if coax) or any other router (if ethernet) where you can unequivocaly say the problem is not the router? Have you replaced the ONT? You say that you are smarter than tech support, but you seem too dumb to check/replace the most likely cause of your slowdown. I have fios service for about a year now, and just 2 months after it was installed my 20 mb service dropped to 10mb. I ran dozens of speed tests, same result. I called tech support and they noted that I had an ethernet install so they released the dhcp lease from ont to router and asked me to plug my laptop directly into the ethernet port. I did and ran speakeasy speedtest and pulled 21046 down and 4720 up. It was obvious to both me and the tech support guy that the problem was the router, it was replaced the next day and 8 months later I'm still enjoying 20700 down 4600 up on a splitter that is maxed out with 32 subscribers. So i'm sorry if I've come down hard on you but you seem to blame Verizon for a problem that you won't let them fix. It has already been suggested that you have a tech come test the line with his laptop and fix or replace whatever the problem may be. Until you have completed that step your rant has no credibility whatsoever. |
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Beefncow
join:2001-04-23
Riverview, FL
·Verizon FIOS
| Ok lets take this one at a time, first I have had tech's from Verizon here and they have had their laptops connected to the same router. When on their laptops we get comparable speeds on their laptop as on my new comp. Next I have changed the router more than once and with different brands too, I still the same issue. When the Verizon tech were here he tried the old lets try Verizon's site and naturally the speeds exceed the advertised speed IM paying for. As for the Ethernet card it is part of the computers MOBO, but I have gone one step farther and gone to a separate E port card, all with the same results in relation to speed. The action tech router has been a known trouble maker for Verizon but the other options they provide do not change speed values. As for Fire fox I use it and Chrome now more than IE at least till the rest of the world gets clue IE is nightmare I still have top use it on some websites. Chrome,Firefox and Opera do have less issues than IE does but it is no more than 2k at best when it comes to speed. I have tried many sites on DSL Reports and all have about the same speed. Their are a few that can show me a speed of 20 mb or more (»www.carolinanet.com...I just tested speed as I was typing it was...26876kbps down and 4772 kbps up)I used that one for the sake of using one to establish a point of view, but most show 4-7 mb just about as low as most others. So with all this being said I am looking deeper into the trouble. I have let it slip way to long as I will be having yet Verizon tech (number 4) out here to check the issues again. As for the other parts of the system ONT,OPSU,BBU all have been replaced and still the same issues arise. I even purchased a new Computer with the new I7 core processor and it made very little difference. So I will give it yet one more try with tech like I stated earlier. I have done everything possible to resolve it other than replacing the fiber to my house. |
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