 knightmbEverybody Lies
join:2003-12-01
Franklin, TN
1 edit | reply to hottboiinnc
Re: Comcast is scared.... said by hottboiinnc:not in my area. Cable rates have been the same for years. Cable HSI rates have been the same for years too. No price increases with Buckeye Cable. Smaller cable companies can keep their prices low. larger companies raise. Complete agreement. My ISP keeps rates the same and has caused AT&T, Comcast, & Clearwire to lower their rates in our service area to compete, but customers still don't switch. Why? Because the service is good and stable. It may not be as fast as what AT&T or Comcast offer, but people value stable, reliable, uncapped connections than the fastest *sorta works sometimes with caps and non-English speaking tech support* anytime.
Treating customers with respect has more value than the fastest connection could ever offer.
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| very true. all of Buckeye's Help Desk employees are based here in Toledo, are actual residents here, they use their services just like the rest of the people and chances are used them well before being employed by them.
If you call the Help Desk at AT&T 9 out of 10times you won't get someone in your own state or region let alone in the same country. And if the Help Desk can't fix your problem on the phone that SAME week you get a tech to your house free of charge no questions ask they come out and fix the problem.
We actually have the fastest internet in NW Ohio 20Megs down and 1 meg up. Digital Phone starting at $13.50 before taxes--rounds out to $20ish with a few taxes not a big deal. Plus that includes free long distance in 419/567 area codes here. ATT wants $30 for their basic U-Verse package.
But instead of ATT trying to beat on price and local service they're reps are going door to door telling people that in Feb 2009 their cable TV won't work anymore due to its not IPTV from ATT. I'm surprised the Cable company hasnt issued lawsuit against them yet for flat out lying. Hell, i'm surprised nobody in town has sued ATT yet for false-advertising with that. |
