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Forums » Other Connectivity » Cellphones, Providers, and Plans » Blackberry browser failed - help
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ATT Wireless Edge network down »
« [topic offline] Best Freeware For Cellphones  

inGearX
3.1415 9265

join:2000-06-11
New York
clubs:

Blackberry browser failed - help

I am using BlackBerry 8703 via Verizon

one day the CrackBerry just rebooted and I find that my browser fails to work;

I get:

quote:
Your device does not currency have and Browser Configuration Service Entries.

Please contact your service provider to have the Browser on your device

[OK]
Can someone please advise on how to fix this...
permalink · 2008-12-29 20:16:30 · Reply to this
jester121
Premium
join:2003-08-09
Lake Zurich, IL

Re: Blackberry browser failed - help

Resend your service books. If you're on BIS there's an option on your carrier's site, if you're on BES your admin needs to do it.
permalink · 2008-12-29 20:53:06 · Reply to this

NY Tel
Premium
join:2004-04-09
Smithtown, NY
·VOIPo
said by inGearX See Profile :

I am using BlackBerry 8703 via Verizon

one day the CrackBerry just rebooted and I find that my browser fails to work;

I get:

quote:
Your device does not currency have and Browser Configuration Service Entries.

Please contact your service provider to have the Browser on your device

[OK]
Can someone plese advise on how to fix this...
This was a major Verizon Network Issue that started last week and only affected certain users.
As jester121 advised, you need to re-send the service books to your device. If you do not know how to do this, call Verizon at 1 800 922-0204 from a landline so they can walk you through the process. It is quick and restores the browsing immediately.
permalink · 2008-12-29 22:29:45 · Print · Reply to this

legendNYC
Premium
join:2003-06-04
Jamaica, NY

Re: Blackberry browser failed - help

Verizon tech support got my BB Pearl back on-line after ten minutes on the phone.

The tech recommends dialing *228 about once a month.

Happy New Year!
permalink · 2008-12-31 08:31:58 · Reply to this
Forums » Other Connectivity » Cellphones, Providers, and PlansATT Wireless Edge network down »
« [topic offline] Best Freeware For Cellphones  

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