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Versus (analog) in Chicago area »
« [Billing] Who to call/write for billing help?  
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AuthorAll Replies

jabuqua

join:2004-10-10
Beverly Hills, CA
reply to Cruisezone
Re: Comcast Seattle Adds 29 New HD Channels

It's not misinformation, it's only the first batch of neighborhoods. The rest of the market will get them next year (don't ask for a date). The 3.0 upgrade is also compete for entire WA.


wkupike2000

@comcast.net

reply to Rich
Re: Complete misinformation

Maybe not misinformation, but still doesn't apply to all Comcast customers. Can they randomly turn these on? I've asked 5 friends who all live within a few blocks of me in downtown Seattle, only 1 of them had these channels. I am still without any of them.

tzs

join:2006-06-18
Silverdale, WA

reply to Cruisezone
Re: Comcast Seattle Adds 29 New HD Channels

No Comedy Central? Damn. I don't know if you have this problem in Seattle, but across the Sound, over here in Kitsap County, Comedy Central picture quality is very poor. Certain colors (mainly yellows) are overlaid with a series of striped vertical lines. (This problem affects a few other channels, too, but all of those have HD versions available, which do not have the problem). The affected colors occur often in "South Park", where the lines are very distracting.

I've given up hope that Comcast will actually fix this, as it has been this way for as long as I've had Comcast (a couple years). It's definitely not at my end, because (1) friends report it, too, (2) it doesn't show up with the same material on other channels (e.g., commercials that happen to have the affected colors). (And I know it is not a problem at Comedy Central, because it does not show up on DirectTV's Comedy Central feed).


dvdby

@clearwire-dns.net

reply to Cruisezone
Another wonderful thing about Comcast, introduce new channels to some, but not all!! No indication on my receivers about any of these channels. I live in Bellevue area. I am sure I will get them eventually but this is one of the things that drives me nuts about them.


motorola870

join:2008-12-07
Arlington, TX

here is the Washington state issue

some nodes have been upgraded to 870mhz while some are still at 750mhz

870mhz=135 RF channel slots
750mhz=116 RF channel slots

it looks like your areas 750mhz nodes are maxed out the limit.

here in my area we had a rebuild from 750mhz to 870mhz motorola line gear this year .

it payed off twc added 30 new hd channels in the newly added bandwidth.

they also added DS.


cburnham

@microsoft.com

reply to Cruisezone
I have all the new channels on both the Comcast box and TiVo S3. The only problem I've had with TiVo is getting guide data to populate. I'm assuming the TiVo guide just doesn't know about these channels even though I can access them through the tuner.


kelleigh2

@comcast.net
reply to Cruisezone
I got a flier in the mail today talking about the new channels as of 12/19 - I don't have them either. If they aren't actually available, then why send out a flier if it's not available?


kelleigh2

@comcast.net
FYI - I called them and they sent out a new signal to the box which didn't look like it took, but after about 30 min, the new channels showed up, so you might want to try having them do that...

drewfell

join:2005-01-27
Puyallup, WA
clubs:

reply to kelleigh2
said by kelleigh2 :

I got a flier in the mail today talking about the new channels as of 12/19 - I don't have them either. If they aren't actually available, then why send out a flier if it's not available?
Me too and I call it false advertising...


svander1

@verizon.net

 reply to Cruisezone
Nothing in the south Everett area yet. A "flash" of the box didn't work either. I'm having the box swapped tomorrow for a separate issue anyway although I doubt it would have anything to do with the channels becoming available where I live.

I did get a message on my HD box that the cable speeds had doubled so I wouldn't think it's a bandwidth issue (although I clearly don't know).

I'm also switching to their broadband service soon (tired of waiting for Fios from Verizon) but I already have a cable connection (work provided) so I don't know how that would work.


DB333

@irportsecurity.org

reply to Cruisezone
I had to call Comcast to have them reset the box in order to get the new HD channels. They did not appear automatically. Most, with atleast the digital starter package, should she an increase of HD options even if you live in the suburbs. I am right on the King/Snohomish line and got all of the new channels.


HT21F42B

@comcast.net
reply to Cruisezone
I just called comcast and they said that there will be 30 HD channels added and 35% of the WA market should get them, and if you don't already have them they will be added within the next 12 months.


whatsgoingon

@comcast.net

reply to Cruisezone
Something weird is going on with my service. I got all of the new HD channels the day they rolled out, and had them for at least a week. Now it looks like most of them are gone...- CNN HD for example. Did they pull soem of these?

Not only that, but I used to get one starz HD channel before the new channels- after which all of a sudden I had 4 starz channels in HD. Now that the new channels are gone, ALL my starz channels are in standard def. Did anyone else have this happen?


rideboarder
welcome to the social
Premium
join:2003-07-28
Snohomish, WA
clubs:

said by whatsgoingon :

Something weird is going on with my service. I got all of the new HD channels the day they rolled out, and had them for at least a week. Now it looks like most of them are gone...- CNN HD for example. Did they pull soem of these?
Same thing happened here. I had a lot of them for a week or so and then they were pulled. I was wondering if something was up with my box, but it looks like it happened to other people as well...

b10010011
Whats a Posting tag?

join:2004-09-07
Bellingham, WA
·Comcast Formerly ..

reply to Cruisezone
It's too bad these channels are just the SD feed stretched to fit a wide screen HD channel.

Sorry Comcast this is NOT HD


ballard4life

@comcast.net
reply to Cruisezone
Just called Comcast; they informed me that small areas have the new channels and that testing is underway. The complete rollout will happen soon.


henry132

@comcast.net
FYI - I contacted Comcast and asked when I'd start seeing the new HD channels and they told me I should receive all the new HD on Jan 9th.


wkupike2000

@microsoft.com

I was told the same thing by Comcast this morning. They did say they could try to "flash" my box but that didn't work. It didn't make any sense to me why they were say "this might get you the channels" right after giving me a definitive date. Very dumb.


wkupike2000

@microsoft.com
reply to henry132
January 9th, so far ZILCH on the new channels for me. So disappointed.


Alpenbum

@qwestfield.com
Nothing in North Seattle. I am tempted to call the office to see what they will say. No updates for channel lineup on Comcast.com after entering my address either.

The wait continues.
-
Forums » US Cable Support » Comcast » Comcast Cable TVVersus (analog) in Chicago area »
« [Billing] Who to call/write for billing help?  
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