TBSupport1
join:2007-09-11
Leesburg, VA | reply to jjandura
Re: No incoming calls , only outgoing (teleblend)
I will go ahead and take a look and try to get an answer back to you as soon as possible. |
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jjandura
join:2008-12-21
Kingston, NY | Today I received a call from teleblend, 1st incoming call in a week, They said it works in network ?? They are going to send a NEW gizmo out. Does this sound right ??? thanks John |
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TBSupport1
join:2007-09-11
Leesburg, VA
| John-
I apologize for the confusion, but your number is having a problem with the carrier. I sent out a response to your ticket early in the morning yesterday. The reason why you received a call was that the call came from a TeleBlend customer so it is considered in-network. If it was not a carrier issue, then it would have been that you were unable to get any calls both in-network and off-network people. I apologize for the confusion, a new device is not going to be necessary. I am in constant communication with the carrier and they are looking to get it fixed, and then will look at what happened so they don't have this problem in the future.
TBSupport1 |
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