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AuthorAll Replies


muaddict

@sbcglobal.net

reply to JVB

Re: Windows Firewall pop up message and throws me out of website

Here's what worked for me.

Go to C:\documents and settings\username\application data\Google
there is a freaking .exe file in there with a security icon. that is it. mine was named something like ggg29293202.exe.
Delete that exe file.
I wasn't able to delete, so I downloaded killbox application and selected delete file upon reboot. it worked! no more annoying security alert center popup with sinowal.trojan on it.

Hope this helps someone. it helped me!


JungleJim

@swbell.net

Hello, I just tried this to rid my PC of the same message, followed your advice and it worked! Except I couldn't open Explorer but just loaded McAfee and once I identified the file and clicked it, McAfee deleted it immediately.

Thanks!



Nancila

@wideopenwest.com

reply to muaddict
Thank you, thank you... this TOTALLY worked. I spent a huge chunk of time this afternoon trying to locate a relevant fix before I finally stumbled on this forum. This seems to be a brand-new bug?-- and Norton Antivirus was completely useless.

My "alien file" was in the same place as muaddict's, but was named "kjzna1562565.exe", and yes, you have to choose "delete file on reboot"-- the standard delete in Killbox won't do it.



lilibug818

@1dial.com

reply to muaddict
I hope this is in the right place; if not, I'm sorry. I am having the same exact problem, and I was going to try finding the C:/documents and settings thing but the problem is that I'm seriously technically challenged and pathetic though it is, I don't actually know how to find that and get rid of the exe file, and I'm really worried about the possibility of the Sinowal.Trojan/Safe Soft thing being a virus. If anyone can help, thank you! Step by step is probably pretty much the only way I'll get it, painful though it is...help?



missraychey

@ntl.com

reply to Nancila
just tried this and worked a treat..pop up been driving me mad all day, file name also kjzna1562565, cheers everone,x



IT_Architect

@comcast.net

reply to muaddict
Go to C:\documents and settings\username\application data\Google there is a freaking .exe file in there with a security icon. that is it. mine was named something like ggg29293202.exe. Delete that exe file. I wasn't able to delete, so I downloaded killbox application and selected delete file upon reboot.

You nailed it! Thanks TONS!



Roofboy

@cox.net

reply to muaddict
Thank you! I was able to locate this file and delete it. Wierd thing is that no one was using the computer when it just restarted and then loaded this application. After searching for hours, your advice finally worked. Thanks again!


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