Topic 'Missing home page?' in forum 'Road Runner' - dslreports.com http://www.dslreports.com/forum/Missing-home-page-21664716 en Fri, 10 Feb 2012 11:56:52 EDT Fri, 10 Feb 2012 11:56:52 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21719932 said by Tommyastro:

You still can, I did. Come on people READ STUFF.I think YOU need to READ the thread and the problems people encountered and actual solutions before offering your helpful suggestion.]]> http://www.dslreports.com/forum/Re-Missing-home-page-21719932 Sun, 11 Jan 2009 02:10:29 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21718657 http://www.dslreports.com/forum/Re-Missing-home-page-21718657 Sat, 10 Jan 2009 21:31:19 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21718652
They sent me an email. I followed instructions and it worked just fine.

Go figure.....

(sarcasm mode off)]]> http://www.dslreports.com/forum/Re-Missing-home-page-21718652 Sat, 10 Jan 2009 21:30:26 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21714389 said by guest :

Excuse me, but doesn't anyone else think it is a big deal for RR to delete people's files and change the URL of their web site?Yes, but what can we do? :huh:]]> http://www.dslreports.com/forum/Re-Missing-home-page-21714389 Sat, 10 Jan 2009 04:16:05 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21708876
I would suggest anyone who needs a site that hasto be primetime, you go to a real webhosting provider. Futhermore, I would never have a site that I didn't author elsewhere and just push updates up to the server. No one should ever put the only copy of important files on someones web server.

The RR site is for sharing baby pictures with grandma.]]> http://www.dslreports.com/forum/Re-Missing-home-page-21708876 Fri, 09 Jan 2009 10:17:15 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21707713 --
It is better to have it and not need it, than to need it and not have it.]]> http://www.dslreports.com/forum/Re-Missing-home-page-21707713 Fri, 09 Jan 2009 01:47:08 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21707464 http://www.dslreports.com/forum/Re-Missing-home-page-21707464 Fri, 09 Jan 2009 00:24:57 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21707423 http://www.dslreports.com/forum/Re-Missing-home-page-21707423 Fri, 09 Jan 2009 00:17:09 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21675742 said by openaddy:

Yeah, 50MB if you stay with rr, 25MB if you('re lucky enough to) use roadrunner. I rather have less space but my own HTML files, since web storage is easy to find on the cheap if not outright free. The rr dashboard/template and advertising banners are just tacky, IMO. :p
Very tacky. :(]]> http://www.dslreports.com/forum/Re-Missing-home-page-21675742 Sat, 03 Jan 2009 16:26:47 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21675723 http://www.dslreports.com/forum/Re-Missing-home-page-21675723 Sat, 03 Jan 2009 16:23:06 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21675707 said by openaddy:

said by antdude:

Yeah, too late now. Oh well. Thanks God for backups. I wanted the FTP one, but it wanted to migrate which ended months ago? Did I go the wrong one?
Okay, apparently the migration period that we weren't aware of ended at the end of November. The migration took place because the web service contract RR had expired. They've since gone to two other web service providers: home.roadrunner.com for people who had prior home pages, and home.rr.com for everyone else. Good of them for not forcing everyone to go to home.rr.com, I guess.

Since like me you had a previous home page with Road Runner, you CAN have them create an account on home.roadrunner.com for you! You do have to escalate it up to level 3 support, though. Luckily you have a back up of your files, so that should make things go easier.

Good thing I tried contacting support again and reached someone who knows this to be the case. Sucks that you have to play Russian Roulette like this, but good luck!
Thanks. I also noticed they have a 500 MB storage server too for all RR users.]]> http://www.dslreports.com/forum/Re-Missing-home-page-21675707 Sat, 03 Jan 2009 16:17:16 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21675594 said by antdude:

Yeah, too late now. Oh well. Thanks God for backups. I wanted the FTP one, but it wanted to migrate which ended months ago? Did I go the wrong one?
Okay, apparently the migration period that we weren't aware of ended at the end of November. The migration took place because the web service contract RR had expired. They've since gone to two other web service providers: home.roadrunner.com for people who had prior home pages, and home.rr.com for everyone else. Good of them for not forcing everyone to go to home.rr.com, I guess.

Since like me you had a previous home page with Road Runner, you CAN have them create an account on home.roadrunner.com for you! You do have to escalate it up to level 3 support, though. Luckily you have a back up of your files, so that should make things go easier.

Good thing I tried contacting support again and reached someone who knows this to be the case. Sucks that you have to play Russian Roulette like this, but good luck!]]> http://www.dslreports.com/forum/Re-Missing-home-page-21675594 Sat, 03 Jan 2009 15:51:01 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21675172 said by 61999674:

They moved the Homepages to different servers a while back, you should have received a couple emails about it.

If you didn't make a choice before they moved the servers, it is gone.

There are two areas you can use, their crap preformated stuff or FTP your own coding.
Yeah, too late now. Oh well. Thanks God for backups. I wanted the FTP one, but it wanted to migrate which ended months ago? Did I go the wrong one?]]> http://www.dslreports.com/forum/Re-Missing-home-page-21675172 Sat, 03 Jan 2009 14:12:37 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21673837
If you didn't make a choice before they moved the servers, it is gone.

There are two areas you can use, their crap preformated stuff or FTP your own coding.
--
It is better to have it and not need it, than to need it and not have it.]]> http://www.dslreports.com/forum/Re-Missing-home-page-21673837 Sat, 03 Jan 2009 06:38:20 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21673547 http://www.dslreports.com/forum/Re-Missing-home-page-21673547 Sat, 03 Jan 2009 01:56:37 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21673449 http://www.dslreports.com/forum/Re-Missing-home-page-21673449 Sat, 03 Jan 2009 01:10:42 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21673361 http://www.dslreports.com/forum/Re-Missing-home-page-21673361 Sat, 03 Jan 2009 00:27:59 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21673239 said by alexintexas:

»www.timewarnercable.com/SanAnton···rsonal-h

also the new supports ftp etc

according to here »www.help.rr.com/HMSFaqs/e_migratingphp.aspxYep, I've come across those. According to the support person, the "migration period" is already over (I never knew it started), so if you're not migrated already, you're stuck with home.rr.com instead of home.roadrunner.com. I tried migrating using the migrating page anyway, and it just times out.

home.roadrunner.com supports ftp. home.rr.com does not.

Sadly, home.rr.com looks like this:
»home.rr.com/coachq

Road Runner dashboard and advertising -- really takes the "personal" out of "personal home page". :uhh:

Appreciate the help, though, Alex! Let us know if you come across other info on setting up a space on home.roadrunner.com.]]> http://www.dslreports.com/forum/Re-Missing-home-page-21673239 Fri, 02 Jan 2009 23:53:49 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21672981 A: Yes. Personal Home Pages is a free service offered to you by Road Runner. This service allows you to create your own personal place on the web where your friends and family can access it anytime from their computer. With high-speed access and software support such as Microsoft FrontPage, Road Runner can make your publishing experience easier, more productive and more powerful. Simply by typing in your personal URL or "address," visitors to your web site will be able to send you email, view any news, information or graphics you put on your page(s). For more information on this feature, go to the Road Runner Help and Member Services home page at »www.help.rr.com/.

»www.timewarnercable.com/SanAnton···rsonal-h

also the new supports ftp etc

according to here »www.help.rr.com/HMSFaqs/e_migratingphp.aspx]]> http://www.dslreports.com/forum/Re-Missing-home-page-21672981 Fri, 02 Jan 2009 22:50:49 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21672938 said by openaddy:

said by antdude:

Weird, I just noticed my old home page (»homepages.roadrunner.com/theantfarm/) is missing. Is it because I haven't touched it for years?
I noticed this with mine, too! After hunting around, I found out there was apparently a web space migration that I never heard about: »help.rr.com/HMSfaqs/e_migratingphp.aspx

The new home.rr.com template sucks!! I contacted live help to see how I can create a space on home.roadrunner.com, which allows you have a simple web space as before. Apparently they are very sorry, but the migration period is over, and that's a no-can-do.

I want to call BS on that, but I honestly can't find anything on how to create a space on home.roadrunner.com -- not that RR's own documentation is of any help.

If anyone figures it out, please let us know!!
Yep, this is lame. I don't want to use their damn web system. I want the old FTP method with .html/.htm, graphic files, etc. :(]]> http://www.dslreports.com/forum/Re-Missing-home-page-21672938 Fri, 02 Jan 2009 22:42:45 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21672900 said by openaddy:

said by alexintexas:

actually try here »www.timewarnercable.com/Membersh···gin.ashx

you will need your login info from main account, or talk with support again to setup a user and pass
...I think that just signs me up for Time Warner TV service web-based info stuff.

I think I've had enough of Road Runner's support for today. Might have the energy to try them again tomorrow. Will report if I have any success -- or not success. :hmm:
there is a link to create an new account, you will need the master email account and pass to do this ontop of billing info]]> http://www.dslreports.com/forum/Re-Missing-home-page-21672900 Fri, 02 Jan 2009 22:34:11 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21672892
»www.timewarnercable.com/Localiza···ate.ashx

try the above link and enter your zip code to get to your division]]> http://www.dslreports.com/forum/Re-Missing-home-page-21672892 Fri, 02 Jan 2009 22:31:30 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21672875 said by alexintexas:

actually try here »www.timewarnercable.com/Membersh···gin.ashx

you will need your login info from main account, or talk with support again to setup a user and pass
...I think that just signs me up for Time Warner TV service web-based info stuff.

I think I've had enough of Road Runner's support for today. Might have the energy to try them again tomorrow. Will report if I have any success -- or not success. :hmm:]]> http://www.dslreports.com/forum/Re-Missing-home-page-21672875 Fri, 02 Jan 2009 22:27:59 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21672843 www.timewarnercable.com/Membersh···gin.ashx

you will need your login info from main account, or talk with support again to setup a user and pass.

i gave wrong link for area, Richardson Tx is Dallas if not mistaken?

»www.timewarnercable.com/Membersh···gin.ashx]]> http://www.dslreports.com/forum/Re-Missing-home-page-21672843 Fri, 02 Jan 2009 22:21:41 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21672789 said by antdude:

Weird, I just noticed my old home page (»homepages.roadrunner.com/theantfarm/) is missing. Is it because I haven't touched it for years?
I noticed this with mine, too! After hunting around, I found out there was apparently a web space migration that I never heard about: »help.rr.com/HMSfaqs/e_migratingphp.aspx

The new home.rr.com template sucks!! I contacted live help to see how I can create a space on home.roadrunner.com, which allows you have a simple web space as before. Apparently they are very sorry, but the migration period is over, and that's a no-can-do.

I want to call BS on that, but I honestly can't find anything on how to create a space on home.roadrunner.com -- not that RR's own documentation is of any help.

If anyone figures it out, please let us know!!]]> http://www.dslreports.com/forum/Re-Missing-home-page-21672789 Fri, 02 Jan 2009 22:12:19 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21664798 said by alexintexas:

also rr new homepage is "ad littered" as well as tracking habits. lame it is...again good luck[sighs] Not surprised. :( I wonder if their new/updated home page is like that too. I will dig into it later since I am too tired now (going to bed now). Thanks.]]> http://www.dslreports.com/forum/Re-Missing-home-page-21664798 Thu, 01 Jan 2009 06:51:18 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21664794 http://www.dslreports.com/forum/Re-Missing-home-page-21664794 Thu, 01 Jan 2009 06:48:36 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21664787 said by alexintexas:

and mmm what is so difficult on clicking or going to www.rr.com????

you seem to have issues to follow instructions.

TWC has changed everything making a super flash based homepage which imo sucks. good luck
Wow, that's lame. Yeah, I haven't been following RR's news for ages and didn't know RR changed the rules/setups. Thanks though. I guess I will have to recreate my home page again. Grr.]]> http://www.dslreports.com/forum/Re-Missing-home-page-21664787 Thu, 01 Jan 2009 06:42:31 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21664785
you seem to have issues to follow instructions.

TWC has changed everything making a super flash based homepage which imo sucks. good luck]]> http://www.dslreports.com/forum/Re-Missing-home-page-21664785 Thu, 01 Jan 2009 06:40:40 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21664782 said by alexintexas:

uhh, click on the link i posted............
What am I looking for on the home page? Please note that it worked before.]]> http://www.dslreports.com/forum/Re-Missing-home-page-21664782 Thu, 01 Jan 2009 06:37:49 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21664780 http://www.dslreports.com/forum/Re-Missing-home-page-21664780 Thu, 01 Jan 2009 06:35:03 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21664773 said by alexintexas:

try »www.rr.com
»www.rr.com/theantfarm and »www.rr.com/~theantfarm didn't work. :(]]> http://www.dslreports.com/forum/Re-Missing-home-page-21664773 Thu, 01 Jan 2009 06:26:10 EDT Re: Missing home page? http://www.dslreports.com/forum/Re-Missing-home-page-21664759 www.rr.com]]> http://www.dslreports.com/forum/Re-Missing-home-page-21664759 Thu, 01 Jan 2009 06:15:19 EDT Missing home page? http://www.dslreports.com/forum/Missing-home-page-21664716 homepages.roadrunner.com/theantfarm/) is missing. Is it because I haven't touched it for years?]]> http://www.dslreports.com/forum/Missing-home-page-21664716 Thu, 01 Jan 2009 05:24:17 EDT