disco
Tonic
Premium
join:2002-01-19
Seattle, WA
clubs:
| reply to disco
Re: Random Disconnects
Final update:
Speakeasy sent me a new modem (overnight). I received it the following morning. Immediately, the problems are solved. Not sure why this wasn't suggested earlier.
Anyway, COVAD won't authorize me to RMA my old modem without a billable dispatch to my apartment. COVAD is just a giant piece of crap from what I can tell. The nice tech @ Speakeasy I've been working with said that if I extend my contract another 2 months, he'll just give me a free modem and "allow" me to keep the broken one. This is fine, obviously it's not his fault, COVAD is just awful.
He also authorized 1 month worth of service credit which is great.
So far, not a single disconnect in the last 3 days. Thanks Speakeasy! |
