| HELP - Need New DSL ISP OK, so I'm one of those who was affected. Can anyone suggest a good ISP that serves New Mexico well. I wanted to avoid the MSN/Live stuff, but am no longer sure who to go with if Zianet cannot get their act together. I'd like to have a little web space and a few e-mail addresses like I did before. |
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| said by zangort:OK, so I'm one of those who was affected. Can anyone suggest a good ISP that serves New Mexico well. I wanted to avoid the MSN/Live stuff, but am no longer sure who to go with if Zianet cannot get their act together. I'd like to have a little web space and a few e-mail addresses like I did before. If SkyWi was using Qwest to provide you services, can't you get the same service from Qwest?
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| I don't understand why everyone hasn't clicked on this - Qwest is the line provider, Zianet is the ISP.
Right now my DSL line from Qwest is humming along with a 7Mb connection, but no termination data (i.e. IP address, DNS servers, etc.). I'm having to use an alternate dial-up for now until I can find a new ISP.
Yes, Qwest does provide ISP services through Qwest.net/MSN/Microsoft Live (actually a separate corporate entity from Qwest-the-telco), but I've heard of problems with them, and have been told many times to avoid them (unless someone can convince me differently).
I wish I could find someone who could give me some straight answers on what Qwest.net can and can't do, pluses/minuses, etc., but no dice so far. OR... a good DSL ISP instead. |
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 ropeguruPremium
join:2001-01-25
Mechanicsville, VA | Ok, so Qworst is the last mile provider and not the main internet pipe provider? |
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1 edit | reply to zangort
said by zangort:I wish I could find someone who could give me some straight answers on what Qwest.net can and can't do, pluses/minuses, etc., but no dice so far. OR... a good DSL ISP instead. Qwest.net discussed in this BBR forum:
»/nsearch?q=qwe···38990656
And Qwest.net reviews and ratings at BBR are here:
»User reviews - Qwest.net
And all BBR news items about Qwest at BBR are here:
»/blog?cat=97
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My BLOG .. .. Internet News .. .. My Web Page
Ask yourself one question: 'Do I feel lucky?' Well, do ya punk? |
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| reply to ropeguru
said by ropeguru:Ok, so Qworst is the last mile provider and not the main internet pipe provider? Actually they are both. Providing ISP services and also acting as host to CLECs as well. |
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 CheesePremium
join:2003-10-26
Naples, FL
kudos:1 | reply to zangort
said by zangort:I don't understand why everyone hasn't clicked on this - Qwest is the line provider, Zianet is the ISP. Right now my DSL line from Qwest is humming along with a 7Mb connection, but no termination data (i.e. IP address, DNS servers, etc.). I'm having to use an alternate dial-up for now until I can find a new ISP. Yes, Qwest does provide ISP services through Qwest.net/MSN/Microsoft Live (actually a separate corporate entity from Qwest-the-telco), but I've heard of problems with them, and have been told many times to avoid them (unless someone can convince me differently). I wish I could find someone who could give me some straight answers on what Qwest.net can and can't do, pluses/minuses, etc., but no dice so far. OR... a good DSL ISP instead. Perhaps QWEST can tell you? Duh? |
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| reply to zangort
I've not had any problems with Qwest/MSN. The only unusual thing is that they tend to change my dynamic IP every week or two, but that's easily dealt with. It does tend to trigger some advanced security responses from various financial institutions I use.
You can get a static IP by using qwest.net instead of MSN, but I haven't seen the need. |
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| reply to Cheese
Yeah... you keeping that. They don't have a clue as to how to respond to someone who actually knows what they're talking about and asks more than "Ug - me need Internet"... I've tried. |
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| reply to zangort
I have DSL through Qwest, Zianet is the ISP. No internet last night was a surprise. I called Qwest first thing this morning. Couldn't get through to a human on their tech support. Called sales - they had to call tech support to find out what was going on. They told me Zianet was out of business - I would have to switch to a new ISP. The soonest they could make that happen was 5 days. They wanted to "MAIL" me a CD to "INSTALL" it (????).
I called Comcast (I already have cable through them) - they told me to come on down and pick up a modem. Employees at the office told me they had an emergency meeting this morning and they were all briefed and ready to get people set up today if you already have cable in this area. Takes a few days longer if you haven't had cable brought out to your house before.
Now that I'm reading what actually happened I think Qwest is the dumbest company going. They knew they were going to turn off SkyWi/Zianet. When I phoned this morning their employees should have quickly got me switched over to a new isp and merrily on my way. I'm no rocket scientist but can change ip addresses. Instead they lost a customer. So Dumb. |
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dynodbPremium,VIP
join:2004-04-21
Minneapolis, MN | reply to zangort
said by zangort:I don't understand why everyone hasn't clicked on this - Qwest is the line provider, Zianet is the ISP. That's only part of it. Zianet apparently offers their own wireless service in addition to being an ISP for customers phyically connected to Qwest DSL.
Most likely they rely on Qwest to provide trunks to their wireless nodes. If they're offering 10M/10M, they'd need at minimum a DS3 to each node and multiple DS3s or OC3s and above (possibly ethernet) to feed into their gateway router, which could also serve DSL subscribers. All those trunks/PVCs ain't cheap. |
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dynodbPremium,VIP
join:2004-04-21
Minneapolis, MN | reply to collb
said by collb :
Now that I'm reading what actually happened I think Qwest is the dumbest company going. They knew they were going to turn off SkyWi/Zianet. When I phoned this morning their employees should have quickly got me switched over to a new isp and merrily on my way. I'm no rocket scientist but can change ip addresses. Instead they lost a customer. So Dumb.
You're suggesting that they move customers to a different ISP without permission from the customer and against the will of their current ISP? Uhh... No. That would be incredibly bad buisness.
If someone wants a different ISP, they should and do have to pick who they want and contact them as needed. |
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| reply to zangort
check this for the list of other ISP. »www.qwest.com/residential/intern···ist.html |
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| reply to dynodb
No - I was not implying that they should move customers to a different ISP without permission. I was on the phone with Qwest trying to get them to connect me to their own default provider and they couldn't do it without mailing me a cd. My observation is that they should have been ready to make that change very easy for me. |
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| reply to travelguy
Qwest recently started selling Static IP's to Qwest with Msn customers.
said by travelguy:You can get a static IP by using qwest.net instead of MSN, but I haven't seen the need. |
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| reply to zangort
Where are you located in New Mexico? |
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| reply to travelguy
you can now get static IPs from msn too |
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| reply to zangort
you dont have to get msn live or anything else you dont even need the disk most of the time just log into the modem 192.168.0.1 using your internet browser p.s. if you do a trace route in command prompt you'll find a lot of providers use Qwest pipeline |
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