J0hnny
join:2003-01-02
Woodland Hills, CA
| Line Issue Two days ago I upgraded to the Elite from Pro and dropped WirePro to save or at least break even with my monthly bill. Yesterday I had to cycle my modem three times to get it going and today when I called they said I had a line issue and they are going to escalate my call.
My question is, since I just dropped WirePro, what is the possibility that the issue is with the wiring inside my home? About three weeks ago, the entire phone line to my house went dead for about a minute.
My current Speedstream 4100 modem stats are:
Statistics
ADSL Information
Line State UP
Modulation ANSI
Data Path fast
To Modem To Internet
Max Allowed Speed (kbps) 4320 768
SN Margin (dB) 8.5 -
Line Attenuation (dB) 42.0 -
Loss of Signal 0 -
Loss of Frame 0 0
CRC Errors 1948 2
ATM Information
VPI / VCI 0 / 35
Protocol PPPoE | |
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Shadow01
Premium
join:2003-10-24
Wasteland
 ·AT&T Midwest
| said by J0hnny  :My question is, since I just dropped WirePro, what is the possibility that the issue is with the wiring inside my home? About three weeks ago, the entire phone line to my house went dead for about a minute. About 50/50. If you test at the NID as d_l has suggested, then you can either rule out the inside wire as an issue or prove that it is the issue. | |
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J0hnny
join:2003-01-02
Woodland Hills, CA | The AT&T tech just left and stated that my phone to the house wasn't capable of 6MB and is going to drop me back down to 3MB. Good news that it didn't cost me any money, but bad news that I am not going to get the increase in speed.... | |
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