Mason1
@fuse.net
| Ooma
So I just got off of the phone - Zoomtown is selling me the "up to 5 meg service" and have arbitrarily reduced my speed to 3 meg - but at the up to 5 meg price. The tech's only response was that the service was in the speed limits /requirements. Am I missing something here? The modem is being throttled back, it has no chance of seeing 5mb due to the bandwidth throttling and the tech was trying to keep a straight face as she explained this to me...
One other note - I just added Ooma to my cache of technology. I was quietly wondering if bell would sniff/discover those packets and decide to throttle back my bandwidth since I cancelled one of my landlines when I added Ooma. If this is the case, silly folks don't realize that they'll annoy this customer and I will walk from them completely. |
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mudtoe
join:2005-10-09
Cleveland, OH
| Are you saying that the reason you aren't getting 5mb has nothing to with how far away you are from the CO, but that it was an arbitrary decision on the part of Cincinnati Bell to throttle you down to 3mb even though distance and line quality wise your setup could handle 5mb just fine? I also am inferring from your post that prior to canceling one of your land lines you were getting 5mb without problems?
mudtoe |
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Anon1
@fuse.net
| When the DSL modem configures itself to 5Mb down / 768kb up, consistently for a year, then all of the sudden it throttles itself down to 3.1Mb dow, a 40% drop in bandwidth - there are two possible culprits... 1. The copper between your home and the central office has suffered some sort of degradation. 2. The modem has been reconfigured to a maximum speed of 3.1Mb. After I fussed enough, my modem returned to 5Mb download speed. Perhaps it is a coincidence - I don't know for sure.
I did get rid of one of my landlines but will forever have at least one landline. I need it for fax and security system. The Ooma has worked well as a second line alternative. |
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