nitzanPremium,VIP
join:2008-02-27
kudos:2 | The funny thing is... You do start to wonder if those with their own bandwidth monitoring tools will create a lot of extra work for Comcast support when/if they believe that there's a discrepancy between Comcast's tool and their own. By telling customers to go find a bandwidth meter on their own - they made this problem worse - because now they have a bunch of potentially clueless users armed with bandwidth meters. If they implemented the meters to begin with they would have much less "armed" customers. But now since the deed is done they will have to deal with the support tickets this will generate. |
