Search:  

 
 
   All ForumsHot TopicsGallery






how-to block ads


 
Forums » Equipment Support » Hardware By Brand » SMC Networks » BARRICADE: SMCBR14UP (3-12 characters false)
Uniqs:
805
Share Topic:
RSS topic:
toggle:
flat / full
normal / watch
Posting:
Post a:
Post a:

Dustyn
Premium
join:2003-02-26
Ontario, CAN

BARRICADE: SMCBR14UP (3-12 characters false)

Apparently there appears to be a problem (or a bug) with this routers firmware. In the password field it indicates that the MAXIMUM password length is 12 characters, when in fact, I can only input 9 characters MAX. There is no way to enter 12 characters. Also this router has never had any firmware releases outside the original factory loaded release from 2005.

"Advanced Setup | System | Password Settings
Use this menu to restrict management access based on a specific password. Passwords can be between 3-12 characters, and are case sensitive."


-Hardware Information-
Runtime Code Version: R1.00(Feb 23 2005)
Boot Code Version: R1.C4A9.0333
LAN MAC Address: private
WAN MAC Address: private
Hardware Version: R1.00

inmuck
Idiot In The East
Premium,MVM
join:2003-01-29
Raleigh, NC

Re: BARRICADE: SMCBR14UP (3-12 characters false)

Surely seems to be a bug.

btw, did you tried with different browser.. just wanted to make it clear.

Dustyn
Premium
join:2003-02-26
Ontario, CAN

Re: BARRICADE: SMCBR14UP (3-12 characters false)

I tried it under Opera 9.63 along with IE7.
I think I pass the minimum browser requirements... don't you? lol

QUOTE: "Copyright © 2004 SMC All rights reserved.
We suggest that you use IE4.0 or Netscape4.0 on 800x600 or 1024x768@16bits."

Dustyn
Premium
join:2003-02-26
Ontario, CAN
I've submitted a technical support ticked to SMC with detailed info on the issue. Hopefully I'll get some help.

Dustyn
Premium
join:2003-02-26
Ontario, CAN


1 edit
Contacted SMC and they told me my support for this router expired. However, they told me since I am a valued customer they would assist me.

I've tried all they're suggestions about rebooting the router, resetting the router, trying another browser, trying another browser on a different PC to access the router...ect ect... but it's not working. I explained all this in my last e-mail. I also included my browser SOURCE info for the routers login page in IE7 and Opera 9.63 which clearly STATES in the source code that it can only accept 9 characters max, when in fact it is suppose to be 12 as SMC has stated in the routers built in help file. Not one single updated piece of firmware has EVER been created for this router since it's factory stock release of R1.00 Feb 23, 2005. You would think that SMC would have released something in regards to security fixes, bugs, feature updates, ect... but no. Doesn't this seem odd? I mean can this wired router be THAT good that not one firmware release has ever been created to address ANY problem? Take a look at any other wired router (Linksys, D-Link) and notice how there firmware is updated almost all the time.

Bottom line is I think I need an updated piece of firmware.
The question here is, will SMC go out of their way to create an updated piece of firmware that addresses this bug, even though technical support for this router was retired years ago.

LAST FIRMWARE RELEASE: »62.168.45.50/smc/drivers/router/···port.txt

Dustyn
Premium
join:2003-02-26
Ontario, CAN

Re: BARRICADE: SMCBR14UP (3-12 characters false)

Looks like SMC is ignoring all future requests from my e-mail address about this issue, and choose not to work with me in developing a simple firmware update that addresses the password limitation bug. SMC is not interested in helping me resolve this issue because my product is out of date. Fair enough I suppose. So, realizing they are ignoring a past customer, I have jumped ship to Cisco. It was fun. Now I'll either just hold onto this router knowing it's 9 digit password limitation or sell it. It's a great wired router. Wish SMC would have taken some time to work with me on the issue.
Forums » Equipment Support » Hardware By Brand » SMC Networks


Wednesday, 02-Dec 01:14:39 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 10 years online! © 1999-2009 dslreports.com.
page compression OFF
Most commented news this week
· [139] Comcast Releasing Promised Usage Meter
· [69] Baltimore To Ban Lazy Cable Installs
· [56] Broadband Killed The Game Console
· [53] Latest Consumer Reports Survey Not Kind To AT&T
· [50] Rogers Unveils The ISP Dream Model
· [41] Rural Carriers Quickly Embracing Fiber
· [37] ACTA: Global Three Strikes
· [35] Charter Exits Chapter 11
· [33] AT&T Top Lobbyist Cicconi Has His Feelings Hurt
· [25] Vivendi Agrees, Comcast/NBC Deal Soon
Most people now reading
· Download speeds very slow. [AT&T West]
· 16% packet loss. damn dsl. los angeles [AT&T West]
· IMG 1.7 (IMG Updates and Discussion) [Verizon FIOS TV]
· Windows 7 boot manager editing questions [Microsoft Help]
· [Newsgroups] Newzleech down? [Filesharing Software]
· Am I the only one that loves to work in IT? [No, I Will Not Fix Your #@$!! Computer]
· [Snow Leopard] NFS Mounts - no more Directory Utility [All Things Macintosh]
· Considering Leaving Vonage, who should I Consider? [VOIP Tech Chat]
· [Business] how to bridge a smc 8014 business class modem [Comcast HSI]
· [WIN7] Outlook express under Windows 7? [Microsoft Help]