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jmn1207
Premium
join:2000-07-19
Ashburn, VA

Shocked!

What is most surprising is that there are customers switching back to cable after having FTTH.


bobjohnson
Premium
join:2007-02-03
Titusville, FL
Reviews:
·Sprint Mobile Br..

said by jmn1207:

What is most surprising is that there are customers switching back to cable after having FTTH.
I thought the same thing... 99.9% of the reinstalls that i have done were because of bad billing and even worse customer service... According to the customers, the speed isn't worth the hassle.


jmn1207
Premium
join:2000-07-19
Ashburn, VA

I have family in Orlando that have Bright House.(internet only) It really is a solid product for them, and in general, this company has a very good customer service rating. I can understand why some people would be completely irked by Verizon after coming from Bright House, with regards to billing issues and customer service.


nitzan
Premium,VIP
join:2008-02-27
kudos:2

reply to jmn1207

said by jmn1207:

What is most surprising is that there are customers switching back to cable after having FTTH.
I was thinking the same thing. I am stuck with Comcrap now because I moved to non-FTTH territory, but would switch back to Fios in a heartbeat if I could.
--
Nitzan Kon, CEO
Future Nine Corporation

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