Yoda2009
join:2003-10-07
Toronto, ON
| What is up with speeds lately?
I'm reliably seeing speeds like this: »www.speedtest.net/result/377556992.png
Most notably during peak usage hours. I'm assuming this is the traditional cable bottlenecks coming into play during peak usage, right? |
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travisc
join:2001-11-09
Port Perry, ON
1 edit | Let me check it out and see what I can find.
Can you run speedtests to speedtest.compton.net and speedtest.cogeco.net and tell me what you get? |
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travisc
join:2001-11-09
Port Perry, ON | It looks like a couple nodes are getting a bit over-saturated... Early in the new year we'll be increasing the capacity of said nodes by about 40%, which should clear up any issues. |
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Yoda2009
join:2003-10-07
Toronto, ON
| reply to Yoda2009
I appreciate your response and Compton's actions. I still am noticing even further degraded speeds, and will be looking forward to your implementation of upgrades.
Here's a speedtest I just completed for proof:
You wouldn't be able to give me a date when these upgrades can be completed by, would you? I have people in my household growing impatient and am considering switching to a DSL based service.
Thank you. |
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j9
join:2009-02-17
Port Perry, ON | reply to Yoda2009
Hello. If you're having trouble with speeds please contact Technical support at 905-985-8171. I'm sure someone there will be able to help you. |
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travisc
join:2001-11-09
Port Perry, ON | j9 is one of our techs, call in and she or someone else can troubleshoot the speeds you're seeing. Node congestion or not, 1.3 Mbps in our network is too slow. |
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