4 edits | reply to Brad B
DOCSIS 3.0 Available in Tacoma, WA Well, I just upgraded to the 22/5 Ultra here in Tacoma, WA over the phone. The repair tech said that I only needed to power cycle my EMTA (RCA DHG536) and that I'd have the new speeds.
So, 6.2 Mbps and 4 Mbps is my sustained speed. I don't think that the 22/5 is on here yet. If I do a standard speed test (speedtest.net) I get:
I think that is due to Powerboost on my 8/2 connection. This is a wired connection through a D-Link WBR-1310 router.
So... was the repair tech wrong? Do I need a DOCSIS 3 modem? What's the deal here? This new speed tier is going to cost me an additional $20 per month. I'd love the new speed, but I'm not going to pay more for something that doesn't work.
Also, here is the info from the EMTA that I can get from it:
RF Parameters
Downstream
Frequency 597 MHz Power -9 dBmV
Signal to Noise Ratio 35 dB Modulation QAM256
Upstream
Frequency 25.200 MHz Power 42 dBmV
Upstream Data Rate 2560 Ksym/sec Modulation QAM16
Status
System uptime 0 days 01h:02m:36s
Computers detected 1
CM Status Operational
WAN Isolation OFF
Time and Date Fri Dec 19 19:53:09 2008
Interface Parameters
Interface Name :
Provisioned Enabled State Up
Speed ------ MAC address 00-10-95-ff-ff-fe
System
HW Revision 1.0 VENDOR Thomson
BOOT Revision 2.1.7i SW Revision ST75.01.06.03
MODEL DHG536 Software Version ST75.01.06.03
Serial Number 00938830415793
MTA Hardware Information
Mta Serial Number 00938830415793
Software Build and Revisions
Firmware Name DHG536-75.01.06.03-081017-S-1C1.bin
Firmware Build Time 10:40:16 Fri Oct 17 2008
Date/Time Event ID Event Level Description
12/19/2008 19.56 66060300 04 Map Request Retry Timeout
12/19/2008 18.10 2436694044 03 Resetting the cable modem due to docsDevResetNow
12/19/2008 18.10 66060300 04 Map Request Retry Timeout
12/18/2008 18.36 83010201 04 Service Change aborted - No RSP
12/18/2008 18.36 66060300 04 Map Request Retry Timeout
12/17/2008 08.14 82000500 03 Started Unicast Maintenance Ranging - No Response received - T3 time-out
12/17/2008 08.14 66060300 04 Map Request Retry Timeout
12/17/2008 04.32 82000500 03 Started Unicast Maintenance Ranging - No Response received - T3 time-out
12/17/2008 04.32 66060300 04 Map Request Retry Timeout
12/16/2008 06.28 82000500 03 Started Unicast Maintenance Ranging - No Response received - T3 time-out
12/16/2008 06.28 66060300 04 Map Request Retry Timeout
12/15/2008 15.30 83010101 04 Service Add aborted - No RSP
12/15/2008 15.30 66060300 04 Map Request Retry Timeout
12/15/2008 15.30 83010201 04 Service Change aborted - No RSP
12/15/2008 15.30 66060300 04 Map Request Retry Timeout
12/15/2008 11.40 68000403 04 ToD request sent- No Response received
12/15/2008 11.40 66060300 04 Map Request Retry Timeout
12/14/2008 19.09 83010201 04 Service Change aborted - No RSP
12/14/2008 19.09 66060300 04 Map Request Retry Timeout
12/14/2008 11.35 68000403 04 ToD request sent- No Response received
12/14/2008 11.35 66060300 04 Map Request Retry Timeout
12/13/2008 11.35 82000400 03 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout
12/13/2008 11.35 66060300 04 Map Request Retry Timeout
12/13/2008 11.35 82000500 03 Started Unicast Maintenance Ranging - No Response received - T3 time-out
12/13/2008 11.34 66060300 04 Map Request Retry Timeout
12/12/2008 23.58 82000500 03 Started Unicast Maintenance Ranging - No Response received - T3 time-out
12/12/2008 23.57 66060300 04 Map Request Retry Timeout
12/12/2008 19.38 82000500 03 Started Unicast Maintenance Ranging - No Response received - T3 time-out
12/12/2008 19.37 66060300 04 Map Request Retry Timeout
12/12/2008 18.40 82000500 03 Started Unicast Maintenance Ranging - No Response received - T3 time-out
12/12/2008 18.40 66060300 04 Map Request Retry Timeout
01/01/1970 00.00 82000200 03 No Ranging Response received - T3 time-out
CM State Operational
Docsis-Downstream Scanning Complete
Docsis-Ranging Complete
Docsis-DHCP Complete
Docsis-TFTP Complete
Docsis-Data Reg Complete Complete
Telephony-DHCP Complete
Telephony-Security Complete
Telephony-TFTP Complete
Telephony-Reg with Call Server Complete
Telephony-Reg Complete Complete
Line 1 State on-hook
Line 2 State on-hook
I don't see where I can find the bootfile anywhere though...
See also: »Re: DOCSIS 3.0 Available in Tacoma, WA |
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| Re: DOCSIS 3.0 Is Available in the Lynnwood WA Billing Area said by CBKBAMF:Well, I just upgraded to the 22/5 Ultra here in Tacoma, WA over the phone. The repair tech said that I only needed to power cycle my EMTA (RCA DHG536) and that I'd have the new speeds. So, 6.2 Mbps and 4 Mbps is my sustained speed. I don't think that the 22/5 is on here yet. If I do a standard speed test (speedtest.net) I get: I think that is due to Powerboost on my 8/2 connection. This is a wired connection through a D-Link WBR-1310 router. So... was the repair tech wrong? Do I need a DOCSIS 3 modem? What's the deal here? This new speed tier is going to cost me an additional $20 per month. I'd love the new speed, but I'm not going to pay more for something that doesn't work. I was told 2 answers when I asked..I was first told that I didn't need a new modem for either the 22 or the 50 tiers..but then after another person talked to manager..I was told that for both the 22 and the 50 you needed a docsis 3.
Michael |
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 EGThe wings of lovePremium
join:2006-11-18
Union, NJ
kudos:9 | reply to CBKBAMF
Re: DOCSIS 3.0 Available in Tacoma, WA said by CBKBAMF:So... was the repair tech wrong? Do I need a DOCSIS 3 modem? YES. And YES.
I find it unconscionable that they are so wrong !!! |
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| Hah, I just talked to a fellow in St. Louis (our local repair center is in Everett, WA...) who said that I DID need a DOCSIS 3 modem for this speed tier. Unbelievably I got a tech coming out tomorrow 8-12 to upgrade me. I simply can't believe that they are getting someone out next day. It's been my experience that upgrade calls usually take 2+ weeks!! I'll report tomorrow on how it goes!! |
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Well the speeds are fine here but I still can't use the splitter with my modems..
Michael |
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2 edits | reply to mmatthe8667
Re: DOCSIS 3.0 Available in Everett, WA 
I have The 50 Tier from Comcast Here in Everett, It required a new modem on Docsis 3(However only bonding 2) I had the 22 and that ran on Docsis 2(Confirmed)and the new modem Motorola SB6120 Is Confirmed to Be DOCSIS 3 and capable of up to 131MBS On 4 Channels or 32 On 1 Down and Same on UP. (»www.motorola.com/business/US-EN/···b00aRCRD) The Tech that came out for the install said to look for the speeds to go up considerably again on FEB12 as this is when the 50 Tier will be fully implemented. The 50 Tier does NOT have speedboost and is running currently on 2 Channels.
Mod Note: See also ---> »DOCSIS 3.0 Available in Everett, WA |
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| reply to CBKBAMF
Re: DOCSIS 3.0 Available in Tacoma, WA 
Just had my service upgraded to the 50/10. Gotta love hearing the contractor saying "Boy this is the first one of these I've installed"
.......Just give me the modem & get outa my house!!! |
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