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amigo_boy

join:2005-07-22
Reviews:
·magicjack.com

reply to ctgottapee

Re: i'll answer both

said by ctgottapee:

the lawyer speak response for unlimited that i've seen justified would be that the 'average' user would feel that the service was unlimited because they would never hit the cap put in place. like most advertising claims, you can proclaim something and then argue reasoning behind it, not hard actual limits.
Exactly. Consider your land line. They advertise that you can pick up the phone and get a dial tone. But, nobody in their right mind would believe that *everyone* in the country could pick up their phone at the *same time* and get a dial tone.

It's just understood. We don't expect the phone company to qualify their advertising with "as long as no more than 400,000 try it at the same time." The advertising, and frame of reference, is based upon averages. What the average person considers to be reasonable.

IMO, those complaining about caps are like the kid doing 90 on a 40mph surface street. They're just arguing technicalities that are irrelevant to the majority, average user.

Mark


funchords
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1 edit

said by amigo_boy:

Consider your land line. They advertise that you can pick up the phone and get a dial tone.
I've never seen such an advertisement. What I have seen are instructions to wait for a dial tone. But your argument is poorly applied to the idea of whether or not something has an arbitrarily fixed limit at the same time that it is being advertised as unlimited.

The number of trunk lines to the next town is a physical capacity based on the configuration of a telephone switch. 2.4 Mbps is a physical capacity based on the technology. 5 GB/mo. is not a physical capacity, it is a policy -- a limit imposed upon a service advertised in huge capital letters as UNLIMITED.

said by amigo_boy:

IMO, those complaining about caps are like the kid doing 90 on a 40mph surface street. They're just arguing technicalities that are irrelevant to the majority, average user.
Even if we were talking a 250 GB cap, a 250 GB cap is not unlimited. But add to that we're talking about a 5 GB cap on a Broadband carrier. That's just a few hours of Netflix streaming (non-HD) a month. That's less than one DVD in the Fedora set.

(It's still probably 14 kajillion emails.)

Comcast had been trying to erase its history of advertising "unlimited" service (while keeping secret the fact that it was limited). Cricket doesn't even have that defense. It is actively advertising UNLIMITED.

--
Robb Topolski -= funchords.com =- Hillsboro, Oregon -- KJ7RL
What you do at Christmas does not matter so much; What counts are the Christmas things you do all year through.

amigo_boy

join:2005-07-22
Reviews:
·magicjack.com

said by funchords:

I've never seen such an advertisement.
Which proves my point that it's just accepted what is reasonable. The fact that you can get a dial tone just goes with selling the service.

Mark

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