Search:  

 
 
   All ForumsHot TopicsGallery






how-to block ads


 
Forums » O Canada! » Canadian » TekSavvy » Bell sucks!
Search Topic:
Share Topic:
RSS topic:
toggle:
flat / full
normal / watch
Posting:
Post a:
Post a:
Your referrals? »
« Telus 2Wire 2700HG-E modem on Teksavvy?  
AuthorAll Replies
-


nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..


1 edit
reply to Barry
Re: Bell sucks!

said by Barry See Profile :

What should I do now that I know there is a remote really close by, but Bell will not put me on it? Should I just keep asking for a line transfer until they cave?
Are you currently with TekSavvy or directly with BellER? I assume it is the former. You have one option but it could prove expensive and may not work in the end. You could switch to BellER, perhaps on the condition that they put you on a remote. Note that they may not accept that condition or if they do they may not put you on a remote, etc. Once at BellER, presumably now on a remote, you could switch back to TekSavvy, hoping that BellER does not then pull you off that remote. This is risky business. It will cost you in cancellation and transfer fees, etc., it may cause disruptions to your DSL service and administrative hassles for you. And in the end it may not result in any improvement.

Alternatively, (2) keep bugging TekSavvy to bug BellER, (3) look at other types of service like wireless, with their speed, bandwidth and cost limitations, (4) consider going back to cable or (5) learn to live with 1Mb/s.

Unfortunately none of these options are particularly attractive.

Barry

join:2008-11-04
Oakville, ON
·Cogeco Cable

reply to Copper
said by Copper :

This picture of a demarc jack and 66 terminal is completely wired incorrectly. Also 66 style terminals are usually taken out and replaced with a screw type terminal using a Green Robertson. Just get rid of the 66 altogether.
I was already bypassing the 66, but didn't have a camera to show an updated photo. Since I got a POTS splitter, I avoid the demarc jack as well.

What should I do now that I know there is a remote really close by, but Bell will not put me on it? Should I just keep asking for a line transfer until they cave?

It's really frustrating being on a 1mb profile when I could be getting a lot faster.


Copper

@bell.ca
reply to Barry
This picture of a demarc jack and 66 terminal is completely wired incorrectly. Also 66 style terminals are usually taken out and replaced with a screw type terminal using a Green Robertson. Just get rid of the 66 altogether.

mr_hexen

join:2007-08-02
Brampton, ON

reply to DabberDan
said by DabberDan See Profile :

I did buy some of my keystones @ Nedco, but those didn't include the punch down tool. They were slightly cheaper, probably due to not having the tool.
Lowes to the rescue OnQ i think they were called.

DabberDan

join:2004-11-15
Gatineau, ON
·TekSavvy Solutions..

reply to mr_hexen
said by mr_hexen See Profile :

said by DabberDan See Profile :

said by Barry See Profile :

Where can I buy a POTS splitter and would it be possible to do this without having to buy a punch down tool?
I got one with the Cat5E plugs I bought at Rona, small plastic thing, works wonders.
ditto. I got a 5pack of keystones for RJ-45 and the punch down tool was included.
I did buy some of my keystones @ Nedco, but those didn't include the punch down tool. They were slightly cheaper, probably due to not having the tool.

mr_hexen

join:2007-08-02
Brampton, ON

reply to DabberDan
said by DabberDan See Profile :

said by Barry See Profile :

Where can I buy a POTS splitter and would it be possible to do this without having to buy a punch down tool?
I got one with the Cat5E plugs I bought at Rona, small plastic thing, works wonders.
ditto. I got a 5pack of keystones for RJ-45 and the punch down tool was included.

DabberDan

join:2004-11-15
Gatineau, ON
·TekSavvy Solutions..

reply to Barry
said by Barry See Profile :

Where can I buy a POTS splitter and would it be possible to do this without having to buy a punch down tool?
I got one with the Cat5E plugs I bought at Rona, small plastic thing, works wonders.


nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..

reply to Barry
said by Barry See Profile :

Where can I buy a POTS splitter
Search the forums. AFAIK TekSavvy sells them but I do not know the price. You can also get them on eBay, e.g. PS-15S Wall-mount POTS Splitter or Westell External Pots Splitter Model A90-32RTPSGNA1 (they say they ship only to the US but you might e-mail them and ask about Canada.)

would it be possible to do this without having to buy a punch down tool?
Yes. I use either the corner of a credit card or a small, flat-bladed jeweller's screwdriver.

Barry

join:2008-11-04
Oakville, ON
·Cogeco Cable


3 edits
reply to nanook
I will consider that.

Where can I buy a POTS splitter and would it be possible to do this without having to buy a punch down tool?

I would prefer not having to buy one as it would save me money and all I would have to buy is another wall plate, cat3, cat5 and a splitter. If I have to, I have to.

Edit: Would it be worth the price difference? I'm pretty sure I could avoid buying a punch down tool with these and all I would need is cat5. This would act as a master filter as well, correct?

»www.wilcominc.com/Item.cfm?ProdID=35

»www.wilcominc.com/Item.cfm?ProdID=100


nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..

reply to mr_hexen
said by mr_hexen See Profile :

you should be able to get a faster upstream with that for sure.. and a little downstream
I agree. At this point you have to understand that until there is an RSLAM in your area you are unlikely to be able to go much above 2Mb/s down.

If that is acceptable then you should look into installing a central DSL filter at the demarc that serves all the telephone devices in your home. Better still spend $20 to $50 for a POTS splitter. Then run as short and direct a line as you can to your DSL modem. Use good twisted pair or Ethernet cable and keep it as far away as possible from AC wiring, fluorescent lights and other sources of interference.

If this is not acceptable then you will have to look at other options. Unfortunately that means going back to cable or looking at some form of wireless. In both cases your bandwidth will be capped but at least you will be able to get to that cap faster

BTW this will give you some idea of the next higher profiles you may be able to achieve »Bell Canada Internet FAQ »What are all the different speed profiles used?

Finally, I have to ask: Have you asked TekSavvy to find out if there might be an RSLAM in your area? Have you asked BellER the same question?

Barry

join:2008-11-04
Oakville, ON
reply to mr_hexen
1800 sounds a bit better. I was getting 768 up before they switched me to interleaved.

mr_hexen

join:2007-08-02
Brampton, ON
reply to Barry
that looks a little better.

you should be able to get a faster upstream with that for sure.. and a little downstream.

maybe 1800kbps down and 512kbps up.

Barry

join:2008-11-04
Oakville, ON
·Cogeco Cable

reply to nanook
Click for full size
In order to move it as far away as possible from my electrical box, I had to disconnect the wires I had coupled for my voice lines.

Barry

join:2008-11-04
Oakville, ON
reply to nanook
Ok, I'm going to try that and will post back when I'm done. Hopefully nobody calls because I don't want to get shocked.


nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..


2 edits
reply to Barry
The 66 block is effectively your demarc. I have an almost identical situation. My suggestion would be to see if you can move the wiring to the demarc as far from the electric panel as possible. Also keep the phone wiring as far as possible from house wiring and try to run the two perpendicular if possible. I even considered running BellERs incoming through a different opening a couple of feet away from all the electrics.

If that makes an improvement, consider installing a POTS Splitter. Mine fits nicely in a standard metal duplex electrical box. I have that box grounded to the electrical box.

Anyway, it would be interesting to see what your new line stats are.

Added:
said by Barry See Profile :

the sync stats where the same, but the attenuation and snrm improved
To clarify, your synch rate (profile) is set by BellER. You cannot change it yourself. If you can improve attenuation and SNR enough you may be able to get TekSavvy to ask BellER to put you on a faster profile.

Barry

join:2008-11-04
Oakville, ON
·Cogeco Cable

reply to nanook
Click for full size
I tried at the demarc with all phone devices unplugged and the sync stats where the same, but the attenuation and snrm improved. Thing is, to get the jack I was using to work I did a shitty job wiring it. Since I didn't have a punch down tool, I avoided the 66 block completely.

rosenqui
Premium
join:2004-05-28
Kanata, ON

reply to Barry
Click for full size
Demarcation box
said by Barry See Profile :

I know the wiring could be improved, but I'm hesitant (and highly tempted at the same time) to shell out another $100 for a technician to come and do the job.
If you have easy access to the demarcation point, try plugging the DSL modem in there using a good quality phone line and see if your stats improve. My demarc looks something like the one shown above.

You unplug the appropriate plug on the right-hand side (normally you would never open the left-hand side where the green blocks are in this picture), which disconnects the feed into the house. Then plug in the DSL modem and you've removed your house wiring from the equation.

daboom

join:2001-12-16
Oshawa, ON
·Primus Talkbroadband

reply to Barry
Ouch the best thing for you would be to get those stats from the actual demarc, this will help you determine if the inside wires are in need of real attn or not. Basically connect the modem at the demarc and unhook the entire house while you get the stats. If you got a new nid ie nice gray box outside then doing this would be as simple as pluggin in a phone line.
--
Come join us on EFNET irc.dks.ca #teksavvy for live chat
Java Chat back online @ »teksavvy.kicks-ass.net


nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..


1 edit
reply to Barry
With that 63dB attenuation you are at least 5km from the CO. Your ST516 modem is a good choice for marginal lines.

Your best bet at this point is to review your internal wiring. If you have any experience with wiring this will not be a difficult job. There are lots of people here who can help.

To start I would suggest that you temporarily connect only your DSL modem at the demarc (with no filters), i.e. disconnect the rest of the internal phone wiring and look at your line stats again. If there is an improvement then you can decide if it is worth the effort to fix the problem(s).

Barry

join:2008-11-04
Oakville, ON
reply to nanook
I know the wiring could be improved, but I'm hesitant (and highly tempted at the same time) to shell out another $100 for a technician to come and do the job.
Forums » O Canada! » Canadian » TekSavvyYour referrals? »
« Telus 2Wire 2700HG-E modem on Teksavvy?  


Monday, 30-Nov 12:21:29 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 10 years online! © 1999-2009 dslreports.com.
page compression OFF
Most commented news this week
· [23] Broadband Killed The Game Console
· [19] AT&T Top Lobbyist Cicconi Has His Feelings Hurt
· [17] Midcontinent Socked With Easement Lawsuit
· [9] Rural Carriers Quickly Embracing Fiber
· [3] Monday Morning Links
Most people now reading
· Are GPS's better today? [General Questions]
· filling an in-ground pool [Home Repair & Improvement]
· Options if ACTA is ratified [TekSavvy]
· Considering Leaving Vonage, who should I Consider? [VOIP Tech Chat]
· Portable power for blackouts? [Home Repair & Improvement]
· Maximizing Rogue DPS for ToC/ToGC (3.x) [World of Warcraft]
· [Newsgroups] Newzleech down? [Filesharing Software]
· Leveling to 85 [World of Warcraft]
· Whats the big deal about being "Old School"....? [World of Warcraft]
· [Config] cisco asa 5505 with multiple outside IP addresses [Cisco]