  Smith6612 Premium join:2008-02-01 united state
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| reply to ricanelite Re: [Split] Unable to get on line
You certainly do deserve a credit. No service for 10 days is just lame. So basically, the way I take it is that the DSL modem's lights are as follows: Power = Solid Green, Ethernet = Blinking Green, USB = Off, DSL = Blinking Green, and Internet = Off, right? If the DSL light is blinking and keeps blinking, it shows that your modem cannot find any DSL signal what so ever, and you'll need someone from the CO to look at it and get it working again. If DSL is solid however, it shows that the modem is getting the signal. However if the internet light is out, either the modem is in bridge mode or PPPoE/DHCP is not connected. For the internet to work, DSL should be solid green and Internet should be solid green or blinking. If not, it's a CO issue. |