| reply to Cant_drive_55
Re: Physical costs of T1 vs DSL so far everyone's on par for cost justification, but one thing which is a HUGE factor in price is the fact that since it's a 'business-grade' line, their SLA's require their techs to respond to outages "within x hours" (usually 4 hrs).... meaning if you run a business and your t1 goes out at 11pm, an ILEC tech will be on-site (or at the cross connect box) by 3am  .... ILEC's build that cost into the monthly price... shared/best effort services say "within 24-48 hrs" to fix it, and you're on the same dispatch queue as the kid down the street who is complaining because his porn is downloading slow...
the cost of copper and the equipment to support the digital circuit is nothing compared to the cost of rolling a truck after-hours with a fat, over-weight line tech with a hairy ass crack to your location to fix the issue...
**AND** if it's a problem outside your demarc (which is usually the case), you don't pay for the fix - it's the ILEC's issue.... meaning *someone* did pay that guy to go out there, just not you....
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Sean.Brown@clearlinknetworks.com
CLEAR LINK Networks, Inc.
319 Clematis Street
Third Floor - Suite #301
»www.clearlinknetworks.com
(561)253-6500 |
