Re: What Is The Problem? - dslreports.com

Author	All Replies
djhexer join:2002-10-07 Sparks, NV	reply to pnh102 Re: What Is The Problem? Heres an off topic question. ETF's are supposed to be to offset the cost on equipment correct? Then why is it I AM stuck with t-mobile for the next year and a half w/o getting a new phone. all because they lowered my plan by 10.00/mo I did NOT agree to a 24 mo extension just to save 10.00/mo but they said I did and if I get a new handset now. the 24 mo starts over again
djhexer join:2002-10-07 Sparks, NV	to forum · permalink · · 2008-12-12 13:28:46 ·
jhboricua ExMod 2000-01 join:2000-06-06 Minneapolis, MN clubs:	said by djhexer : Heres an off topic question. ETF's are supposed to be to offset the cost on equipment correct? Then why is it I AM stuck with t-mobile for the next year and a half w/o getting a new phone. all because they lowered my plan by 10.00/mo I did NOT agree to a 24 mo extension just to save 10.00/mo but they said I did and if I get a new handset now. the 24 mo starts over again What, you didn't see that buried one-liner comment on your bill regarding this??? This is a prime example of what I consider unfair practices by the wireless providers. It's funny that only when the specter of regulation by the Government shows up they suddenly become 'sensitive' to the issues their customers are complaining off.
	to forum · permalink · · 2008-12-12 13:37:46 ·
bigpapae35 join:2002-10-25 Great Neck, NY	reply to djhexer you technically shouldnt care about paying the etf of $175, since you are saving about that much in the course of two years.
bigpapae35 join:2002-10-25 Great Neck, NY	to forum · permalink · · 2008-12-15 11:41:00 ·
hottboiinnc ME join:2003-10-15 Cleveland, OH ·Time Warner Cable ·buckeye cable	reply to djhexer You area free to upgrade your phone with TM. Buy a phone from someone else- CL, eBay or where ever and just put your SIM in it. Hell even get the iPhone and use it as long as you put Jailbreak on it. TM isn't stopping you they just fail to tell you that you can get a phone without going directly through them. And you should be glad they lowered your plan they didn't have to do that but TM's customer service is one of the best out there. Also you can call Customer Service get the fax number for Customer Relations Department (yes they will provide that number to you) type them a letter in Word print it and take it to your Local TM Corp. Store and have them fax it. They will call you back. That is the only way to talk to that department though. And the store MUST be owned by TM to get it faxed for free.
	to forum · permalink · · 2008-12-20 12:15:53 ·


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