Hah, I just talked to a fellow in St. Louis (our local repair center is in Everett, WA...) who said that I DID need a DOCSIS 3 modem for this speed tier. Unbelievably I got a tech coming out tomorrow 8-12 to upgrade me. I simply can't believe that they are getting someone out next day. It's been my experience that upgrade calls usually take 2+ weeks!! I'll report tomorrow on how it goes!!
