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| reply to Nerdtalker
Re: They did more than "ran a few speed tests"
said by Nerdtalker  :If you're referring to those JD Power & Associates ratings, you'd honestly have to be kidding yourself or naive to believe them. I believe them for exactly what they are -- consumer impressions. Verizon has been building a marketing impression of quality, and that impression is showing through because it does not offend the sensibilities of those responding to the surveys. Customers who think that the network is likely good are apt to blame issues on other factors (like slow servers).
Sprint's largely black-and-white commercials with the scary-looking CEO extolling the values of unlimited amounts of what customers want (while throwing on a 5 GB cap) make them look cheap and defensive. Consumers who think that Sprint is on the ropes are likely to blame issues on a network in decline.
I have no data for any of that, but it seems to follow...
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Robb Topolski -= funchords.com =- Hillsboro, Oregon -- KJ7RL
What you do at Christmas does not matter so much; What counts are the Christmas things you do all year through. |
