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inGearX
3.1415 9265

join:2000-06-11
New York

Blackberry browser failed - help

I am using BlackBerry 8703 via Verizon

one day the CrackBerry just rebooted and I find that my browser fails to work;

I get:

quote:
Your device does not currency have and Browser Configuration Service Entries.

Please contact your service provider to have the Browser on your device

[OK]

Can someone please advise on how to fix this...


jester121
Premium
join:2003-08-09
Lake Zurich, IL

Resend your service books. If you're on BIS there's an option on your carrier's site, if you're on BES your admin needs to do it.



NY Tel
Premium
join:2004-04-09
Smithtown, NY
kudos:3
Reviews:
·AT&T CallVantage

reply to inGearX

said by inGearX:

I am using BlackBerry 8703 via Verizon

one day the CrackBerry just rebooted and I find that my browser fails to work;

I get:

quote:
Your device does not currency have and Browser Configuration Service Entries.

Please contact your service provider to have the Browser on your device

[OK]

Can someone plese advise on how to fix this...
This was a major Verizon Network Issue that started last week and only affected certain users.
As jester121 advised, you need to re-send the service books to your device. If you do not know how to do this, call Verizon at 1 800 922-0204 from a landline so they can walk you through the process. It is quick and restores the browsing immediately.


legendNYC
To Be Over
Premium
join:2003-06-04
Jamaica, NY
kudos:1

Verizon tech support got my BB Pearl back on-line after ten minutes on the phone.

The tech recommends dialing *228 about once a month.

Happy New Year!


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