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CoxTech1
VIP
join:2002-04-25
Chesapeake, VA
kudos:63

reply to dhar

Re: [LA] Slow in Baton Rouge 70810

I've asked your local market to look into the connection issues you are experiencing.

brettv04

join:2009-01-21
Baton Rouge, LA

Have you heard anything from the local market. It still isn't any better. No errors on modem at all. Get over 20mb in morning and early afternoon. I'm lucky to pull down 300k at night though. I have replaced the modem with a different one as well as connect it to the main cable input to the house and it does the same thing.


tornadog

join:2008-12-02
Baton Rouge, LA
Reviews:
·AT&T U-Verse
·Cox HSI

I came looking for a solution to this same issue and guess what I am in 70810 too. While the behavior used to happen at night, today the whole day, i was hitting at or below the 2 MBps mark. I am on the premier plan which is at 9 MBps. I tried downloading a file and at the time the browsing got so sluggish, I was getting timeouts.



CoxTech1
VIP
join:2002-04-25
Chesapeake, VA
kudos:63

If you want to PM me the modem's MAC address I can look into this issue for you.


tornadog

join:2008-12-02
Baton Rouge, LA
Reviews:
·AT&T U-Verse
·Cox HSI

I talked to Cox online support and they didnt see anything wrong at the modem's end. Anyway, the next day, I checked my speed and it was back to normal. Could have been a glitch in the lines.

Anyone know whats the bandwidth limits of the premier connection. Is it market specific. My preferred connection is supposed to be 10000/800, according to the tech I chatted with.


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